Page 17 | Best Customer Service Software for Startups of 2025

Juvo Leads

Collect up to 45% More Leads From Your Website. Join 5,000+ happy businesses worldwide using Juvo Leads to grow their business using their existing website and traffic. Our capabilities solve lead generation problems. Human chat agents convert your website visitors into qualified leads based on customized qualification rules. Track and (optionally record) all phone calls. Know where your website visitors came from before they called. Let visitors text your business, our chat agents will answer every sms and convert their text questions into qualified leads. Track and enhance your existing forms so your forms call you with FastDial. Easily add to your agencies existing offering with high upsell potential. Provide a easy-to-use lead dashboard so everyone can view every lead in one place.

Starting Price: $30.00/month

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MSP360 Connect

MSP360

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location. The main features: ▸ Fast and stable connection ▸ Advanced security ▸ Multi-monitor support ▸ File transfer ▸ Session recording ▸ Text and voice chat ▸ Multi-user sessions

Starting Price: $89.99 per year

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Localyser

Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insight

Starting Price: $49 per location per month

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IntelliTicks

IntelliTicks Technologies

IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.

Starting Price: $25.00/month

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TimeSchedule

BM Tec

Streamline your entire appointments process to have more time to do what you do best! Allow your clients to schedule appointments online at their own convenience. Take payments for the services online and let the system to deal with reminders of the upcoming appointments, attendance confirmations, and follow-ups automatically. Automatic reminders with requests to confirm attendance will reduce the number of missed appointments and increase your revenue. Email notifications will keep staff and clients in the loop whenever appointments are booked, cancelled, or rescheduled. The dashboard, alerts, and reminders will help you to be organized and in control of your business. Automatically generated branded emails and text messages will improve the professional look of your business. Fast and Secure Online Scheduling and Booking System.

Starting Price: $5.00/month/user

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Textline

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Starting Price: $59.97 per month

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Hello Reviews

Want an easy (and smart) way to get loads of positive reviews? With Hello Reviews, you can take your reputation to the next level and increase your bottom line. Are you an agency wanting to help clients by offering a proven way to increase their reputation? Hello Reviews has an agency/partner program! Start generating a healthy profit and scale your agency. If you are an enterprise or aren’t sure where you fit, contact us and we will help orient you. It’s helped countless businesses in Australia across 100’s of industries generate millions of reviews not only on Google but other review sites including Facebook, Yelp and more. With our savvy consumers, it can be intimidating to think they already have formed an opinion of our business before they make an online purchase or even step foot in our door.

Starting Price: $29 per month

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Spiraldesk

Spiraldesk Holdings

Spiraldesk is a web-based multi-brand helpdesk, that manages customer service and communication for companies which operates with multiple entities, profit centers, locations, products or brands. Companies run multiple non-connecting business units with the same top management. Spiraldesk acts as a single platform to monitor the customer service process in each entity, even if they have a separate process for each of them. A business unit could be using a certain set of applications like a CRM, to ease their process. Classify your tickets based on brands, products, companies, locations or clients and see it in one place. Create custom filters and access them easily from our web interface and the mobile app. Tag your tickets based on subject, contents, customer, etc and access them in a click.

Starting Price: $10 per user per month

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Verascape

Reduce the burden on live agents AND lower contact center costs. Conversational AI virtual agents supplement live agent support and improve the customer experience. Virtual agents take care of repetitive and mundane transactions, so your live agents are available for high value, trust-based interactions. No upfront costs. No setup fee. You only pay for successful transactions. Rapidly derive customer intent with easy-to-use, intelligent, natural language customer interactions. Speak in one voice across all customer communication channels, both voice and digital. Verascape’s intelligent virtual agents rapidly derive customer intent through the power of machine learning and advanced AI analytics. Since Verascape integrates with every IVR, contact center platform, and data repository, our cloud-based Self-Service as a Service solutions seamlessly integrate with your existing technical environment.

Starting Price: $0.40

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Doctible

Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze. Doctible is a 5-time winner of the San Diego Union Tribune Great Workplace Award and recipient of Capterra's Best of in Patient Engagement and Appointment Reminders categories.

