Page 32 | Best Customer Service Software for Startups of 2025

Algomo

Automate and optimize your customer support with a ChatGPT-powered bot, in less than 4 minutes. Your bot will resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance. You provide the best online shopping experiences around. Now, upgrade customer convenience and make sure that no cart goes abandoned. Guide customers through complex workflows like returns and refunds, delivery detail changes, or order tracking with ease. Our technology empowers customers to self-serve, freeing up support agents to focus on more complex cases. Our AI technology can quickly resolve simple cases such as shipping and order status, product stock, and warranties, providing customers with the information they need in real time.

Starting Price: $9 per month

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Loop Subscriptions

Loop is a Shopify subscriptions app that helps DTC brands to increase AOV & reduce cancellations with help of gamified rewards system & fully customizable subscriber portal. At Loop we want to un-complicate subscriptions for Shopify DTC brands across the world. We want to help DTC community offer world-class experience to their subscribers. So Loop is not just another subscriptions app. We want to become your subscription growth partners.

Starting Price: $99 per month

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Glances

Searching for information across web apps wastes time and drains your productivity daily. We built Glances to securely connect all of your apps and provide a simplified view of the data you need in real-time – no coding necessary. Glances works on any webpage you visit and within any app you use, so you and your team can accomplish more every day. Loading applications, clicking around, and switching tabs to view relevant details on your contacts is a time-consuming struggle. Working right in your browser, Glances can save 30 to 60 seconds on each task by empowering you with a single place to see your customer data, pulled in real-time from all of your favorite apps and platforms. Kicking off your workday can feel chaotic from juggling team messages, email inboxes, and project management tools just to find your focus.

Starting Price: $14 per user per month

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Fera

Add, import, manage and moderate your customer reviews, photos & videos with ease. Sync reviews from Facebook, Google and other sources to show on your site in tandem with your own reviews. Approve or decline content submitted by your customers before it shows on your site. Show your store really cares by responding to your reviews (both positive and negative). Touch up content like typos and grammar to maintain your brand's credibility. Let customers to submit photos and videos with their reviews to increase social proof. Fera provides 3rd party verification for real buyers to increase customer trust in your reviews. Create a stronger, better end-user experience with Fera’s comprehensive documentation and code examples. Get the protection you need for your site and keep your customer’s information.

Starting Price: $7 per month

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Marqii

Create unforgettable customer experiences from the first search to the latest visit with our one-stop digital operations platform built for hospitality operators. Marqii integrates with industry-leading POS and online ordering systems. Connect Marqii to your source of truth, and each of your locations’ menus will update automatically on Google, Yelp, Facebook, Apple Maps, and more when you make a change in your POS. Use our handy dandy calculator to see how much time you and your team can save with Marqii. If it feels like you can never quite keep up with your online reviews, let us take over. We’ll use the power of AI and human intelligence to create personalized and on-brand responses to your reviews on Google, Yelp, and Facebook. Make your updates in the Marqii dashboard. Everything will be consistent, everywhere your guests are searching. Marqii organizes and automates SEO-critical tasks for you from one simple, easy-to-use dashboard, helping your business rise to the top.

Starting Price: $74.99 per month

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ITmanager.net

ITmanager.net is the best all-in-one enterprise server and network administration service. Monitor and manage all your critical IT servers from anywhere. Supported on all desktops, devices and Apple Watch. The ITmanager.net service allows you to manage your Windows Exchange servers from any mobile or desktop device. Among many other features, you can create, disable and remove mailboxes and distribution groups, and add or remove email addresses from mailboxes and distribution groups. You can also view mailbox sizes and change user mailbox, as well as send, receive and warning quotas. You are also able to enable or disable both out-of-office auto-reply and message forwarding and you can view message queues, and remove messages with NDR’s.

Starting Price: $5 per month

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Leadmonk

Convert leads into meetings by qualifying, routing, and scheduling in real-time from anywhere — be it your web form, cold calls, campaigns, and more. Build a qualification track and let prospects self-qualify to capture all the insights you need without hurting conversion. Instantly route leads based on complex conditions and display a calendar on your website for prospects to book meetings. Make it easy for your customers to schedule meetings on demand without the back and forth. Our forms are customizable, can be embedded on your website, and have personalized follow-up questions to help you collect richer first-party data. Automatically qualify and route leads from your web form and schedule meetings with them.

Starting Price: $12 per user per month

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Gaspar AI

Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.

