Best Customer Service Software for Startups - Page 41
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Compare the Top Customer Service Software for Startups as of November 2025 - Page 41
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1
BlackBeltHelp
BlackBeltHelp
BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations. Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions. Technology-driven & personalized 24x7 support to ensure student as well as institutional success. Implement conversational AI to create a robust self-service experience that supports your institution & students. A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action. -
2
ChipBot
ChipBot
Use ChipBot to guide and help customers anywhere on your website. Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without sacrificing overall experience? Introducing ChipBot, an automated customer experience bot that uses collective intelligence to revamp support initiatives. ChipBot ensures you only answer commonly asked questions once, all while unlocking key user data you’ve been missing on the back end. We’ve built it to solve the pain points associated with live chat (overly-scripted flows, high operating costs, disappointing ROI) while capitalizing on its real value (conversion optimization, automated support, collective intelligence capabilities). Our goal is to challenge your perceptions around live chat and offer an innovative alternative for all needs.Starting Price: $10 per month -
3
SnapCall
seampl
Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.Starting Price: $29 per month -
4
UserHorn
UserHorn
Our Website Ticketing System and the best organization of knowledge about the company products and services can give tremendous results. The task is to organize the knowledge base and its accessibility for all employees of the company and customers. Customer Support Ticket System platform UserHorn using the "Knowledge Base" module will allow you to make a valuable business asset - a knowledge base - from topics in the community. It supports self-service of clients and helps visitors to quickly and conveniently find answers to interesting questions thanks to a clear structure of the database and the function "Smart search", which automatically searches for similar requests and answers when creating a new request. We are trying to make the best online support service and hope it will help grow your business. Do not overload the page, because answers appear instantly as in a chat. Change the support portal address to your own.Starting Price: $13 per month -
5
Trust
Trust
Collect and display authentic testimonials & ratings in minutes. Testimonials by Trust include clients’ photos and backlinks to their websites or social media accounts making the feedback sound more trustworthy than an anonymous one. Moreover, video testimonials put a face to your business and evoke emotions. It’s hard to resist stories of people who face and overcome the same problems. If your clients are visibly satisfied and thankful because of your work, other people will feel it, too. Spice up written testimonials and humanize your work with eye-catching video reviews. Ask your clients to record or upload their video testimonials right from the survey as well as make use of existing videos from Facebook, Youtube, etc. With testimonials by Trust, your future clients won’t doubt the fact that your clients’ love is real.Starting Price: $7 per month -
6
Vee24
Vee24
Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice and knowledge your customers love online. Connect your virtual and in-store shopping to deliver a flawless customer experience. Provide an immersive experience that increases conversions and average order value. High-definition video brings your product up-close and personal. -
7
EnviMonitor
DTM Datentechnik Moll
Advanced monitoring equipment for server rooms and data centers. Web-based manufacturer-independent application without software installation. Runs on any terminal device with web capability. The web-based software enables you to perform remote monitoring of a data center from any terminal device with web capability. EnviMonitor can be used to monitor the environment conditions in server rooms from Android, Apple and Windows smartphones and tablet computers without needing to install any software. The intuitive and clearly arranged software and its unmatched cost/performance ratio have convinced the professional jury of the German Data Center Award. EnviMonitor is a software for monitoring the environment in a data center. The status of the components to be monitored can be shown in a very clear-cut and concise layout with graphic tiles representing sensors and by arranging sensors in groups.Starting Price: €3,000 -
8
Scheduling Suite
FlowX
Don't stress over getting clients' information while you're driving or with another customer. Have clients book themselves based on your availability. The system has advanced booking controllers to make the booking process to be under control. Don't do just scheduling - make scheduling to get you more customers. Once you start adding jobs into the Scheduling Suite tool, you start collecting important data and insights to promote your business and get more quality leads later on. Easily manage your day-to-day scheduling from your phone or tablet. Mobile-friendly, cloud-based application that can be accessed from any device and anywhere. Scheduling Suite is a flexible solution that works great for: auto services, chimney, computer repair, consultant, all types of contractors, financial services, home security, duct cleaning, landscaping, real estate, moving, painting, photography, property management, pressure washing and many others! -
9
Sunshine Conversations
Zendesk
The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.Starting Price: $145 per month -
10
Basic Online Service Desk / Help Desk
Basic Business Systems
Meet your customer demands with greater speeds and get them singing your praises. They'll want to deal with you more frequently! Speed up the creation of jobs and tickets, assign and resolve more accurately with loaded suggestions for calls. With defined templates, you minimize the need for typing repetitive text and so, therefore, generate tickets faster. With predefined solutions dependent on call types raised, you have the potential to provide more first call resolutions. Automatically create calls from emails and have them routed to the appropriate team member. Escalation email alerting for call assignments, overdue calls and task assignments. Export call data and key metrics to MS Excel for further analysis. Product and problem analysis option for quality control tracking. Costs / compensation & revenues option for financial reporting. Our web-based Service Desk app caters for complex workflow routing. -