Starting Price: $199

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SPBAS

SPBAS Business Automation Software

Automate Your Business: SPBAS is a Complete Solution: for billing & invoicing, customer management, helpdesk, knowledge base, web hosting & domains, software licensing, digital goods delivery and e-mail marketing.

Starting Price: $199

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Xeno

Xeno is a messaging app designed to help you attract, convert, and keep customers through the power of live response. Reconnect your team members and your customers through Xeno. Whatever the language. Whatever the channel. It all comes down to attracting new leads, turning your leads into customers, keeping your customers satisfied, and holding your feedback loop tight—and to be able to achieve all this without any fuss or troubleshooting.

Starting Price: $77 per month

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MeetFox

MeetFox is an all-in productivity tool that lets you schedule meetings, host conference calls, and collect instant payments. Craft your own professional booking page, complete with your brand logo and colors. Sync multiple calendars to automatically determine availability. Share a simple link to connect your meeting participants to a browser-based video call. You can also process card payments with Stripe and charge for your bookings. Embed a booking form into your website with a single line of code or include a link to your booking page in your email signature or social media pages, including Facebook, Linkedin, Twitter, and Instagram.

Starting Price: free

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AreTheyHappy

AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial

Starting Price: €49/location/month

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BizRatings

BizRatings.com

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. The BizRatings edge: 1. Improve your SEO: By amplifying your positive customer feedback through converted CSAT surveys, SEO rankings increase via Google (or whatever search engine you prefer) and your company's listing on the BizRatings company index. As a result, find and maintain the top spot in online searches and drive sales. 2. Stay on top of your NPS: Know what's happening with your NPS every day to stay one step ahead of the competition. Knowing the pulse of your NPS, you can evolve by making small adjustments as needed. It's how you can maintain the lead and win the NPS race

Starting Price: $0 per month

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Userlist

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Starting Price: $99 per month

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Hubtiger

Managing a repair or rental business shouldn’t be a constant admin struggle. Back-and-forth calls, outdated tracking methods, and scheduling inefficiencies waste time and frustrate customers. Hubtiger streamlines operations with automated messaging, eliminating phone tags, a centralised calendar for seamless repair/ rental tracking and flexible online booking to maximise revenue. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed, enhancing your efficiency, minimising errors, and helping you maximise your revenue potential.

Starting Price: $39 per month

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GuestRevu

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

Starting Price: 30$/month/property

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LINK Mobility

LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.

Starting Price: 299

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Endorsal

No more fishing for compliments Customer testimonials, automated. Set up in 10 minutes. Collecting high-quality testimonials is important to every business. But it's always been a long, painful game of back-and-forth. Endorsal streamlines the whole process by fully automating it, saving your business time and money. Increase conversions, build customer loyalty and strengthen your brand. Choose the information you’d like to collect from your customers, customize the form to match your brand and you’re done! Send automated review requests to your customers via email & SMS. Choose from one of our clean, responsive templates and customize to your branding or create your own using our REST API. Embed testimonials wherever you like in minutes with no coding knowledge required. Customers can easily publish their comments to review platforms including Google My Business, Facebook Pages and Yelp.

Starting Price: $39 per month

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Inserve

Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.

Starting Price: €39 per user per month

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Stonly

Guide your customers like you know them, personally. Build interactive guides to lead your customers to activation, issue resolution, and success on their terms. Stonly makes it easy to create, share, and discover knowledge to give your team the resources and answers they need to succeed. Stonly helps you deliver instant, personalized support, where and when it’s needed. Stonly offers a comprehensive suite of onboarding and adoption tools that combine rich user data with users' own real-time actions to guide them on personal paths to success. Interactive guides adapt to every customer, giving them a more effective and enjoyable experience. Our universal widget puts personal guidance in your customers' hands every time they need it, wherever they are. Embed Stonly right into the customer support, data, and knowledge tools you already use.

Starting Price: $49 per month

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Testimonial

Testimonial.to

Collecting video testimonials is hard, we get it! So we built Testimonial. In minutes, you can collect video testimonials from your customers with no need for a developer or website hosting. Create a unique link for your business. Share the link easily via email, social media, or even SMS. Customers can leave text testimonials if they prefer, and you won't pay a penny for those. Your customers can record their video testimonials on any device, with no login required! Drive more sales on your website by embedding the Wall of Love in under 2 minutes. No coding knowledge required! For each of your businesses, it will have a dedicated space page with a unique link. Your customers can directly go there to record a video. It's a page to show all your selected testimonials. You can even add the whole wall to your own site with an iframe embed code. You will have a dashboard page to manage all your spaces. You can add/update/remove the space as you want.