Starting Price: $4 per user per month

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ClearFeed

ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment. 1. Transform Slack channels into a central hub for request management. 2. Facilitate quick responses by converting customer inquiries into actionable tickets. 3. Scale support for numerous clients using automated answers from knowledge bases. 4. Simplify internal employee support with conversational ticketing in Slack. 5. Enable Support and Customer Success teams to work effectively within Slack. 6. Achieve faster response times and improved accountability. 7. Monitor and manage customer requests from a single Slack channel. 8. Keep your team aligned across all platforms and tools. 9. Enhance productivity with AI-driven responses and organized knowledge resources. 10. Integrate seamlessly with existing tools for efficient two-way communication.

Starting Price: $24 per month

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Real Review Response

Reviews and responses have a major impact on your business and are a major decision point for your customers. Real Review Response can help you get more reviews and make sure all reviews are responded to with great customer service, re-marketing, and SEO. An online reputation management platform that cultivates trust, establishes credibility and drives growth through genuine customer connections, automation, and connecting with top-tier writers and creatives. Easily input emails into the platform, or in most cases, we can connect to your current system to send emails to your customers. Then our amazing writers respond to every review with great customer service, re-marketing other products/services, and SEO. Our platform connects via API to top review platforms and pulls those into R3. Once there, our vetted & trained writers, cultivate responses that show empathy, utilize keywords for SEO, and look for opportunities to re-market other services.

Starting Price: $4.99 per month

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Warmly

Cut costs and deliver more conversations to your active sellers. Al fueled orchestration of buyer intent delivered automatically. Start seeing ROI in minutes. Buy once through Warmly and gain access to the best-in-class enrichment and intent data to power your automation. Combine intent with action to capture buyer interest in the moment, before your competitors do. Reveal, enrich, and qualify accounts researching you on your site and personalize engagement with them in real-time across email, LinkedIn, and live chat. Augment your sales team with generative Al assistants who connect on your behalf at optimal moments in the buyer's journey. Work every target account that visits your site in multi-threaded conversations with decision-makers without needing to add headcount. Consolidate all the tools, workflows, and actions needed to instantly capture the interest of decision-makers. Harnesses the power of your existing tools to automatically identify and convert high-intent visitors.

Starting Price: $850 per month

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Ariglad

Ariglad is designed to empower businesses with the tools needed to provide exceptional customer service, streamline support operations, and gain valuable insights into customer interactions. Smart features powered by AI, provide insights into your customers' questions, suggest new content to bridge gaps, and nudge you to keep your existing articles up-to-date. Get all your support requests organized, prioritized, and under control in a single, easy-to-use help desk software. Ariglad's omnichannel help desk has you covered. Ariglad gives you access to 1,000+ integrations that are ready to plug and play. Our integrations ensure the client experience doesn't change, and that your day-to-day becomes easier. Ariglad enables you to take care of your clients directly from there. Better yet, manage support queries directly from your email inbox.

Starting Price: $59 per user, per month

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SweetHawk

Thousands of organizations trust SweetHawk, the #1 Zendesk app partner, to unlock even more value from their Zendesk investment. SweetHawk's best-in-class, simple yet powerful Zendesk apps can be used to build workflow & automation processes to extend the functionality of Zendesk and enable many use cases that might not otherwise be possible. Since 2015, SweetHawk has been a leading force in the Zendesk marketplace, developing over 15 top-tier workflow apps. Exclusively dedicated to Zendesk, our laser focus has translated to thousands of 5-star reviews and empowered hundreds of thousands of agents. Our tasks app lets you automate task lists and workflows for project management, change management, HR processes, and more. Say goodbye to confusing and manual tasks workflows and welcome increased productivity. You can easily create flexible, enforceable, and auditable approvals for any Zendesk workflow. From sales to support, you can now ensure that all approvals are processed.

Starting Price: $10 per month

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Zeeg

Zeeg is an advanced, feature-rich and beautiful scheduling solution for individuals as well as teams and businesses. - Create rich landing pages for yourself and your teams and use your zeeg.me link as a link-in-bio or a digital business card. Your Zeeg accommodates customizable widgets such as images, videos, GIFs, text, smart links and more. - Sophisticated meeting scheduling: -- One-on-One: interviews, mentoring, coaching, consultations, etc. -- Group: workshops, training sessions, virtual events, etc. with many attendees -- Collective: panel job interviews, sales and support calls, etc. -- Round-robin: distributing support calls or incoming sales leads, etc. -- Flexi: complex job interviews, sales calls, customer meetings with “AND” and “OR” logics between individuals, teams and groups - Advanced scheduling features: Workflows, customized meeting notifications, payments integration, video conferencing integration, analytics and more.

