Best Customer Service Software - Page 12
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Compare the Top Customer Service Software as of November 2025 - Page 12
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1
GlossGenius
GlossGenius
GlossGenius is the #1 rated platform helping salon & wellness businesses make more money, save time and build a better brand through powerful booking, payments and marketing. GlossGenius stands out as one of the most modern, powerful and affordable options to run your entire salon, spa or barbershop. GlossGenius offers a flat price for teams, unlimited appointment booking, the industry’s lowest payment processing (2.6%), stunning card readers, text message marketing, email marketing, social media marketing, gorgeous website creation, reporting and more. Getting started with a free trial takes minutes, and getting your business info transferred over (clients, appointments, notes) is included with a free trial. Business owners and teams say that this is one of the easiest platforms to use.Starting Price: $24.00/month -
2
GoHighLevel
HighLevel
All the tools you need in one platform without having to "duct-tape" multiple platforms together! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more. Use our built in tools to collect payments, schedule appointments, and track analytics. HighLevel is a Full Suite Platform for Agencies. Included in the Platform is a full featured Page Builder to capture leads. Our intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.Starting Price: $97 per month -
3
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
4
MessageKite
MessageKite
MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!Starting Price: $10.00/month -
5
Chekkit
Chekkit
Get great reviews, be the obvious choice, and win more customers — All in one place. Reviews are the referrals of 2020. Hundreds of great reviews are the best way to earn a prospect's confidence. Get them. Win more leads by providing an easy way for customers to text you directly from your website, or elsewhere on the web. Earn customers by providing answers to questions, scheduling appointments, sending product pictures, and staying in touch. Request payments over text message. The conversation starts with a web chat and ends with a payment. 1. Get found with your amazing reviews. 2. Be easy to get in touch with using Webchat. 3. Own the customer conversation throughout the sale. 4. New customers leave great reviews. 5. See step 1.Starting Price: $149 per month -
6
Reputation Desk
Reputation Desk
Generate Reviews. Increase Engagement. Drive Traffic. Reputation Desk is an all in one automated software that manages your online business reputation, monitors multiple review sites, generates new positive reviews, and enables you to interact and attract new customers for your business.Starting Price: $49.99/month/user -
7
Virima
Virima Inc.
VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.Starting Price: $15,000.00/year -
8
Seller Labs
Seller Labs
Seller Labs empowers Amazon sellers with the tools they need to succeed, without the complexity or cost of traditional services. Our platform automates key tasks like ad optimization and review requests, enabling small businesses to save time and increase profitability. With a simple, self-serve interface, Seller Labs delivers industry-leading functionality—tracking profitability, monitoring sales, and offering AI-powered insights—without requiring a dedicated team. Our solutions are designed to fit the needs of sellers new to Amazon small budgets and small teams, offering a low-cost, commitment-free option that eliminates the need for external support. With Seller Labs, you gain back valuable time, reduce costs, and drive growth, all backed by industry-leading customer support at no extra charge. Start optimizing your Amazon business with Seller Labs today—removing the scariness and complexity out of Amazon.Starting Price: $19.99 per month -
9
Mindsay
Mindsay
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership. -
10
Zendesk Guide
Zendesk
Knowledge is power. Using it is powerful. Support teams know the most about customer issues — and the best way to solve them. That’s why a knowledge base is a crucial part of any company’s customer experience strategy. It organizes frequently asked questions, product details, policies, and more, and empowers customers and agents with that information. Integrated seamlessly with Zendesk Support, Zendesk Guide is a smart knowledge base. It’s built to help you and your team continuously improve your content, keep it up to date, and serve it to customers before you can say “FAQ.”Starting Price: $15 per agent per month -
11
Fiwit
Fiwit
Stop managing your internal IT with complex solutions that don't work. Fiwit is the ultimate IT software you’ve ever dreamed of. Too many laptops / phones and screen to manage? Tidy that up with our IT asset management solution. Make your colleagues happy. Give them the IT service that they need. With our integrated helpdesk software, don’t let internal IT issue hang anymore. And, be organized.Starting Price: 0$/user/month -
12
Reviewshake
Reviewshake
Reviewshake makes it easy to generate new reviews, and then manage, market and analyze them from one place. We make it as easy as possible for your customer to leave their review, by taking them to the precise place where they can write a review. This is important because the easier it is for them, the more reviews you get. A link that you can give customers or share on social media to start generating reviews - they simply select a site based on where you want reviews. Send an email or SMS to your customers asking them for feedback, individually, by uploading a CSV or fully automated. One place for you and your team to manage reviews. Real-time review notifications, so you never miss a review. Manage review responses from one place, with response templates. Build the ultimate social proof, showing off your reviews with embeddable widgets.Starting Price: $39 per month -
