Best CRM Software in the USA - Page 5
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Compare the Top CRM Software in the USA as of November 2025 - Page 5
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1
Commence
Commence
Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.Starting Price: $29.00/month/user -
2
WP ERP
weDevs
ULTIMATE COMPANY/ BUSINESS MANAGEMENT SOLUTION FOR WORDPRESS. Get a unique interactive experience of managing your business independently with the most reliable information Storage & system of record on WordPress. WP ERP is the first full-fledged ERP (Enterprise Resource Planning) system through which you can simultaneously manage your WordPress site and business from a single platform. The plugin provides powerful CRM, HR Manager, Accounting & Project Management capabilities that lets you take care of your career and venture from the backend of your site with full freedom! The plugin is so beginner-friendly that all you need is a one-click activation to get started! CORE MODULES WP ERP Comes with three powerful pre-built core modules – WordPress HR Management WordPress CRM System WordPress Accounting System OTHER MODULES Project Management via WP Project Manager To know more about WPERP and it's powerful features go to the link: https://wperp.comStarting Price: Free -
3
Garage360
Garage360
Garage360 is a cloud-based auto repair shop management software designed to modernize and streamline operations for independent auto repair shops, garages, and service centers. The platform helps shop owners and technicians manage every aspect of their business from one intuitive dashboard—covering appointments, service tickets, invoicing, inventory, customer communication, and advanced reporting. Built with scalability and ease of use in mind, Garage360 empowers small and mid-sized automotive repair shops to operate with the same efficiency and professionalism as large dealership networks. Its modular design allows workshops to adopt the features they need—such as digital vehicle inspections, canned jobs, labor tracking, and integrated payments—while keeping the system lightweight and fast. Garage360 integrates seamlessly with leading automotive data providers, diagnostic tools, and parts suppliers, ensuring that technicians have OEM-level repair procedures, accurate labor timesStarting Price: $79/month -
4
1stContact.ai
1stContact.ai
1stContact.ai™ is the an Ai -First CRM platform, designed to help entrepreneurs and small businesses connect with customers smarter, faster, and more effectively. Unlike traditional CRMs that bolt on AI as an afterthought, we built our entire platform with artificial intelligence at its core. **All-in-One Solution:** Our unified platform eliminates the need to juggle multiple tools. Capture leads through landing pages, forms, and calendars. Nurture relationships with automated email, SMS, voicemail, and social messaging. Close deals with integrated scheduling, payments, and analytics—all in one seamless system. **Key Features:** - AI-powered lead scoring and intelligent automation - Complete sales pipeline and contact management - Email & SMS marketing campaigns - Appointment scheduling with calendar sync • Reputation management and review automation • Integrated payment processing • Mobile app access • 500+ industry templates and add-ons • 700+ integrationsStarting Price: $67/month -
5
Preferred Patron Loyalty
Preferred Patron Loyalty, LLC
Preferred Patron Loyalty is the leading loyalty and gift card solution in the market. Designed for companies of all sizes, Preferred Patron provides incentive promotions, multi-channel marketing, visitor loyalty management, and gift card management capabilities within a suite. With Preferred Patron Loyalty, you can increase your engagement by leveraging e-mail and SMS to reach your customers. The solution incorporates incentive-based promotions, such as Coupons, Rewards, Appreciation, Recognition, Referral, Miss You, Cash Back, and more. Operate standalone or leverage one of our seamless integrations, including Square POS, VendHQ POS and Shopify ECommerce!Starting Price: $149/month -
6
Procore
Procore Technologies
Procore is a leading provider of cloud-based construction management software, designed to connect project stakeholders, including owners, general contractors, specialty contractors, and public agencies. The platform facilitates collaboration across various construction sectors such as commercial, residential, industrial, and infrastructure projects. Procore's comprehensive suite of tools covers project management, quality and safety, design coordination, BIM, field productivity tracking, project financials, invoice management, and accounting integrations, all aimed at enhancing efficiency and accountability throughout the construction lifecycle. With a commitment to advancing the construction industry, Procore serves over 16,000 customers and more than 2 million users across 150+ countries. -
7
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
8
ERPLY
Erply
Erply’s powerful, easy-to-use, cloud-based POS works on your preferred devices. Available online and offline, and has the flexibility you need to run a successful business. Erply’s POS helps your company save money, efficiently execute transactions, and make more informed business decisions. We have a very intuitive POS interface that’s accessible on desktops, laptops, iPads, Android devices, mobile phones, Windows and iOS operating systems – and of course, through point of sale devices. Our solution brings the power and functionality of a traditional POS system to a handheld device, giving your business a professional feel without the professional cost. All POS transaction data entered into the app will automatically be synchronized in real time with your Erply account, leaving all of your books and reports completely accurate 100% of the time.Starting Price: $39.00/month -
