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Data Mapping Software
Data mapping software enables users to accurately map data points so that source fields and destination fields are mapped correctly. Data mapping tools are useful for data migrations, data integrations, or data transformations.
Territory Mapping Software
Territory mapping software is a tool designed to help businesses optimize and manage their sales regions or service areas. It allows users to visualize and analyze geographic territories, helping to ensure efficient allocation of resources and personnel. The software can integrate with customer data to identify high-value areas and prioritize sales efforts accordingly. It also facilitates territory realignment, ensuring that workloads are balanced and coverage is maximized. By improving the strategic distribution of sales teams or resources, territory mapping software helps enhance productivity and revenue generation.
Mind Mapping Software
Mind mapping software is a tool that helps individuals and teams visually organize and structure information, ideas, or concepts. These platforms typically offer a canvas where users can create nodes (representing topics or concepts) and connect them with lines to show relationships and hierarchies. Mind mapping software is often used for brainstorming, project planning, knowledge management, and problem-solving. It helps users visualize complex information, making it easier to identify patterns, generate new ideas, and organize thoughts in a more structured and creative way.
Network Mapping Software
Network mapping software is a tool used to visualize, analyze, and document the structure and components of a network. It automatically discovers network devices such as routers, switches, firewalls, and servers, mapping their connections and creating a visual representation of the network topology. These platforms often provide real-time network monitoring, traffic analysis, and troubleshooting features, helping IT teams identify issues, optimize performance, and plan for network expansions or upgrades. By creating clear, detailed maps of network architecture, network mapping software improves network management, enhances security, and ensures better resource allocation and fault detection.
Drone Mapping Software
Drone mapping software enables organizations and individuals to map and survey large areas of land or structures using an aerial drone or UAV. Drones fly over a large area and record video and photo imagery, which is then used by drone mapping software to create detailed maps and models. Drone mapping software is useful across many industries for mapping, surveying, 3D modeling, inspections, and more.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Process Mapping Tools
Process mapping tools are used to visually document a business process. These tools allow for easy communication of complex processes, and can be utilized by a variety of organizations ranging from small businesses to large corporations. The mapping process itself typically consists of identifying the steps, expectations, and goals within the given process. Process maps help visualize the order and flow of activities, providing an organized way to identify any areas that may require improvement or changes.
Indoor Mapping Software
Indoor mapping software is software designed to create detailed maps of indoor spaces, such as buildings and complexes. It uses advanced technology, such as laser scanning and 3D modeling, to accurately capture the layout and features of these spaces. The software allows for easy navigation and exploration of indoor environments, providing users with a virtual tour experience. It is commonly used by architects, real estate developers, and facility managers to aid in design, planning, and management of indoor spaces. Additionally, some indoor mapping software offers interactive features like floor plans and room labeling for enhanced user experience.
KOL Mapping Software
KOL mapping software is a tool designed to identify and visualize key opinion leaders (KOLs) within specific industries or communities. It aggregates data from various sources to analyze the influence and reach of individuals, organizations, or experts in a particular field. This software helps companies and marketers strategically engage with these KOLs for targeted campaigns, partnerships, or content creation. By mapping KOL networks, it provides insights into relationships, collaborations, and the potential for amplifying brand messages.
Application Dependency Mapping Tools
Application dependency mapping tools are software tools used to analyze and map the relationships between different applications within a system. These tools provide a comprehensive overview of an organization's entire application stack, including web applications, databases, servers, and other components. By visually displaying these dependencies, organizations can better understand how their applications interact with each other and identify potential risks or weaknesses. These tools also allow for easier troubleshooting and identification of issues within complex systems. They are commonly used in IT departments for improving system performance and optimization.
Heatmap Software
Heatmap software is a tool that visually represents data, often used to track user interactions on websites or applications. It provides insights into how users are engaging with a page by displaying areas of higher or lower activity in the form of color gradients, typically from red (high activity) to blue (low activity). Heatmaps are often used to analyze click behavior, mouse movement, and scrolling patterns, helping businesses understand where users focus their attention and how they navigate through a site. This data is valuable for optimizing user experience (UX), improving website design, and increasing conversion rates. Heatmap software is commonly integrated with analytics platforms to provide a more comprehensive understanding of user behavior.
GIS Software
GIS (Geographic Information System) software is used to capture, store, analyze, and present spatial and geographic data. These tools allow users to map, visualize, and interpret complex data related to geography, helping to make decisions based on location-based insights. GIS software supports a wide range of industries, from urban planning and environmental management to transportation and utilities, by enabling the analysis of geographical patterns and relationships. Features often include data layering, spatial analysis, cartographic tools, and the ability to integrate with other systems for more comprehensive data analysis. GIS software is invaluable for planning, resource management, logistics, and location-based decision-making.
Digital Wayfinding Software
Digital wayfinding software enables businesses to create and display digital tours and maps to their customers and visitors. Digital wayfinding solutions can be displayed on mobile apps, kiosks, websites, and more.
Curriculum Management Software
Curriculum management software helps educational institutions design, organize, and manage their curricula effectively. These platforms provide tools for creating and structuring lesson plans, aligning them with learning objectives, and tracking student progress. Curriculum management software often includes features for collaboration between instructors, curriculum mapping, assessment tracking, and compliance with educational standards.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Product Roadmap Software
Product roadmap software is designed to assist product managers and developers in the process of planning projects, goals, timelines, as well as managing product lifecycle.
Route Planning Software
Route planning software helps businesses and individuals create the most efficient routes for transportation or delivery purposes. These systems analyze variables such as distance, traffic conditions, time windows, vehicle capacity, and stop locations to generate optimal routes, reducing fuel costs and improving overall efficiency. Many route planning tools also offer real-time tracking, allowing fleet managers to adjust routes based on live data or unforeseen circumstances. In addition to logistical uses, this software can enhance customer satisfaction by ensuring timely deliveries and improved service. Industries such as delivery, field services, and public transportation commonly use route planning software to streamline operations and improve productivity.
User Research Software
User research software, also referred to as UX research or user testing software, enables organizations to research and understand all aspects of the user experience and customer journey. These tools typically include features for conducting surveys, user interviews, usability testing, and feedback collection through various channels such as websites, mobile apps, and social media. They may also provide analytics capabilities to analyze patterns in user data, identify pain points, and uncover actionable insights. User research software is essential for improving user experience (UX), optimizing interfaces, and ensuring that products meet the needs and expectations of their target audience.
Process Mining Software
Process mining software enables organizations to analyze events and processes in order to identify processes that can be improved. Process mining software allows companies to visualize how processes are being handled across the organization.
Skills Management Software
Skills management software enables organizations to identify, monitor, track, and analyze the skills and skillsets of their workforce. These platforms typically include features for skill assessments, employee skill inventories, training and development tracking, and skills gap analysis. Skills management software allows HR teams and managers to identify skill shortages, match employees with appropriate projects, and create personalized learning and development plans. It also helps organizations align their workforce's capabilities with business objectives, ensuring they have the right skills for current and future needs.
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    C2CRM