Starting Price: $5/user/month

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AppointmentReminders.com

Send call, text, or email reminders to your patients or customers using our automated appointment reminder system. Our small business package gives you all the functionality you need to send automated appointment reminders to your customers. Complete customization of your text message content, including custom text such as room numbers, amounts due, and location names. Roll failed text messages to calls automatically and get unlimited templates. Send call reminders from your verified office caller ID, and build your phone call reminders from an in-house library of over 150 per-recorded voice files. Record voice files over the phone for no additional charge. Add logo, branding colors, company name, number, and other custom fields. Allow customers to confirm by pressing buttons in the email. Emails are readable in most email programs & configured to avoid spam filters and allow customers to easily unsubscribe.

Starting Price: $9.95 per month

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Reva

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.

Starting Price: $39 per month

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Yandex SpeechSense

Yandex

A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.

Starting Price: $0.00008 per unit

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AppointmentCore

Convert more prospects, book more meetings, and generate more revenue. Reduce time to close, shorten your sales cycle, and gain valuable hours back for your team. Eliminate manual tasks, automate follow-ups, decrease no-shows, all while working seamlessly with your existing CRM. Eliminate manual tasks, automate follow-ups, decrease no-shows, all while working seamlessly with your existing CRM. Distribute meetings to the right rep every time, regardless of your organization’s complexity. AppointmentCore automatically records meetings, appointment changes, or disposition data, and more, right into Salesforce or your CRM of choice. Ensure that your best inbound leads turn into sales meetings with automations and scheduling tools that integrate with any web form. Smart routing tools and custom CRM rules allow you to automatically route leads to the best-fit reps and coordinate across calendars.

Starting Price: $8 per user per month

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Channel Talk

Channel

Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner. Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to. Our advanced AI and automation tools increase efficiency and enhance customer service to help your business grow at scale. AI-driven smart tag and title recommendations along with enhanced conversation summaries.

Starting Price: $27 per month

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Askly

Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.

Starting Price: €49 per month

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Senja

Collect twice as many video and text testimonials. Wake up to an inbox full of new testimonial alerts. Share them everywhere in seconds. Get more visits, convert more, and close more deals. Senja makes it easy. Create high-converting testimonial collection forms you can share anywhere. Invite your customers. Offer rewards. Send thank yous. With Senja you'll collect twice as many testimonials. All your testimonials in one place. Import your existing testimonials from anywhere on the web. No more chaos. One single place to manage every single testimonial, whether you you have 1 product or 100. Plus, invite your whole team to add, edit and share them.

Starting Price: $0/month

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NewOaks AI

Engage leads and conversational appointments for your website, text SMS by custom ChatGPT and Claude. NewOaks is now fine-tuned to facilitate conversational appointment bookings through both website chat widgets and SMS. This dual-platform capability ensures that clients receive consistent, high-quality service, whether they opt for web-based chat or SMS communication. NewOaks AI serves as an AI agent that not only offers zero-cost SMS chat and booking services but also automates client engagement tailored to your specific data. Additionally, it features proactive follow-up actions after a certain period to ensure closure with each client interaction. Elevate your customer engagement and lead conversion with NewOaks AI's live chat. This feature empowers you to connect with prospective customers in real time, ensuring no opportunity is missed. Whether you're on the move or your customers are, our 24/7 availability means you can communicate anytime, anywhere.

Starting Price: $19 per month

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AlphaBot

With AlphaBot, customers feel like they're chatting with you. No more annoying bots and dead-end conversations. Whenever it meets a new challenge, it turns to you for guidance. It learns and adapts, ensuring future queries are handled with greater expertise. It's tireless support that keeps getting better. Handle thousands of customer requests simultaneously, accurately, and tirelessly. No complex manual updates are required. Update AlphaBot through easy conversations to maintain accuracy. Ready from the get-go, AlphaBot is equipped with a chat link to instantly start answering questions. Simply begin by feeding it knowledge about your business to tailor its assistance. If AlphaBot encounters an unknown query, it promptly asks you for the answer, ensuring relevant and accurate support without unnecessary confusion. When you answer AlphaBot's queries, your language style doesn't impact its responses. The bot crafts its replies properly, ensuring communication remains professional.

Starting Price: $49.95 per month

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Siro

Put an AI sales coach‍ in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.

