Best CRM Software in the USA - Page 14
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Compare the Top CRM Software in the USA as of November 2025 - Page 14
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1
CX Genie
CX Genie
Deliver personalized, instant responses with AI-driven support, ensuring customers feel valued and understood, improving overall satisfaction and loyalty. Cut down on operational costs by providing round-the-clock support, allowing your team to focus on complex issues while the AI handles routine queries efficiently. Streamline workflows with automated ticket management, real-time AI recommendations, and more, boosting productivity and response times to drive more sales and revenue. Grow your support capabilities easily as your business expands, without compromising on service quality, thanks to the scalable nature of AI-driven support solutions like CX Genie. CX Genie is on a mission to make AI accessible for everyone with just a few clicks. Replaces multiple tools with one integrated platform. Tailor solutions to fit your unique business needs. Leverage advanced AI to deliver smarter, faster, and more accurate customer support.Starting Price: $14.99 per month -
2
Cosential
Cosential
Cosential helps commercial Architecture, Engineering and Construction (AEC) firms grow revenue, decrease costs of winning new business and end chaos with its “Growth and Relationship Management” software and services for CRM, proposal management, marketing and more. As the leader in the AEC industry, for 20+ years Cosential has helped over 1,000 AEC firms increase annual revenue by 1% or more and increase productivity in key business development processes by up to 50%. See a 30-minute demo. -
3
Khoros Community
Khoros
Leverage the power of the crowd to turn your website into a social destination with Khoros Community (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Community helps businesses create outstanding digital customer experiences. The platform provides a variety of tools to help businesses increase customer satisfaction and retention. These include forums, blogs, groups, Q&A, tribal knowledge base, ratings and reviews, gamification, value analytics, media, contests, and so much. -
4
Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
5
Livespace
Livespace
A next gen. B2B process-focused CRM, with task & sales automation - Livespace is an intuitive & adaptable, cloud-based CRM platform, built for professionals by those in the know. Streamline your sales process, set goals, and keep all your customer information up to date. Using its adaptable lead scoring system & its automated sales processes, Livespace users are able to gain the most from every lead. With its open API for seamless integration, as well as mobile / tablet access, Livespace allows its users to prioritize & spend time where it matters.Starting Price: $19.00/month/user -
6
Intrabench
Intrabench CRM
Small business CRM software to manage all your customer relations using your contacts and company knowledge. Intrabench CRM is a convenient software centre to manage your accounts, invoicing, sales and marketing. Intrabench CRM software also provides full email management capabilities including client tracking and bulk email. Intrabench CRM is a fast, secure and reliable way to organize contacts, drive sales, manage productivity and keep accounts - all from your personal user-interface - simple and intuitive CRM. Intrabench is designed with the business in mind, each feature is created to save time and enhance your productivity. Have a look at the features and see how some of these will benefit you, from searching for clients, call back reminders, opportunity tracking, quotes and invoicing to automatically chasing payments. Intrabench offers you the entire circle of operation that no other small business CRM system can offer. Try it and you'll see why so many people love it. -
7
Deskera
Deskera
Business owners manage more than $1 Billion Dollar worth of business on Deskera. Get the complete business software solution for small business owners. From Invoicing and Accounting to Inventory to CRM, to HR & Payroll. Deskera all-in-one business software for small business owners & startups. Move your business to the cloud in a matter of minutes. Access invoicing, accounting, inventory, CRM, payroll, and more — in one tool. Combine your most expensive business tools into one affordable software. Maybe it’s time to level up. With Deskera, you can spend more time doing the work you love, and less time performing tedious admin. Online invoicing, accounting & inventory software for your business. Create invoices, track expenses, get a real-time view of your inventory and view financial reports when and where you need them. Deskera Books makes managing your accounting a breeze. Deskera takes care of all accounting needed for compliance and reporting. -
8
Totango
Totango
Design and run any customer journey, easily and at scale. Everything you need to accelerate your customer success with the most widely adopted all-in-one Customer OS. Select your customer journey or build your own. Out of the box best practice templates for any journey or initiative. Why start from scratch? Securely connect all your customer data for a single, unified view of your customer. Simple to administer and maintain. Manage everything in one platform. It's never been easier to design, run, and measure, your best customer engagements. Automate workflows across your entire organization. Supercharge your digital engagement with hyper-personalized communications for each user. Modular and agile. It’s everything you need to easily get started, monitor, tune and grow. -
9
Covve
Covve
Covve lets you know when is the right time to reach out and notifies you when you are losing touch. After your call, keep notes on your discussion and never miss a thing. Statistics on your weekly networking progress, tags for organizing and grouping your network, a weekly reminders schedule for effective networking. Digitize all your business cards with the most accurate business card scanner. Build meaningful relationships and improve your life & career. People-centric notes and reminders with the most powerful relationship management tool. Covve lets you know when is the right time to reach out and notifies you when you are losing touch. Better manage your relationships to create business opportunities. After your call, keep notes on your discussion and never miss a thing. Get a glimpse of curated news affecting your contacts. Know everything before you call. -
