Page 48 | Best Customer Service Software for Startups of 2025

AddStars

AddStars tells Google to find all the reviews you have on various platforms such a Google My Business, Facebook and Yelp and to display them as a total with yellow stars next to your web pages on its search listings. This means anyone searching the internet for the services or products you provide will see ALL your reviews, before they visit your website. What better way to stand out from the crowd and drive more customers your way. Select your plan and complete the online purchase. Login to your personal dashboard and a welcome email with your login details. Choose your review platforms and enable them on your dashboard. Simple instructions will be present to help you along the way. Add the unique ID to your website. Videos are there to help or alternatively, your web developer can do this in a matter of minutes.

Starting Price: $12.95 per month

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Jimo

Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.

Starting Price: $99 per month

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SendUsReviews

SendUsReviews is an innovative customer satisfaction management platform that's specifically designed to help small and medium-sized appointment-based businesses increase their customer satisfaction and Google review profile. Our platform uses SMS surveys to collect feedback from customers after their appointments, making it easy for businesses to identify areas where they're excelling and areas where they can improve. One of the key benefits of SendUsReviews is its ability to increase customers' bottom line by boosting their exposure on Google. By collecting more positive reviews, businesses can improve their online reputation and attract more customers to their doorstep. With more and more customers turning to the internet to research businesses before making a purchase, having a strong online presence has never been more important.

Starting Price: $99/month for 15 appointments

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Stuffig

The rise of online shops created new opportunities for scammers. With the help of customer reviews, Stuffig is the first review-based platform that enables honest businesses to strive. Share your links around social media, giving the customers an opportunity to share their experience with your products and services. Read, reply, engage with your customers, see what they like or dislike about your business, and either keep up the good work or change your strategy. Are you getting good reviews and want to share it with the world? Go ahead, share it on your socials through stories, and posts, give your customers the shout-outs they deserve. Stuffig’s support team is at your service at any time. If you find any reviews questionable, we will contact the author and ask for proof: invoice, product photo, chat screenshot. In the meantime, the review will be marked as under investigation.

Starting Price: $8.99 per month

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Calendbook.com

Through Calendbook you can create various events, mark the days and times when you are available for appointments, and share links with customers and colleagues. Our goal is to support the remote worker. We work every day to reduce the clicks necessary to manage the agenda and simplify the use of Calendbook.com. The platform will soon launch new features, such as the ability to receive payment in advance for advice, services and events from those who book an appointment through the calendar. Never miss an appointment, you will always have a reminder. Don't worry You can cancel or reschedule your appointments whenever you want. Calendbook respects the time zone of your contacts. Make your contacts know when you are available setting the days and times you prefer. When your contacts book an appointment, Calendbook will only show the times you are available. For all confirmed appointments, Calendbook creates an event directly on your Google Calendar.

Starting Price: €4 per month

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QReviews

Make it easy for your happiest clients to leave you 5-star reviews. Fully customize your feedback page. Choose your brand's color scheme, upload your logo or a welcome video, and select which platforms you want reviews on. Generate a custom QR code and shareable link, filter feedback by rating, and ask your happiest clients to leave you a review! Your happiest clients leave more 5-star reviews for you online, making you the clear choice for anyone searching online. Our team is here to help. Submit any questions or comments using the form to the right. We'll get back to you as soon as possible. We have two plan types that fit any business's needs. Our plans don't lock you into any contracts or commitments and have no hidden strings; cancel anytime. Unlimited custom feedback pages, unlimited branded QR codes, review filtering, collect contact info, domain white-labeling, and priority support.

Starting Price: $18 per feedback page

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Appsedia

Monitor, reply, and analyze app reviews and ratings from social media and app marketplaces. Appsedia has the tools to help you find feature requests, customer pain points, and brand positioning opportunities. With Appsedia’s tools, dashboard, and API, you can track the data needed to measure your app’s customer performance. Whether you’re in community, product, or marketing management, Appsedia helps teams take action to improve ratings, reviews, and roadmaps.

Starting Price: $59 per month

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Viff

Viff is an AI assistant that generates courteous and contextual responses to your guest reviews instantly. Respond to reviews consistently, improve your online reputation, and grow your bookings. 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay. Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews. Our customers have experienced 5x jumps in booking volumes and a 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews. Just select the review text, and click on the Viff icon. When we say "generate responses in a single click" we mean it literally! Viff works out of the box with every website and every property/reputation management system under the sun.

