Best Customer Service Software in China - Page 8
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Compare the Top Customer Service Software in China as of November 2025 - Page 8
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1
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
2
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files. Communication Use templates (mail & documents) for optimal communication, segment relationships (contacts types & tags) and build your own personalized CRM database. Collaboration Save time and increase productivity within your organization by sharing information and collaborating as a team. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.Starting Price: $27.50/month/user -
3
SendPulse
SendPulse
A multi-channel marketing automation platform designed to help marketers create personalized promotional campaigns. Users can choose between email, SMS, and web push notification or build an elaborate message sequence by combining several channels in a single campaign. When it comes to email marketing, the platform packs all the necessary tools to automate lead nurturing and lead generation. Users can create custom subscription forms and grow their mailing list. Intuitive drag and drop allows users to design mobile-friendly email templates or choose a predesigned one from a massive gallery. The company, also, offers a transactional email service that users can use to send up to 12000 free emails via SMTP or API. SendPulse has its own chatbot builder. Users can create a Facebook Messenger chatbot or a Telegram chatbot and use it to send personalized campaigns or as an autoresponder.Starting Price: $9 per month -
4
LogMeIn Pro
GoTo
LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.Starting Price: $30 per month -
5
Setmore
Setmore
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.Starting Price: Free -
6
Club Management System
Club Management System
Managing a club, sports team, and other organizations can be time consuming. Processing payments, generating invoices, and tracking memberships can take away from your bottom line and your time. Our goal is to make that easier.Starting Price: $39.99 per month -
7
Halp
Atlassian
Ticketing, powered by your Slack conversations Halp is a modern ticketing help desk for humans that love Slack. Empower your remote teams to be happier and more productive. Turn any message into a ticket with an emoji. Report on your team's requests no matter where they come from. Never do the same work twice. A powerful workflow engine paired with machine learning ensures routine tasks and questions get resolved faster. Your customers are your colleagues, your friends. Communicate in the most natural way, and make ticketing a breeze. Halp's powerful Ticketing Platform is perfect for fast growing teams. If you already have a ticketing solution in place, we offer deep integrations with Zendesk, Jira, and more.Starting Price: $25 per user per month -
8
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
9
Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
10
Breeze
Breeze Calendar
Breeze is a minimalistic scheduling application to help you avoid finding common time for meetings over email or text. It connects with your Google Calendar to manage appointments that your guests can schedule from a simple web page. You can have as many Breeze pages as you want. A Breeze page is set per each type of event you configure within Breeze, and each page comes with a unique URL you can share with your guests. You can have event pages for business or for your personal activities - all hassle free and according to your availability! Quickly setup your preferences, share your Breeze pages with your guests and let us do the rest. Once a guest books time with you, Breeze will automatically add it to your calendar and create a Google Meet or Zoom call link for you. Breeze works great for entrepreneurs and teams all over the globe and across multiple time zones, with automated detection and settings.Starting Price: $5 per month -
11
Appointible
Appointible
On the mission to help salons, spas and individual beauty professionals with the most efficient appointment booking system so that YOU can focus on taking care of their clients. We help you stay organized, get more done and grow your business faster. Let your clients book appointments with our modern and easy-to-use online bookings platform. Organize your business calendar on the go, manage your staff, and reduce no-shows with text reminders. Grow your business with text marketing and client engagement tools on autopilot. Streamline the process of scheduling appointments, text marketing, nurturing clients, organizing staff calendars, and more. Start managing your appointments with confidence and ease. Try for free and bring in more clients. Keep your clientele connected to you and your services, collect more reviews, and communicate with clients using our two-way text messaging system. Equip your team with simple and intuitive tools.Starting Price: $15 per month -
12
Nexoid
Nexoid
Experience advanced enterprise resource planning with Nexoid, a flexible, affordable ERP system designed by industry experts. Enjoy complete code transparency and modify every aspect effortlessly, making Nexoid suitable for all business sizes. Leverage our AI to streamline workflows and boost productivity. Our ITSM module, integrated into the ERP, enhances team and customer satisfaction. Our Amazon AWS-backed serverless architecture ensures speed, security, and top performance. Nexoid's unique, no-contract pricing adjusts to your needs, reducing costs by up to 50%. Utilize automation with custom code workflows, easily integrated with third-party systems via REST API and WebHooks. Choose Nexoid for a smarter, more efficient, and cost-effective ERP solutionStarting Price: $30/user/month -
13
Square Appointments
Block
Square Appointments is an appointment scheduling software and booking app. It is a one-stop solution for businesses of all types looking to save time and stay organized. It integrates POS with online booking, payment processing, customer management, and cloud-based calendar. With Square Appointments, clients can book all your services online 24/7. It also comes with robust features for teams, including employee calendars, schedule tracking, and employee and location management.Starting Price: $29/month/location -
14
TimeStatement
TimeStatement AG