10
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
11
Feedb
Feedb
Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.Starting Price: $50 per month -
12
EspoCRM
EspoCRM
Currently, the hotel industry is one of the fastest-growing, competitive sectors. As guests become more digitalized and price-conscious, building loyal relationships and attracting new guests becomes an increasingly complicated process. This is where hotel CRM software comes into play. The software allows you to improve all the aspects of your sales, marketing and customer service, and as a result increase customer experience. Be it booking engines, travel websites, web forms on your own site, emails, or calls – the CRM unites the inquiries coming from all these channels. It creates a complete guest profile and stores the history of communication and visits. The platform also streamlines your marketing campaigns by offering the tools to create data-driven, targeted outreach and promotional emails for your business and private guests. Apart from that, it brings transparency to your financial transactions, and automates the generation of quotes and invoices. -
13
Telenotes
Telenotes
✔ The CRM your reps will actually use ✔ The sales reports YOU need ✔ The sales growth EVERYONE wants The sales rep’s brain is wired to talk, not type. That’s why they’re in sales, NOT at a desk. Studies show it takes 1.5 hours per day to manually enter CRM data. Given the choice, reps would rather sell. They want to know “What’s In It For Me?” and how it’ll simplify their life and make them more money. There’s a way to get the data you need, improve sales productivity, and increase sales. You can leverage their natural inclination to TALK and not TYPE. You can give them a way to update their CRM in 47 seconds. You can give them a proven method to generate more sales with less effort.Starting Price: $135/mo -
14
Intellum Platform
Intellum
Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
15
Kustomer
Kustomer
Kustomer is a centralized customer service platform built for your brand to deliver exceptional experiences in today’s on-demand, customer-first world. See all customer info on single timeline. Take requests from anywhere, reply in a single thread. Configurable interface to automate repetitive tasks. Kustomer makes personalized, efficient and effortless customer service a reality. Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer. Unify customer purchase and activity history from all your systems on the Kustomer timeline, so agents have data-driven, actionable conversations without changing screens. Give your customers and agents the freedom to switch between different channels as needed during a conversation for a true omnichannel experience. Agents will always have the context to progress conversations forward without customers repeating information whether communicating through email, chat, SMS, voice, Facebook MessengerStarting Price: $99.00 per month per user -
16
ProveSource
Configo LTD
Increase your conversions with social proof. 18,000 websites use ProveSource to increase trust, credibility, conversions and sales using social proof. Launch smart, attractive and converting social proof notifications on your website or online store. Have you ever been even more excited to try a new restaurant because you see it’s busy and popular? Well, same goes for your website. It’s hard to tell how “hot” a website is. ProveSource makes your customers’ online experience as informative and compelling as visiting a real place. ProveSource increases conversions by highlighting recent orders, product reviews, and a variety of other customer behaviors on your website. ProveSource is a no-brainer for increasing your conversions. Start converting your visitors to customers today! -
17
Blackbaud CRM
Blackbaud
Blackbaud CRM™ provides comprehensive customer relationship management for large to enterprise-level nonprofits. Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships. Blackbaud CRM combines Blackbaud’s unmatched fundraising expertise with a complete nonprofit CRM software solution to empower your fundraising programs to grow. Overcome your most challenging communication and fundraising strategies through an integrated approach to online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and web design. Eliminate the guesswork by surfacing key insights such as wealth capacity and philanthropic giving trends with Blackbaud CRM's native prospect research solution — ResearchPoint™. -
18
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
19
Loyalty CRM
BlueApple Technologies
The Loyalty CRM software is developed to manage every activity under the customer relationship management right. It analyses the type of customers with their purchase patterns to manage the customer data getting various channels. It can be customized as per the requirement of the business type. Attract, grow and retain your customers with our dynamic, intuitive, and all-in-one Loyalty CRM. With deep analysis into the behavior of your customers, BAT’s Loyalty CRM can spike your bottom line by recognizing top spenders and thereby retaining bigger sales from switching to competitors. Our cloud-based Loyalty CRM will integrate with retail outlets or store from across the region to bring about a 360 engagement with your customers. Fitted with newest evolution in technology, BAT’s insignia Loyalty CRM software allows several options to businesses. Loyalty program, gift card, referral program, shared reward, VIP programs and many other. -
20
4Degrees
4Degrees