13
Symplii
Elevatie
Get more from your digital ad spend with happy customer experiences. Maximize your advertising spend by investing in customer reviews, and the post-purchase customer experience. With Symplii you have everything you need to turn reviews into high-value customers. Getting more positive online reviews has never been easier with Symplii. We have helped thousands of businesses increase their online reviews to bring them more traffic and more sales. The results are in. Our customers report more impressions, more conversions, and more customer satisfaction with Symplii’s cloud review software. Highest open rate in the industry at 96.4%. A steady flow of new reviews to boost your SEO so customers can find you easily. High ratings ensure they choose you over your competitors. Request reviews in seconds or even automatically through our software integrations. With automatic new review alerts, you can respond to negative reviews instantly to solve problems before they become problems.Starting Price: $29 per month -
14
Judge.me
Judge.me
Judge.me powers the product reviews for your ecommerce store. Select your email template and let Judge.me ask your past and current customers for reviews automatically. Generate reviews via all modern marketing channels: Web, email, push and SMS. Show your reviews everywhere on your website, with the Judge.me review widget, reviews carousel, all reviews page, and much more. Take your reviews to Facebook with your own custom reviews tab. Share individual reviews on all major social media: Facebook, Twitter, Pinterest and Tumblr. Use our easy to use post editor to add review images and review content. Share manually from our reviews dashboard or set automation rules. Relax while we automatically add rich snippets to your review content, so your reviews bring you organic search traffic. Use reviews in your entire marketing stack, from Google Shopping, to Klavyio email marketing, FOMO, PushOwl Notifications and Shoelace Facebook Ads.Starting Price: $15 per month -
15
Moz Local
Moz
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.Starting Price: $20 per month -
16
ZServiceDesk
ZServiceDesk
ZServiceDesk+ is designed & developed to cater the needs of IT Services Management. Our experts have incorporated ITIL based processes and developed the workflows, which shall help the organization to streamline the IT Support processed. Our unique application architecture makes our application high-performance, highly scalable with most flexible integrations. IT Operations Management is one of the key areas that can affect the whole performance of your organization. Disruption in IT operations leads to direct revenue loss to the organization, hence to manage efficiently, all key elements must be monitored and managed to keep the IT support services uninterrupted. ZServiceDesk is ITIL processes-based ITSM application, designed to use in Enterprise environment. With our unique application architecture, it can meet the scalability, flexibility, availability & higher performance as per the business requirements.Starting Price: $300 per year, per user -
17
RocketData
RocketData
RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.Starting Price: $158 -
18
Help Lightning
Help Lightning
Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.Starting Price: $75,000 per year -
19
Teknovate CRM
Teknovative Solution
Teknovate CRM is the best B2B & B2C Sales and Marketing Software for Indian & International Markets that helps by Synchronizing Customer Communication among Business departments. It acts as a Personal Lead Manager for you. It will Capture your Leads from all Sources, Send Introductory Mail/SMS to the Lead & reminding you of all your activities. You can manage multiple departments within one Organization like Sales, Marketing, Projects & tasks, Service Tickets, and Potentially other teams too. Never forget any follow-up by our personalized task reminder dashboard. Automatically Assign leads to the appropriate salesperson based on area or product/service and manage it effectively. Reduce time in follow-up by our marketing automation & auto-follow up the system. Reduce tasks & Increase the performance of your employees. Increase leads conversion ratio by automated, Targeted & constant follow up. Get Live and most advanced reports by Our BI Reporting dashboard.Starting Price: $10 -
20
Zoho Lens
Zoho
Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.Starting Price: $15 per month -
21
Ondato
Ondato
Ondato is a tech company that streamlines KYC and AML-related processes. We're providing advanced technological solutions for digital identity verification, business customer onboarding, data validation, fraud detection, and more. All of them meet the highest quality standards available for KYC online or offline onboarding for all business and customer types orchestrated from a single interface. We're turning compliance into a business benefit by creating a safer environment for organizations and individuals alike.Starting Price: €149.00/month -
22
Qualified
Qualified.com
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.Starting Price: $3,000 -
23
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op communication. Two way texting, review migration and generation, tools to help remote users, along with statistics that can help you grow your existing practice, expand, or simply collect on past due. Integrations for Open Dental, Dentrix, Easy Dental, PracticeWorks, Eaglesoft, and Dolphin.Starting Price: $50/month -
24
Proton Calendar
Proton AG