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AgreeTo

Book meetings without ever leaving your inbox. No new calendar or stand-alone app needed. Select your available times, add them to your email, and let the other person book a meeting with one click. Make scheduling a natural part of personal interactions and use it to foster relationships. Decide when to have the meeting, without handing off your agenda to someone else. People appreciate the effort you put into offering time slots - leading to more meetings booked.

Starting Price: $6 per month

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Tymely

Finally, an AI that supports customer service tickets much better than real agents. Infuse a whole different level of customer service into your retail. Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take. Tymely’s experts verify each and every AI response in real-time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24×7. Our native English-speaking customer-service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of. Surprise your customers with a timely service 24/7. We guarantee an average of 20 minutes First Resolution Time.

Starting Price: $1.50 / resolution

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Kaizan

Kaizan uses conversation intelligence to highlight client health and what will increase revenue. Building the future of relationship management with innovative client-centric teams. Guiding your company to retain and grow clients with Kaizan's client intelligence platform. Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success. Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth. Finally, an unbiased view of what’s really happening across your client portfolio. Stakeholder mapping is critical in managing client relationships as it helps businesses build trust, establish open communication channels, and create a collaborative partnership. We share our tips on how to do it effectively. Insights that will increase revenue.

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EasyWeek

A simple appointment booking tool available 24/7 on the website and social media. Quick access to customer information, upcoming appointments and rosters. Statistics about visits, purchases, loyalty programs and preferred services. Customizable web business card with all important business information and integrated online appointment booking. Appointment reminders via SMS and email to customers, and daily/weekly schedules for employees. Reward customer loyalty with EasyWeek marketing tools. Combine services and offer discounts. Use a flexible system to calculate the wages of your employees - also as a percentage or based on a fixed salary. Stay in control of sales, consumables billing, supply planning, and inventory processes.

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Bubbly

Create a virtual assistant for your product with a single click. Integrate the bot anywhere by copy-pasting a single line of Javascript. Be it your landing page or your internal dashboard. Every Bubbly customer gets a personalized onboarding session run by an AI expert. Your customer success teams can use Bubbly directly from our dashboard to answer customer queries 10x faster. Integrate Bubbly to your website and reduce the number of times your customer success team has to manually answer. You can create separate bots within Bubbly. For example, one can be for your landing page and the other could be for your internal teams. Choose the pages you'd like Bubbly to learn from. We will instantly create a GPT-3 AI Bot that can answer any question about your product or service.

Starting Price: $29 per month

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AirDroid Remote Support

Sand Studio

AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present. Features: *Remote Unattended Access *Establishing security policy *Group management *Black Screen Mode *Remote Input Method *Voice Call & Chat *Screen Sharing *Tutorial Gesture *File Transfer

Starting Price: $199/seat/year

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RevenueHero

Make the most of the critical high-intent a lead exhibits during form-submit. Connect qualified leads to the right sales rep directly from the website, through instant scheduling. RevenueHero reduces the sales cycle, connects your high-intent website visitors to the right rep, and drives more pipelines for you. You need to spot your best leads instantly, not hours after qualifying every form-fill. You need one-click scheduling directly on the website, not multiple threads on email. You need to connect leads to the right reps without redirecting them again and again. With instant qualification, your best customers will never slip through the cracks. Save time on manually qualifying leads and assign the right reps to your most valuable prospects. Qualify leads in one second and drive booked meetings instantly. Automatically match leads to the right sales rep to shorten sales cycles. Ensure immediate connect and quicker sales conversations.

Starting Price: $35 per month

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amberSearch

Use amberSearch and reduce the frustration of your team. With amberSearch you increase the focus on value-added work and pull it away from constant internal searching and researching. Instead of wasting your time on internal research, amberSearch allows you to work more focused on your goals. Before you start the next project, quickly check if there is already information available on the topic you are working on. amberSearch enables you to do this. The world is becoming more and more asynchronous. With amberSearch you don’t have to wait for colleagues to give you the answers you need. amberSearch just gives them to you. More and more information is distributed in an increasingly decentralized manner. This makes accessing existing know-how unnecessarily complex. amberSearch provides a central point of contact from which the user can jump to the various systems. amberSearch quickly achieves a high level of acceptance and delivers the promised added value.