9
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
10
Office24by7
Office24by7
Every customer counts. Every deal counts. Make the best of your efforts in sales, marketing and customer support. Make happy customers. Make happy teams. Seamless communications leads to seamless messaging. The right tool empowers communication with robust technology and better problem solving. Treat your customers! Make them feel better about your product/services. Automation is not just easy for you. It customizes communication with your customers. Say good bye to manual tracking and engagement. Your sales force will always be on the same page. Make better deals. Make better customers. Talk about gratifying customers! Support is life and blood of a business. Go beyond making loyal customers. Make brand advocates. -
11
Chatfuel
Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.Starting Price: $15.00/month -
12
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
13
White Label Loyalty
White Label Loyalty
Launch or upgrade your digital loyalty program with our event-based white label loyalty solution. Configure the rules of your loyalty program in our reactor engine to instantly react to any kind of customer behaviour with any kind of result. With our out-of-the-box white label loyalty mobile app or microsite, your customers receive their rewards direct to their phones. Already have an app or website? Our SDK solution allows you to integrate loyalty into your existing system. Customers can redeem promo codes for rewards right in the app. Reach your customers directly with push notifications right to their device. Create multi-step achievements and challenges to increase engagement. Add content such as a menu, table booking or mobile ordering to the app. Our loyalty app is completely customized to your brand. Whether you need an end-to-end loyalty solution or just a powerful loyalty engine, we have a solution for you thanks to our modular API-first technology. Get in touch today!Starting Price: $2799 per feature per month -
14
Ordaana
Ordaana
Ordaana automates small business operations with customizable order forms, dynamic scheduling, seamless financial management, and interactive client portals. Elevate your client experience and team management in an all-in-one integrated platform. So many business apps in one! Client Management Order Management Estimates Invoices Subscriptions Team Calendar Team Tasks Lead Capture Forms Scheduling Forms Payment Forms SMS 2-Way Messaging Client Portals Automated Reminders Email & SMS Notifications Business AnalyticsStarting Price: $20/month -
15
Key Survey
Key Survey
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on. -
16
iTours
IT Web Services
iTours is a complete ERP software solution specially designed for tour and travel business to simplify their travel related tasks. Travel companies can manage and boost their travel business with the help of iTours top features like Advanced CRM, Auto Accounting, B2B, MIS Reports, Promotion, HR management and so on. iTours comes with an advanced features, that travel agencies can manage their travel business with in easy and efficient manner. iTours travel ERP software automates many back office activities related to travel business with its efficient and user friendly features. With iTours CRM feature travel companies can manage inquiries, follow ups, quotations, alerts- reminders etc. B2B feature of iTours help managing suppliers easily. Accounting feature facilitates easy management of payments, receipts, invoices, sales, purchase, cheque related information, tax, quotations and many more. -
17
JestyCRM
JestyCRM
JestyCRM is an AI-powered CRM platform that combines human-like voice agents with intelligent lead management. Its conversational AI voice assistant can handle inbound and outbound calls, interact naturally with prospects, and qualify leads in real time. The system captures leads from multiple channels—including Meta, Google, Shopify, and WordPress—and ensures follow-ups within seconds. Built-in features like adaptive call routing, AI summaries, automated bookings, and task scheduling streamline sales and support workflows. Supporting over 100 languages, the AI agent provides empathetic, contextual responses while transferring to human agents only when necessary. Trusted by over 100,000 users, JestyCRM helps sales teams close deals faster, improve retention, and reduce workload with seamless automation.Starting Price: $15/month -
18
Caspio
Caspio
Caspio is the world's leading NO-CODE platform for building online database applications without coding. The all-in-one platform provides everything you need to digitally transform business operations and workflows. It includes an integrated cloud database, a visual application builder, enterprise-grade security, regulatory compliance, and scalable global infrastructure. See why Caspio is trusted by over 15,000 companies worldwide. Try it for FREE. As a pioneer in the cloud industry since early 2000, Caspio's database platform is an application development solution for organizations of all sizes and is able to support HIPAA. All Caspio plans are competitively priced and allow unlimited users.Starting Price: $90/month (Annual term) -
19
Wingmate
Wingmate