    C2CRM

    Clear C2

    At Clear C2, we understand that different companies have different business requirements. We designed C2CRM to allow you to choose only the functions you need. Our CRM system is a cost-effective solution that will grow with your business. C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, and Customer Service. Only buy what each user needs. The C2CRM Relationship Management module is...
    Starting Price: $37 per user per month
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    Device42

    Device42

    Device42, A Freshworks Company

    With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps...
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    Starting Price: $1499.00/year
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    anny

    anny

    anny

    anny is an all-in-one platform for managing hybrid workplaces and shared resources. Enable your employees to easily book desks, meeting rooms, parking spots, equipment, and more – all in one place. With flexible rules and group permissions, you stay in full control of who can access what. Key Features: 🗺️ 3D Interactive Office Map: Visual, intuitive floor plans to make booking engaging. 🗓️ Weekly Planner: See when teammates are onsite and plan your office days smarter. 🧍 Visitor...
    Starting Price: $2/resource/month
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    Pipefy

    Pipefy

    Pipefy

    Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process...
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    Starting Price: $20 (per-user billing)
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    Atera

    Atera

    Atera

    Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps...
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    Starting Price: 30-DAY FREE TRIAL
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    Process Street

    Process Street

    Process Street

    Process Street is an AI-powered compliance operations platform that automates complex workflows, enforces standards, and tracks audit data in real time. Teams use it to create structured SOPs, assign tasks, collect data, and monitor execution with intelligent oversight. From onboarding and audits to vendor management and document control, Process Street ensures every step is followed and every action is logged. Built for regulated industries like financial services, healthcare, and...
    Starting Price: $1500/month
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    UXPressia

    UXPressia

    UXPressia

    UXPressia is a collaborative customer experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online. Some of the platform’s features include maps and personas with a predefined, easy-to-customize structure (drag and drop sections, such as text, video, embed code, touchpoints, etc.). Multiple-persona journey maps. Design View (journey atlas) to specify relations between mapping initiatives. 120+ free templates for 10+ industries to use...
    Starting Price: $13.30 per month
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    Navvia

    Navvia

    Consulting-Portal

    The Navvia Process Designer is the easiest and most cost-effective way to design and document processes. With features such as prebuilt templates, easy-to-draw flowcharts, automated document creation, requirements gathering, and online collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.
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    Busatools

    Busatools

    Busatools

    Discover the power of heatmaps with Busatools. Our software offers four essential heatmap tools for comprehensive web analytics: Scroll Maps, Click Maps, Geo Maps, and Device-specific Heatmaps. Understand user behavior, optimize UX, and enhance website performance effortlessly. Scroll Maps reveal user engagement levels across your site, while Click Maps highlight areas of interest and interaction. Geo Maps provide invaluable insights into audience demographics and spatial patterns. Device...
    Starting Price: $0
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    Borealis

    Borealis

    Borealis

    .... The Social Investment module makes it easier to create tangible value for both local communities and your organization. The Grievance Management module provides a structured and transparent process for handling grievances in a timely and effective manner. The Land Management module helps improve engagement outcomes and minimize risks of unnecessary work delays or stoppages by giving them the tools to centralize and map all land-based assets and create links with project stakeholders.
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    RocketData