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Happitu

Launch your CX performance and insights into a new age. Happitu is a workforce and scripting platform that acts as your service team's personal coach, giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. With Happitu Vision, all of your customer calls are automatically recorded, analyzed, and scored against a variety of CX metrics. A comprehensive dashboard view immediately identifies opportunities for CX improvement and allows you to drill down to relevant moments in your customer interactions. Design your own metrics to monitor unique and changing customer interactions. Easily search for calls by sentiment and quickly identify where those key moments occur. Happitu guide supports you agents by guiding them through every interaction with custom workflows, responsive scripting, and dynamic help topics.

Starting Price: $25 per month

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AgentHub

Vistio

AgentHub’s live on-screen guidance puts the information agents need at their fingertips exactly when they need it, making it easy for any agent to confidently, quickly, and accurately resolve any customer inquiry. AgentHub’s next-best-action guidance removes guesswork and stress from handling calls and significantly reduces training times. It’s so simple, you’ll be able to turn anyone into a top agent in an instant. Sure, Vistio's AgentHub is a software solution, but our first step is to understand your processes and the challenges you’re facing so we can jointly determine your contact center's needs. Making those needs our priority, we draw on decades of contact center experience to configure Vistio to make a significant and immediate impact. The Vistio team makes onboarding easy, handling the entire implementation and maintenance of our solution. We implement AgentHub in a fraction of the time other technology solutions take.

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Serviceware Knowledge

SERVICEWARE

Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. Remote teams and and working from home aggravate the exchange and flow of information in person.

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imBee

imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.

Starting Price: $588 HKD/month

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AR Genie

AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter. Benefits: - Cost and Time Savings - Improved Efficiency and Productivity - Reduced Training Time - Safety and Risk Mitigation - Enhanced Customer Experience - Data Collection and Analysis

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MOJO-CX

Make sure you are never one of them by ensuring your compliance is watertight with customizable voice analysis triggers. Over 53% of UK consumers show at least one characteristic of vulnerability, so we’ve made it easier to spot them and notify the best person in your organization. A massive 91% of customers reported poorer CX from contact centers in the second half of 2021. Focus on the things that drive uplift faster and understand what agents need to say to drive more positive outcomes for customers. Set custom rules that allow you to immediately alert the appropriate person for every critical moment, based on any data points within the platform. Even the ones that you provide. Easily keep track of how well every conversation has gone based on the metrics that matter to you, giving you a clear view of agent performance across each interaction.

Starting Price: $7,171.51 per month

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AiPlex Bridge

AiPlex Software

A cutting-edge platform for managing customer experiences across multiple channels. Effectively connect, comprehend, interact, and foster enduring connections with clients across 25+ online platforms. AiPlex Bridge stands as India's exclusive ORM platform centered on digital engagement. Encompassing digital content management, social media monitoring, responsive handling, review oversight, analytics, and a centralized digital command hub, all within a unified solution

Starting Price: $365

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ControlHippo

Efficiently handle multiple WhatsApp accounts, and integrate with CRM for streamlined communication. Getting started with ControlHippo is a breeze. Simply scan the provided QR code and be up and running in just a minute. Our seamless setup process ensures quick access to all features– saving you time and effort. Centralize WhatsApp conversations to boost teamwork across sales, support, and marketing teams, enhancing customer experiences through seamless communication within a single window. With ControlHippo and Pipedrive integration, incoming WhatsApp inquiries can be automatically converted into Pipedrive leads. This streamlined process ensures that no potential customer falls through the cracks– optimizing your sales funnel.

Starting Price: $20 per user per month

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Enthu.ai

Enthu.AI

Drive revenue, enhance customer experience and improve operational efficiency through AI-generated insights across 100% customer conversations. Find opportunities to improve sales pitches, unearth compliance issues, enhance customer experience, and much more. Enthu.AI is 100% customizable to your specific use case, be it sales, service, or customer success. Easy data visualization that drives actionable insights across multiple business functions – unlocking revenue opportunities. Filter calls across dates, agents, moments, feedback, duration, call type; and much more. This helps you build and test calls against custom QA hypotheses. Review a 30-minute call in under 30 secs by automatically seeking audio to the duration where a dialogue is spoken. You don’t need to listen to a call end to end.

Starting Price: $59 per user per month

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Scheduler AI

Our AI assistant gets more meetings on the books and keeps them there, so teams spend less time scheduling, and more time delivering results. Convert more leads with less links. Whether you run inbound marketing campaigns or outbound email , Scheduler instantly routes and schedules clients at their moment of highest intent. Boost show rates with tracking, reminders, & rescheduling. Stop chasing your leads. Scheduler AI sends reminders, tracks 'accepts,' and instantly proposes new times or reschedules when meetings need to be adjusted. Fast-track meetings across teams & timezones. Ditch the back-and-forth. Scheduler proposes times on behalf of your entire team, places calendar holds, and coordinates with external attendees. Have your AI assistant turn interactions into meetings.