Starting Price: Free

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Timworks

Timworks is the only client support and communication app for businesses that make customer support effortless and has secure audit trails and unlimited client seats. Timworks seamlessly integrates with all of your favorite tools, so you can work faster and more efficiently. Send invoices from the chat straight to Dext or HubDoc in a snap. Sleep easy knowing your client's data is safe and secure with Timworks. Our platform is GDPR compliant, so you can be sure that you're always audit trail ready and keeping your clients' information protected. Ditch the email threads, with real-time communication you not only show your clients you care but solve queries in seconds. Simply add your colleague to the relevant clients and enjoy some well-deserved time off. Your clients are also in the good hands of our assistant, which is powered by ChatGPT and ready to answer queries and questions, saving you hours every week.

Starting Price: $63.84 per month

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Paddle CRM

Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.

Starting Price: $197 per month

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Skej

Skej coordinates with your contacts to find the perfect time to meet. Get your time back, and let Skej handle the endless back-and-forth. Skej works with your favorite calendar and email client right out of the box. Skej offers times based on your calendar and preferences. Whether a 1:1 or team meeting, Skej finds a time that works for everyone. Let Skej know what to change, and Skej takes care of the rest. When someone sends you a Calendly, Skej will scan the link for slots with mutual availability. When someone adds their EA, Skej understands who they represent. You have an assistant now too, who just so happens to be an AI. Skej has your coworkers' calendars, making scheduling a breeze. No more visual scanning to find an overlap and endless negotiations. When scheduling between Skej users, Skej automatically books mutual time. Autobook is perfect for close contacts and coworkers that you meet often.

Starting Price: $25 per month

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Reviewgrower

We are your one-stop solution for enhancing your online presence. Our platform empowers businesses and individuals to monitor, collect, analyze, and respond to online reviews across a multitude of platforms, including review sites and social media. But we’re more than just a review management tool. At Reviewgrower, we help you effortlessly gather positive reviews, convert prospects into buyers, improve your Google ranking, and outperform your competition, all while boosting your revenue.

Starting Price: $37 per month

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Upollo

Harness product, behavior, CRM signals, and more for smarter sales, customer success, and marketing that grows pipelines and accelerates NDR growth. For our users, they're adding massive revenue gains. We learn from and analyze billions of data points from businesses and users in nearly every country. Our platform is designed to empower teams to expand their user base, retain more customers, and convert more signups. Be alerted when there is intent to expand. Know where the opportunities are with opportunity size by department, job title, or engagement level. Convert high-propensity customers early, helping struggling customers to succeed. Understand why people are converting and what specific factors make them less likely to. Upollo analyzes your data in real time, delivering actionable insights within minutes. Leverage our insights to empower your teams and grow your NDR, ARR, LTV, etc.

Starting Price: $799 per month

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Engage

Send personalized messages, create automated message workflows, and support customers via email, SMS, push notifications, website banners, live chat, and more. Connect user data with services like PostHog, Twilio Segment, Make, RudderStack, Stripe, and more. Use our APIs and SDKs to track attributes and events wherever your customers are. Get a detailed overview of user attributes and see their journey through your application. Create dynamic segments based on their attributes, events they performed or did not perform campaigns, and more. Put your engagement on autopilot. Trigger dynamic workflows to send targeted customer engagement for onboarding, activation, and retention. Automatically group your customers based on their attributes, events, and actions using an intuitive segment. Send targeted campaigns to your Segments or use them to trigger dynamic workflows and campaigns across email, SMS, and push notifications.

Starting Price: $50 per month

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Best Customer Service Software for Startups - Page 32

Compare the Top Customer Service Software for Startups as of November 2025 - Page 32

Algomo

Loop Subscriptions

Glances

Fera

Marqii

ITmanager.net

Leadmonk

Gaspar AI

ClearFeed

Real Review Response

Warmly

Ariglad

SweetHawk

Zeeg

AppointmentReminders.com

Reva

Yandex SpeechSense

AppointmentCore

Channel Talk

Askly

Senja

NewOaks AI

AlphaBot

Siro

Timworks

Paddle CRM

Skej

Reviewgrower

Upollo

Engage

Best Customer Service Software for Startups - Page 32

Compare the Top Customer Service Software for Startups as of November 2025 - Page 32

Algomo

Loop Subscriptions

Glances

Fera

Marqii

ITmanager.net

Leadmonk

Gaspar AI

ClearFeed

Real Review Response

Warmly

Ariglad

SweetHawk

Zeeg

AppointmentReminders.com

Reva

Yandex SpeechSense

AppointmentCore

Channel Talk

Askly

Senja

NewOaks AI

AlphaBot

Siro

Timworks

Paddle CRM

Skej

Reviewgrower

Upollo

Engage

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