11
Appointmentseasy.com
Rendez-vous Facile
Appointmentseasy.com is available to health professionals, medical secretaries and patients for the management and optimization of appointments of the medical practice. Thanks to a simple search module through a 24h service, patients can easily find their medical appointments. It allows doctors (practitioners, ophthalmologists, etc.), dentists, veterinary physicians and other medical and paramedical practitioners as well as medical secretaries to reduce rings of phone calls and to focus on the life of the clinic without losing control on their agenda. Dear Professional, there is no need to download any software, connecting to the portal after identification allows immediate use of the calendar. Subscription and use of this service are free! Your appointment book, that you set yourself according to your needs and preferences, uses clever algorithms which reduce risks of errors and lapse of memory and supports consultation schedules that you would have added as favorites. -
12
Deepdesk
Deepdesk
Empower human agents with AI-powered Agent Assist. Boost concurrency, reduce response times and lower cost for your contact center. Delivering happy customers. Our neural networks are trained with your historic data and provide automated suggestions with the best answers to your customer questions. Results are getting better with every new customer interaction. Increase employees response time and concurrency. Our metric is the number of characters automated per conversation, we measure this in realtime savings. Our AI understands your customer conversations and enables automation of repetitive processes. Making your customers - and your employees - happy, while decreasing operational costs. Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs.Starting Price: €500 per month -
13
Collect Reviews
Collect Reviews
Collect Reviews. Drive Sales. Significantly increase sales conversions and improve customer satisfaction. Collect Reviews from your loyal customers and showcase your service and dedication to the world. Our SaaS review collection platform enables consumers to share their experiences and feedback with each other, providing you with valuable social proof. Our service sends a branded email to your customers after their purchase and prompts them to review their recent purchase. Collect genuine feedback, from your genuine customers. We let you send as many review requests as you need, regardless of the plan you choose. We continually improve our product to maximise the number of reviews you collect. You get an excellent review collection service for a reasonable price. If you already use a similar service, we can even help you import all of your existing collected reviews.Starting Price: $29 per month -
14
Webex Engage
Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
15
Vitally
Vitally
Empower your Customer Success team to create best-in-class customer experiences with powerful analytics, automation, and project management capabilities. Don't compromise between power and ease-of-use. Get your team up and running quickly with plug-and-play integrations and project templates, then create bespoke customer experiences with customization and automation that scales. Vitally unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data—all in one tab.Starting Price: $99.00/month -
16
helppeople Cloud
helppeople
Es la oportunidad de transformar tus procesos y mejorar la experiencia de tus usuarios. helppeople te brinda una plataforma confiable y fácil de usar para la gestión y automatización de tus procesos. Optimiza tus procesos, reduce tiempos de respuesta y cuenta con toda la analítica para la toma de decisiones rápidas y efectivas. Controla todos los activos informáticos de tu empresa y minimiza el impacto de sucesos irreversibles. Controla y agiliza tus procesos de contratación de todas las dependencias de tu entidad.Starting Price: $4.99 per user per month -
17
Cituro
Cituro
With our scalable appointment booking system for medium-sized and large companies, appointment scheduling becomes easier and more efficient. Thanks to the online appointment scheduling process, routine steps are completed automatically, reducing the effort and costs of scheduling appointments. At the same time, your employees gain valuable time and can fully concentrate on their core business. A modern service for your customers, which at the same time relieves your employees. With the online appointment booking from culture, your customers can book appointments around the clock. With just a few clicks, you can choose the service you want and the time you want – easily and conveniently online. The booked appointment is then automatically entered in the employee's appointment calendar in real-time.Starting Price: €19.95 per month -
18
eLucid
WisdmLabs
eLucid is a powerful and comprehensive learning platform built for small and large enterprises to streamline take control of the employee, customer and partner training processes It covers every aspect of the training process— learning, practicing, and testing— making it a one-of-a-kind platform for a continuous learning environment. eLucid brings together conventional and superior tools to suit your enterprise learning needs and amplify training outcomes. -
19
Extrabat Paysage
Extrabat
Extrabat Paysage is an online management tool for landscape professionals bringing together a powerful CRM (Customer Relation Management) and the functionalities of a complete ERP (Enterprise Resource Planning). Extrabat natively integrates supplier catalogs (Betafence, Cupastone, Excelgreen, Loxam, etc.), imports from your customer file as well as from your old articles database (Ciel, Ebp, Api, etc.). Accounting, customer relations, sales management, after-sales service, agendas, cash register software and many other functions and applications now united in a single software suite. The Extrabat Paysage online solution meets the needs of prospecting, the sales process and the management of your maintenance interventions, the organization and monitoring of your sites, but also the management of production costs, invoicing all the functions of optimization of the performance of your gardener-landscape gardener activity to work as efficiently in the office as in mobility situations.Starting Price: €35 per month -