Intuitive solutions earning powerful results to help commercial service businesses dominate their competition. From large enterprises to small & medium-sized businesses, our 3 solutions help our clients unite their troops to save time and sell more. Our 3 (à-la-carte) solutions include; 1. Mobile Reporting App - Quick & easy tool for your field staff on the move. Capitalize on what they see & hear every day with our Reporting App. 2. Simple CRM - A simple yet powerful CRM for field service businesses. Perfect for users that hate overbuilt CRMs & need to leave the messy spreadsheets. 3. Inside Sales Support - Need inside salespeople? We provide top talent to qualify your leads, set meetings & tee-up deals.Starting Price: $17 -
20
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
21
HotelBee
Strowberry Code
HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website.Starting Price: €5/room/month -
22
vcita
vcita
vcita is an all-in-one business management app built for small to mid-sized businesses. vcita boasts a wide range of features that helps SMBs streamline daily tasks and operations and improve how they interact with clients, fueling growth and success. Top features include client and calendar management, billing and invoicing, online scheduling, lead capturing, and email campaigns. vcita also integrates with dozens of platforms, including Facebook, PayPal, Quickbooks, and more.Starting Price: $12.00/month/user -
23
Sugar Sell
SugarCRM
Sugar Sell is a one of a kind Customer Relationship Manager solutions, with functionality that includes sales-force automation, marketing campaigns, customer support, collaboration, mobile CRM, social CRM and reporting. Sugar Sell gives individual and teams back the time they need to increase project focus and interacting with customers to create more sales. Join top leading brands and try Sugar Sell today. Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar is the 4x winner for satisfaction, reliability and tech support in PCMag’s Business Choice Awards. The real power of our platform is in the story that it tells—about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.Starting Price: $40 per user per month -
24
UJET
UJET
UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe. -
25
AlmaShines
AlmaShines Technologies
AlmaShines emerged out of the firm belief of our founders, that alumni are one of the key assets for an educational institution. Moving forward with the same belief, they made it their mission to empower every educational institution with a technology solution to connect with their alumni community closely. Based in India; AlmaShines provides an Alumni Management Software that focuses on delivering an end to end solution towards building an active and engaged alumni community that can be managed with an investment of just 10 hrs/month. This software can help institutes manage alumni database easily; plan, organize and promote alumni events; raise alumni funds and track donations; provide alumni with professional networking opportunities and engage alumni with various engagement campaigns devised, to smoothen the alumni relations experience for alumni coordinators. The institution can go live with their Alumni Platform in just 15 days.Starting Price: $89 per month -
26
RepairDesk
RepairDesk
RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.Starting Price: $99.00/month/user -
27
OfficeClip Contact Management
OfficeClip
OfficeClip all-in-one solution will help you to manage all your work without investing in multiple apps. OfficeClip CRM lets you track leads, create campaigns, create invoices, manage documents, schedule appointments, and much more. The reporting feature will provide you with all the detailed analysis and help to identify the areas of strength and weakness. The Contact Manager can help store detailed information that will help build your clients' profiles and convert your prospects into leads. It also has functionalities like marketing automation, web forms, and call list, which will increase the engagement between the users and clients. Manage communication with clients and standardize the work process. Solution for small and medium-sized businesses. Organize student data, streamline the admission process, and track staff availability. Automate tasks and events and create follow-up schedules.Starting Price: $3 per user per month -
28
SAP Business ByDesign
Navigator Business Solutions
The right ERP system for Life Sciences, Consumer Products & Distribution companies that are focused on growth and their systems are holding them back. Built for early-stage to mid-market companies that plan to grow. SAP Business ByDesign is a complete, cloud-based ERP solution for fast-growing, start-up to mid-market businesses and subsidiaries that want to scale without the complexity and unnecessary cost. With SAP Business ByDesign, you get an affordable way to manage your entire business as an integrated whole, from accounting and financials, purchasing, inventory, sales, and customer support, all the way to operations, logistics, project management, and human resources. 36 End-to-End Process Scenarios built-in Operational Performance Sourcing & Procurement Project Management Reporting & Analytics Accounting & Finance CRM, Sales, & Marketing Service Support Human resources (Suite-in-a-Box)Starting Price: $22 per/user/month -
29
Wix Answers
WixAnswers.com
Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.Starting Price: $80/month/per user -
30
Smartz Solutions
Smartz Solutions
Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire customStarting Price: $55.00/month/user