The 4Degrees platform offers intelligent relationship and deal management tools to help your team get the most out of your professional networks. We combine the ability to search your team's network easily and intuitively with automated data entry and intelligent alerts so you never miss the chance to move a relationship or deal forward. Unleash the power of your network with 4Degrees! Some common use cases of our CRM software include: - Venture Capital - Private Equity - Mergers & Acquisitions (M&A) - Investment Banking - Commercial Real Estate - Consulting - Deal sourcing, deal flow, and due diligence -
21
Genpact Cora
Genpact
Digitally disrupt your business model and transform your customer experience. Genpact Cora Pretrained AI Accelerators speed adoption and deliver strategic business value to help companies easily implement AI. Digitally transform your customer experience – front to back – using automation, analytics, and AI to gain predictive insights, agile operations, and a strong competitive advantage. Built using Genpact’s deep process and industry knowledge. Platform designed for journey-driven transformation. Plug-and-play components can be added over time. Our approach begins by blending insider knowledge with external insights. We help enterprises identify their competitive edge and use technology to bring it to life. And we support every industry using our unique expertise gained from running operations for clients across the globe. Working with Genpact, you'll get access to our proprietary and partner technologies. -
22
Surkus
Surkus
Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products. -
23
Emitrr
Emitrr
Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web. -
24
Firmbee
Firmbee
Manage all your company's processes with an all-in-one project management platform. Recruit candidates faster, create an effective team, organize contacts and tasks, achieve project goals, and take control of your finances. Take advantage of key features: ATS and HRMS system, CRM tool, Kanban boards, to-do lists, time tracking, free invoicing app, calendar and much more. Work your way with customization options.Starting Price: $0/month -
25
Cardella
Cardella
Cardella is a digital business card that allows you to share your professional details with anyone, anywhere, with a simple tap or scan. It's completely personalised and you can update your details in real time, so you'll never have to worry about running out of cards or having outdated information.Starting Price: $8 per month -
26
Glue Up
Glue Up
Glue Up started in 2013 with the idea of bridging the gap that event organizers had in managing events with technology. The company started the business as EventBank, two years later, we’ve built membership management tools and eventually offered more than just handling events. The brand grew up to become an all-in-one engagement platform, expanding its portfolio to bring communities and engagement to the center of attention, making clients’ success our mission. Today, Glue Up empowers organizations, revolutionizing relationships, delivering long-term business value, and making modern engagement more purposeful. -
27
NetSuite CRM
NetSuite
Redefine and elevate your customer relationships with NetSuite CRM+. A complete, front-office solution for today's modern businesses, NetSuite CRM+ provides users a 360-degree view of their customers in real time. It offers a wide range of capabilities to ensure a a seamless flow of information throughout the customer lifecycle--from lead, through sales order and fulfillment, to renewal, upsell, cross-sell, and support. It also integrates with leading accounting, ecommerce, warehousing and shipping applications. -
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Higher Logic Thrive
Higher Logic
Create powerful member experiences quickly and simply with Higher Logic Thrive. An integrated platform that’s designed for associations. Purpose built for associations to create an engaging member experience. Get started fast with out of the box templates. Simplify your technology with one integrated platform. Our platform is designed to increase engagement, loyalty and retention and is scalable and fully responsive to fit the specific needs of your organization. Our platform allows your community to engage and connect with members, customers and volunteers, find answers to burning questions, share best practices, insights, issues and relevant content at any time, on any device. Join the Higher Logic movement of over 350,000 successful communities with over 25,000,000 community members around the world. -
29
JomDirectory
Comdev
Responsive and mobile design ensures scalability! With the responsive design capabilities of JomDirectory, your website design automatically adapts to different screen sizes and easily translates to a mobile platform from the desktop version. Work with layouts that are Bootstrap 4. Easily edit layouts as per your requirements. Bootstrap 4 is a lightweight and modular front-end framework. Wherever you want to create a Business Directory or Product Catalog, you can choose the respective layout. JomDirectory is very flexible, allowing you to create and customize your own layouts. Search using Google maps within desired distance (between 10 and 200 miles/km) of origin address, city, or postal code. In a hurry? Use the My Location button as your origin address instead. Apart from regular search features that every other Joomla directory extension offers, JomDirectory script also supports Joomla Smart Search. Find your search results at lightning speed. -
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Oracle CRM On Demand
Oracle
Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers. Only Oracle CRM On Demand Industry Editions provide organizations with CRM solutions tailored for specific industries. Unlike other hosted CRM solutions, Oracle CRM On Demand Industry Editions are built upon Oracle's deep industry expertise, providing organizations in the automotive, high technology, insurance, life sciences, and wealth management industries with tangible business value from the start of deployment. Oracle CRM On Demand Industry Editions feature pre-built business processes, data models, object models, and business logic designed to support the unique requirements of each of these industries.