20
Kiute Pro
Kiute
Give your salon online visibility thanks to a listing on the most powerful beauty and hairdressing booking platform on the market: kiute.fr (formerly LeCiseau). Take advantage of the potential of online booking to bring new customers to your hair salon or beauty salon. Help you retain your customers through various tools integrated into the software. Develop your activity, thanks to dematerialized loyalty cards or SMS marketing and follow your results precisely thanks to the detailed statistics accessible from your certified NF525 Kiute pro cash register (ex Flexy/FlexyBeauty). Don't stop on such a good path! Create your own website and increase your turnover through online sales. On your own online store, offer your products and gift vouchers for sale online. Respond in this way to new consumption patterns and develop your business with ease!Starting Price: $29 per month -
21
AnswerWise
Oxynus Technologies
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.Starting Price: $99 per month -
22
Paldesk
Paldesk
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.Starting Price: $9 per user per month -
23
ScriptRunner for Jira
Adaptavist
Unlock the true power of Jira with the only admin app you’ll ever need. Available on Cloud, Server and Data Center. The complete solution to automate, customize, and extend Jira. ScriptRunner gives you capabilities you didn’t know were possible with Jira Software and Jira Service Desk, using the power of Groovy scripting. From automating bulk actions and creating scripted fields, to building bespoke workflows, and 3rd party integrations, ScriptRunner gives every Jira admin superpowers! One app instead of dozens of apps and plug-ins. Model complex business processes using advanced Jira automation. Focus admin resources where they matter and skip the grind of repetitive tasks. Save the time and hassle of writing a complete plug-in with Groovy scripts that just work. Discover how ScriptRunner can turn your Jira instance into all that you ever wanted it to be.Starting Price: $0.57 per user per month -
24
Rezolve.ai
Rezolve.ai
Rezolve.ai is a GenAI-enabled AITSM solution- a next evolution of ITSM that helps enterprises eliminate enterprise friction and increase employee productivity, often reaching an impressive 5%. Seamlessly integrated with Microsoft Teams, Rezolve.ai isn't just a service desk; it's a powerhouse for creating the next generation of IT service management (AITSM) with astounding business outcomes. It harnesses the incredible capabilities of Generative AI and automation to empower your technicians and service desk managers, turning them into IT support superheroes. Rezolve.ai AITSM solution can enhance your service desk efficiency by automating most of the repetitive IT service desk processes and tasks like password resets, request routing, and basic troubleshooting without human intervention. This reduces the workload on your service desk team and allows them to focus on more complex and high-value tasks. -
25
VonPing
Hivebox Solutions
With best business experience, HiveBox™ encourages its customers to interact and share the experience they get from the brands. With the unique customer-oriented features, we offer our customers to put their thoughts and experiences at one place so we can execute a strong bonding between brands and consumers. With a huge marketplace model created by the HiveBox™, it will be extremely easy for you to get connected to your customer through Omni channel. No hassles of physically reaching your customers via different channels. Service is delivered with a click. Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers thereby leveraging account management and satisfaction. Offer the best ‘after-sales service’ experience to your customer Engage in customer feedback with intelligent notification system. Understand the needs of customers and fulfill it. Offer the provision of agent engagement. Get 360-degree view and alert.Starting Price: $50 per year -
26
Hivency
Hivency
Hivency is an all-in-one solution that brings together influencers, consumers and brands around authentic consumer experiences. Generate brand awareness, UGCs, insights and conversions through influencer marketing and consumer reviews. The platform that brings together consumers and brands around authentic opinions. Promote the discovery of your products and increase your brand awareness thanks to the authenticity of the micro-influencers, brand ambassadors and consumer reviews. Build a strong brand image while creating an engaged community. We are committed to offer you a personalised support to ensure the success of each of your collaborations with influencers. From the very first use of our influence platform for the implementation of your strategy to the final stages of your campaign, you will be supported by two experts, an Influence Campaign Manager and a Customer Success Manager.Starting Price: €15,000 per year -
27
Amio
Amio
Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript. -
28
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
29
Revers.io
Revers.io
We are committed to simplifying the after-sales experience for distributors and consumers. Optimize the upgrading of your returns and reduce your logistics costs thanks to intelligent management. Your customers make their purchase with confidence thanks to the simplification of the return process and the transparency of the follow-up of their file. The Revers.io platform is aimed at distributors and brands who want to use a state-of-the-art solution to manage their returns. Offer an online return portal for your buyers to return their products with just a few clicks. Your after-sales procedures are configured in the platform and applied automatically to each request. From store to e-commerce, Revers.io provides transversal processing of your return files. You finally have the data you need to manage your after-sales management and be proactive in your decisions.Starting Price: $99 per month -
30
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.