Your calendar is a record of your life. Proton Calendar helps keep it private. Proton Calendar automatically secures all your events with end-to-end encryption. Events received from people who use other calendars are secured with zero-knowledge encryption. In both cases, event details, including the title, description, location, and people invited, are encrypted so not even we can see them. Proton Calendar makes staying on top of your schedule simple while keeping your information secure. Proton Calendar was built by the team behind Proton Mail, the world’s largest encrypted email service. Over 50 million people and some of the world’s largest organizations have signed up with Proton. Proton Calendar comes with a Proton Mail email address that you can use to securely send event invites. You can also add events to Proton Calendar directly from your Proton Mail inbox.Starting Price: Free -
25
AnyViewer
AnyViewer
AnyViewer, safe and fast remote access software for Windows, makes it possible for you to remote into desktops, laptops and servers from anywhere, anytime over internet or LAN. AnyViewer, a free yet powerful remote desktop connection software for Windows PCs and Windows Server, definitely, will be your choice that you won’t regret it. For remote connection activity, security can be the first thing that users concern. AnyViewer is secured by Elliptic Curve Cryptography (ECC) encryption, protecting your data from leakage. Developed by strong technical team, AnyViewer can help you to complete stable and fast remote connection from one computer to another PC or multiple PCs at the same time with high image quality. Intuitive and concise interface guide you through remote access computer easily. Meanwhile, the remote desktop manager has flexible connection methods, automatic updates and multiple language support.Starting Price: $9.90 per month -
26
Sticky Reviews
Sticky Reviews
Sticky Reviews makes increasing conversions simple. It's super simple to set up and takes only around 10 minutes to get started. Convert more website visitors into signups and purchases. Your advertising spending will go further than ever before. People trust companies they see other people buy from as well. Seeing other visitors taking action creates fear of missing out. Simply copy & paste the pixel on your website. No coding knowledge is required! Display Sticky Reviews on your website and let your customers generate referrals for you! We've really made it so simple and easy to get started using Sticky Reviews. Once you log in you can watch the quick setup video and you'll be up and running in less than 10 minutes. Get started now! Upload real reviews from real customers! You can do this manually or you can use our automated review links and add reviews that meet your minimum start rating automatically.Starting Price: $15 per month -
27
SimplyMeet.me
SimplyBook.me
The SimplyMeet.me admin apps allows you to have an easy overview of all your upcoming and past bookings in your pocket at all times. You will get notifications directly on your mobile phone when new meetings are booked, changed or canceled. You can quickly make new meeting types from the app and get links to share with clients, coworkers, or potential employees. Allow the invitees to choose from available meeting times. No action needed from your side. Simply send your booking link and the person selects a time that works for them. Automatically detects time zones while clients schedule meetings. Allow more persons to book and join meetings with you at the same time. Connect an inverse calendar where blocked time slots create your availability.Starting Price: $9.99 per user per month -
28
lemcal
lempire
lemcal is the tool that allows you to schedule all your meetings on autopilot. It eliminates unnecessary back-and-forth and helps you book more meetings. By linking lemcal to your Microsoft or Google account, users will be able to book slots directly in your calendar without any friction. lemcal lets you import your Calendly schedules in seconds. It also generates a fully personalized booking page to help you attract leads, reduce no-shows, and build your personal or company brand. lemcal automatically tracks the performance of your meetings and syncs your leads with the tools you love, reducing the time it takes to schedule meetings. lemcal allows you to sync with lemlist, Google Calendar, Microsoft Teams, and Zoom (coming soon). Your personalized lemcal link opens to your fully customized booking page, where people can schedule meetings with you quickly and easily. Sign up now to reserve your unique link.Starting Price: Free -
29
Verify 365
Verify 365
Verify 365 is the advanced client onboarding solution for law firms, estate agents, accountants and IFAs. With Verify 365, you can rest assured that your clients are thoroughly vetted, saving you time and reducing the risk of fraud. Verify 365 offers biometric verification, ensuring that your clients are who they say they are. Verify 365 conducts thorough ID checks, including government-issued ID and address verification. Our AML checks ensure that your clients are not on any financial crime watchlists. We also perform source of funds checks to ensure that the money your clients are using is legitimate. Verify 365 also includes e-payment and e-signature capabilities, making the onboarding process fast and efficient. Verify 365 supports over 10,000 government-issued IDs from over 200 countries. Our global reach allows you to verify your clients from all corners of the world.Starting Price: $2,50 per verification -
30
Zoom Workplace
Zoom Communications
Unified business communication and collaboration tools. Reimagine how your teams work with an all-in-one, open collaboration platform with AI Companion. Streamline communication, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more. Reduce wasted time going back and forth between applications. Zoom Workplace provides you with a seamless, automated user experience from your mobile device or desktop Streamlined features give you the ability to initiate a call or meeting from a chat, collaborate on a whiteboard from your desktop or room, and see whether a co-worker is available with presence.Starting Price: $13.32/user/month