    RocketData

    RocketData

    RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer...
    Starting Price: $158
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    OvationCXM

    OvationCXM

    OvationCXM

    Take your uncoordinated customer, internal and third-party interactions and turn them into exceptional journeys that drive in-year returns and tripled NPS scores. No re-architecture is required. OvationCXM is the first CXM platform that connects siloed internal and third-party systems, unlocking a unified view of your customer's interactions, wherever they occur in your ecosystem. Share a common view across multiple organizations for seamless customer journeys and interactions across your...
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    ProcedureFlow

    ProcedureFlow

    ProcedureFlow

    Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster.
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    Pointillist

    Pointillist

    Pointillist

    Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time. Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist...
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    Smaply

    Smaply

    Smaply

    Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations. Built for those who put customers at the heart of their operations, Smaply offers robust tools to visualize journey maps and personas, enabling clear alignment and shared understanding across departments. Getting started has never been easier – no more fear of the blank page! With Smaply AI you can create a journey map in minutes, while still being 100...
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    Starting Price: €390.00/year
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    Jobi

    Jobi

    Jobi

    Schedule service calls and dispatch opportunities. Track technicians in the field via GPS mapping. See tech sales and set sales goals on real-time dashboard. Find the fastest route to your appointments with GPS mapping. Create premium, mid-range and economy choices in one click, proven to boost sales. Scan credit cards, capture signatures and generate invoices all in the app, no paperwork. Import and export to QuickBooks to keep all transactions in sync. Get your own branded homeowners app...
    Starting Price: $149 per month
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    Virima

    Virima

    Virima Inc.

    VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small,...
    Starting Price: $15,000.00/year
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    Wrangle

    Wrangle

    Wranglesoft

    Manage processes and approvals in Slack or email. Kick off processes from 1500+ of the apps you use every day. If you can whiteboard it, you can Wrangle it. Collaborate with colleagues to map your processes where everyone can see them. Anyone can use Wrangle's drag-and-drop workflow builder. Automatically trigger workflows, tasks, and approvals directly from Slack and email. We will notify the right person, at the right time, in the right order, with exactly what needs to be done. No more...
    Starting Price: $46/agent/month
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    Churn360

    Churn360

    Churn360

    ... onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.
    Starting Price: $399
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    Laika

    Laika

    Laika

    Laika is an easy-to-use tool created for overlooked small businesses to collect customer reviews. Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before...
    Starting Price: $20
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    ReplyGenius

    ReplyGenius

    ReplyGenius

    ReplyGenius is an AI-powered customer review analysis tool that transforms reviews into actionable insights in just 30 seconds. The software analyzes customer reviews from multiple platforms including Amazon, Trustpilot, Google Maps, and Google Play Store. It provides comprehensive reports including NPS (Net Promoter Score), SWOT analysis, sentiment analysis, review drivers, timeline charts, popular phrases extraction, and buyer personas. The tool can analyze thousands of reviews instantly...
    Starting Price: $18
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    Auvik

    Auvik

    Auvik Networks

    Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer...
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    The Service Program

    The Service Program

    Westrom Software

    ... and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.
    Starting Price: $49.00/month/user
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    QReserve

    QReserve

    QReserve

    ... live maps/floorplans -Book from defined time slots -Invite guests to bookings & request RSVP's -Invoice & process payments -Check-in/out equipment with integrated barcode reader support -Access activity, actual usage, capacity & utilization data -& much more!
    Starting Price: $60/month
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    Flyte

    Flyte

    Flyte

    The future of digital is local. Manage your client's reviews, reputation and local marketing from one beautiful platform. Review, Feedback and Online Reputation Management for local business. Most searches for businesses now come from location-aware devices that show map results ahead of organic ones. Here, reviews matter and consumers now rely on reviews for everything from 6 figure cars down to $2 coffees. Monitor all of a company's reviews and feedback from one dashboard. Receive an alert...
    Starting Price: $25 per month
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    Tallyfy

    Tallyfy

    Tallyfy

    Tallyfy is Workflow Made Easy®. You can search everywhere – but you won’t find a more satisfying product that automates all your workflows, forms, tasks, processes, approvals and even documents. Tallyfy integrates beautifully with your existing apps. See what customers say. Tallyfy is a workflow and process management platform that lets you capture and automate every process in your company without coding, without flowcharts and without complexity. Many flowcharts, documentation tools and...
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    LiteManager

    LiteManager

    LiteManagerTeam

    The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows and provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network maps, collecting technical data, the ability to deploy and update using remote installation services, configuring a private ID router (NOIP), and many other features. Classroom management software. Remote administration is now...
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    ReviewInc

    ReviewInc

    ReviewInc

    ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
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    Starting Price: 39
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    Grasp

    Grasp

    Grasp

    ... keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.
    Starting Price: €29 per user per month
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    Yonyx

    Yonyx

    Yonyx

    ... with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution.
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