Starting Price: $25 per user per month

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Microcasting

Easily and quicky integrate eLearning into your existing marketing website, offer a free or paid membership site, sell your courses, offer certification programs, or even integrate it into your email programs. Easy-to-use course creator allows you to create interactive courses that engage your customers. Create an engaging learning experience for your customers with useful on-screen features. Provide your customers with guided learning experiences to increase their learning engagement. Our easy-to-use site builder tool allows you to customize a professionally designed website. Create eLearning portals for specific target groups to create a truly personalized learning experience for all of your users. Provide beautiful certificates, badges, and rewards upon successful completion of courses & programs. Connect learners to your core business via our smart messaging system that delivers ads, promotions, and CTA's.

Starting Price: $97 per month

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Ownchat

Ownchat is the one-stop WhatsApp business solution that offers rich capabilities including a Shared Team Inbox, the multi-agent support tool for WhatsApp.Build to enable your businesses to scale up on the Whatsapp Ownchat integrates WhatsApp Business APIs' expertise into a single no-code, a collaborative workplace designed to empower businesses. Through our Android/iOS app, agents can manage customer interactions while on the road and communicate with team members from any location. Features Shared Team Inbox : Interact effectively with team members WhatsApp Chatbot : Build no-code chatbots to help customers 24/7. WhatsApp Broadcast : Create marketing campaigns at scale WhatsApp Automation : Automate WhatsApp Chats to reach Customers. WhatsApp CRM : Customer Support at Scale on WhatsApp WhatsApp Notification Campaigns : Send messages to thousands of customers who have opted-in with a single click.

Starting Price: $53.00

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AIChatbot

Pelrio SRL

AIChatbot is an AI powered conversational chatbot builder for customer service. AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap. The AIChatbot can respond to customer inquiries in multiple languages and provides the convenience of embedding the chatbot widget directly onto your website And the best part ? AIChatbot handles up to 75% of common customer questions, freeing up your real agents to solve complex tickets. You will be able to automate drafting email support responses 10x faster. While human agents have an average response time of 2 minutes, AIChatbot answers questions in less than 5.5 seconds. AIChatbot can tell your customers about your business / products or services, capture leads, provide you insights on geolocation of your prospects, make recommendations and more. More importantly, it stays within your knowledge base and learns from customer interactions.

Starting Price: $19 per month

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T:MEBLOCKR

TIMEBLOCKR

T:MEBLOCKR is a complete automated appointment planning platform, where your customers can make appointments 24/7. Increase online conversions, save time and improve customer satisfaction. 100% safe and certified SaaS omnichannel appointment software. Automated planning and routing of appointments based on expertise and resource; e.g. person, (online) room, counter and location. Includes many integrations such as Outlook/Gsuite calendar synchronization, Video-meetings, Payment systems.

Starting Price: €9.95/month, min. 20 users

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Best Customer Service Software for Startups - Page 48

Compare the Top Customer Service Software for Startups as of November 2025 - Page 48

AddStars

Jimo

SendUsReviews

Stuffig

Calendbook.com

QReviews

Appsedia

Viff

AgreeTo

Tymely

Kaizan

EasyWeek

Bubbly

AirDroid Remote Support

RevenueHero

amberSearch

Happitu

AgentHub

Serviceware Knowledge

imBee

AR Genie

MOJO-CX

AiPlex Bridge

ControlHippo

Enthu.ai

Scheduler AI

Microcasting

Ownchat

AIChatbot

T:MEBLOCKR

Best Customer Service Software for Startups - Page 48

Compare the Top Customer Service Software for Startups as of November 2025 - Page 48

AddStars

Jimo

SendUsReviews

Stuffig

Calendbook.com

QReviews

Appsedia

Viff

AgreeTo

Tymely

Kaizan

EasyWeek

Bubbly

AirDroid Remote Support

RevenueHero

amberSearch

Happitu

AgentHub

Serviceware Knowledge

imBee

AR Genie

MOJO-CX

AiPlex Bridge

ControlHippo

Enthu.ai

Scheduler AI

Microcasting

Ownchat

AIChatbot

T:MEBLOCKR

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