Starting Price: $20 per month

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Cloutly

Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.com

Starting Price: $29 per user per month

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Rocketlane

Running high-touch customer onboarding and software implementation projects? Rocketlane is a purpose-built software that helps you hit your project milestones on time, shorten your time to value & deliver a 5-star experience. Rocketlane brings project management, document collaboration, and communication together with a one-of-its-kind unified workspace that improves visibility, keeps customers accountable, brings consistency in your methodology, and elevates the customer experience. Rocketlane was rated #1 on Product Hunt and current work with Unicorns like Chargebee and many other fast-growing SaaS companies globally like Leadsquared, Joveo, Netcore, etc. Start your free trial today.

Starting Price: $19/month/user

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TrueReview

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Starting Price: $23 per month

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DeskXpand

DeskXpand is a full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. DeskXpand is everything you need to have effective communication between you and your customers. At DeskXpand, we strive to provide cost-effective, functional software solutions and, above all, useful with great user experience. Our goal is to continue to enhance our design and overall product performance. We aspire to provide an innovative tool that evolves in response to our customers’ requirements. DeskXpand also assists in the collection and analysis of customer data and analytics to get useful insights and assess methods for designing better customer experiences. Based on prior customer behaviors, analytics may help you anticipate the behavior of potential clients. DeskXpand helpdesk software statistics give you a comprehensive picture of your support performance.

Starting Price: $14 per user per month

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imeetify

imeetify.com

iMeetify is a powerful scheduling tool designed to streamline the process of arranging meetings and appointments. It offers users the ability to sync their calendars, whether personal or professional, and facilitates easy scheduling by suggesting optimal meeting times based on participants' availability. iMeetify also provides features like automated reminders, integration with popular calendar apps, and the option to customize meeting preferences, making it a versatile tool for managing schedules efficiently.

Starting Price: $3.00 per user per month

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goodreviews.io

goodreviews

All reviews collected integrate directly with Google – the worlds leading review platform. A recent study found that 17% of all clicks go to position one in Google’s local listings. From those who click 53% will then visit that business within 48 hours. That’s crazy. Over half of the people searching for businesses are ready to become a customer. Reviews are one of the most important SEO ranking factors for local business. If you serve a local area, either independently or as a large chain, then it’s imperative you collect reviews to outperform your competition. Unlike any other platform we ask returning guests to leave a review whilst they’re on your website. We return to brands we love. That’s why your website is the perfect place to collect more 5-star reviews. Goodreviews pulls in all your business locations and allows customers to leave a review with the location they had their experience.

Starting Price: $49.99 per month

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HelpCenter

HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time. Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide! Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.

Starting Price: $7.99 per month

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Best Customer Service Software for Startups - Page 17

Compare the Top Customer Service Software for Startups as of November 2025 - Page 17

Juvo Leads

MSP360 Connect

Localyser

IntelliTicks

TimeSchedule

Textline

Hello Reviews

Spiraldesk

Verascape

Doctible

SPBAS

Xeno

MeetFox

AreTheyHappy

BizRatings

Userlist

Hubtiger

GuestRevu

LINK Mobility

Endorsal

Inserve

Stonly

Testimonial

Cloutly

Rocketlane

TrueReview

DeskXpand

imeetify

goodreviews.io

HelpCenter

Best Customer Service Software for Startups - Page 17

Compare the Top Customer Service Software for Startups as of November 2025 - Page 17

Juvo Leads

MSP360 Connect

Localyser

IntelliTicks

TimeSchedule

Textline

Hello Reviews

Spiraldesk

Verascape

Doctible

SPBAS

Xeno

MeetFox

AreTheyHappy

BizRatings

Userlist

Hubtiger

GuestRevu

LINK Mobility

Endorsal

Inserve

Stonly

Testimonial

Cloutly

Rocketlane

TrueReview

DeskXpand

imeetify

goodreviews.io

HelpCenter

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