TimeStatement AG is a developer of innovative time-tracking solutions on the web. - Zeiterfassung The TimeStatement online reduces administrative effort/costs, is easy to use, requires no installation and is accessible from anywhere. A version for freelancers and 1-man companies is available free of charge. One user access and two parallel projects are integrated. Here is the free full version https://timestatement.com/pricing Our time-tracking service is ideal for small to large companies, as well as for freelancer, who are looking for an intuitive and quick time and task tracking solution. Through the cloud-based TimeStatement solution, your timesheets and proffesional invoices on the web are easy to download and upload anywhere at any time and are ready for editing and entry. TimeStatement is now part of "Swisscom FinTech Startup" because of the new technologies: http://fintechnews.ch/fintech/swiss-fintech-startup-map-for-january/24699/Starting Price: $10.00/month/user -
15
BeyondTrust Remote Support
BeyondTrust
The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town. -
16
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
17
RumbleTalk
RumbleTalk
Easily connect and engage with your audience using smartly-designed chat tools like polls, queued messages, video calls and Q&A sessions. Built for members only. Only your members can view or participate in the group chat conversation. Best used in closed private group chat discussions. RumbleTalk was founded in December of 2012 with the purpose of bringing the chat room into the 21st century after a fruitless search to find a mobile friendly chat room service. The company continues to grow as communities around the world rediscover the power of group chat. Team RumbleTalk now consists of employees working remotely from the United States, Tel Aviv, Russia, and India. A public group chat with a designated administrator to moderate the discussion and perform special functions such as by screening chat messages. Pre approve group message before it goes live using the Moderated Chat.Starting Price: $14.00/month -
18
Chatfuel
Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.Starting Price: $15.00/month -
19
HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business. Deliver organized customer service that gives efficient help and complete answers. Customers don’t care about the internal structure of your company. They just want help. When your teams are cut off from each other, you create friction and confusion for your customers. With the tools in Service Hub™, you can finally build a frictionless customer experience. This starts with the Conversations inbox, which brings all your communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.Starting Price: $50 per user per month -
20
Sitejabber
Sitejabber
Sitejabber is an AI-powered reviews destination where millions of buyers and businesses worldwide come together. We drive smart purchasing decisions by enabling users to find and leave feedback on brands and their products. Meanwhile, businesses use our Jabio technology platform to amplify their reach, reputation, and revenues by sourcing and publishing reviews across multiple sites and channels. The result is online transparency for all, with connections based on trust and confidence. Jabio is an AI-powered all-in-one platform for collecting, monitoring, and distributing reviews – everywhere. When it comes to business success, the sky's the limit. Fuel your growth with the Jabio platform – and get the tools and strategies you need to make it happen. Better reviews and reputation management await – whether you’re a small business, large-scale enterprise, or somewhere in between.Starting Price: $49 per month -
21
Emailgistics
Emailgistics
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.Starting Price: $10 per user per month -
22
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
23
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more. -
24
InvGate Service Management
InvGate
InvGate Service Management is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Comes with the most intuitive and easy to understand user interface, InvGate Service Management offers a multi-departmental service fulfillment solution with federated asset management capability for seamless integration between the asset requiring service and the service request. InvGate Service Management features a drag-and-drop graphical workflow builder, 100% code-free configuration, custom dashboards, business analytics reporting, SLAs, email ticketing, and more. -
25
NICE CXone Mpower
NICE
NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences. -
26
ScriptRunner
ScriptRunner Software GmbH
ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. ScriptRunner Software GmbH has been an independent subsidiary of AppSphere AG since 2019. -
27
Helpwise
Helpwise
Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! -
28
Lunacal.ai
Lunacal.ai
Lunacal.ai helps you build the most powerful scheduling page you’ve ever owned. Calendar scheduling pages often get your most qualified visitors—people who are already interested and ready to act. Lunacal makes that moment count by showing the full picture: who you are, what you offer, client testimonials, videos, FAQs, and more. Then, it lets them book time—seamlessly. Think of it as a high-conversion landing page with a calendar built in. Lunacal syncs with Google and Outlook calendars, and integrates with meeting tools like Google Meet, Microsoft Teams, and Zoom. You can set up automated reminders so people don’t forget their meetings. Build workflows to handle reschedules, cancellations, and follow-ups. You can even automate thank-you emails or other post-meeting messages. Your calendar page can live wherever your audience is—embedded on your website, inside your emails, or even in your Instagram bio. When someone’s interested, they can book time right then and there.Starting Price: $9/user/month -
29
CommBox
CommBox
The future of customer communications. The intelligent customer communication center for live and automated interactions. Put your customers in front row. Upgrade your customer support services and enable customers to communicate with you when and how it is convenient for them. Usher in every customer, one by one. Increase your availability using CommBox powerful platform and offer customers AI-powered, automated customer service features. Convert more leads into customers quickly and achieve your omnichannel strategy with CommBox state of the art, lead generation and sales tools. One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox. -
30
Geta.ai
Geta.ai
Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools. Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.