Best Customer Service Software for Startups - Page 35
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Compare the Top Customer Service Software for Startups as of November 2025 - Page 35
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1
Northpass
Northpass
Northpass, formerly Schoolkeep, is a cloud-based learning management system (LMS) dedicated to creating the most seamless online learning experience. Built for modern teams, Northpass enables businesses to provide training across every channel--from their workforce, customers and partners. The platform features a sleek interface optimized for the learner and comes with a suite of tools for creating online courses, delivering engaging content, monitoring learner's progress, and more.Starting Price: $200.00/month -
2
ManageEngine SupportCenter Plus
ManageEngine
ManageEngine SupportCenter Plus helps enterprises offer world-class customer support. A web-based customer support software, SupportCenter Plus offers tools that helps organizations maange customer tickets, store and organize customer account and contact information, and more, to deliver an exceptional customer experience. With multi-channel support, self-service portal, multi-language support, and third-party integration capabilities, SupportCenter Plus is one of the most advanced and feature-rich customer support platforms on the market.Starting Price: $2500.00/one-time/user -
3
ChatBlazer
Pendulab
ChatBlazer is a powerful chat software that includes an easy interface for both end users, moderators, administrators, and hosts. Simple and easy-to-use, ChatBlazer features member linkage to existing databases, sign-on, supports chat interoperability between desktops and mobile devices, and more. ChatBlazer can cater all of their customers' unique chat software requirements and demands due to its software technology being proprietary.Starting Price: $40.00/month/user -
4
Visibook
Visibook
Visibook is a premier appointment scheduling software solution specifically designed for busy, small business service providers. Simple yet powerful, this client appointment scheduler and business calendar provides the easiest way to help users manage their schedules, book customers, and send appointment reminders. Key features include recurring appointments, payment processing, client scheduling, client messaging and notes, appointment management, customer tracking, instructor scheduling, and more. -
5
CustomerWise
TechExcel
If you're looking for a better way to manage customer relationships, turn to Customerwise. A comprehensive customer support and business process management solution from TechExcel, CustomerWise is designed to meet the unique customer service requirements of B2B technology companies. The platform integrates a wide array of features in a single solution, including support and service ticket management, customer self-service, license and contract management, and a product knowledgebase. -
6
Knovio
KnowledgeVision Systems
It's the ideal platform for organizing, sharing, and tracking video knowledge, from onboarding and training to all manner of communications -- to employees, customers, partners, and investors. Now learning & development, HR, and customer education teams can energize all their on-boarding, recurring professional education courses, or certify compliance training easily. Sync slides to video, narrate presentations, embed quizzes and organize it all in branded showcases. Add an engaging, interactive twist to your next live town hall, annual company meeting or partner conference. Transform live video into an interactive multimedia experience with real-time synchronized slides with video, NeverLate™ navigation, flexible zoom control, and rapid conversion to an on-demand library in seconds. Add paywall services to your content, and it will keep generating payback for you.Starting Price: $24 per user per month -
7
babelforce
babelforce
Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows. -
8
HeyMojo
HeyMojo
Install on your website, social media pages, WhatsApp, inside your existing mobile application, emails, landing pages.. choices galore! A Chatbot is the demand of the digital world. It enhances customer interaction and provides them with the best in domain support. Heymojo helped individual businesses, medium enterprises, and marketing agencies in increasing their qualified leads on the three most visited channels - Website, Facebook, and Google. Our customers increased their leads by 2x in 2 months by leveraging the power of automated conversations. To propagate the benefit and use of AI-powered chatbots while assisting our clients build an Intelligent concierge for their business online. Arm your bots with numerous integrations with Zapier and link them to your bots on our dashboard. Multiple tools including the Facebook Comments tool, and Facebook Ads JSON.Starting Price: $29 per month -
9
Pozative
Adit
Online reputation is everything. Pozative gives you the power to generate positive reviews online faster so you can grow your practice and rank higher on search engines. We filter out the unhappy patients so their negative reviews are sent directly to your email where you can follow up privately, not posted online! It's all about getting the best reviews on websites people actually care about. Easily sync your Facebook, Google, Yellow Pages, Healthgrades, Vitals, Angie's List, or RateMD accounts, and get patients to validate your practice online. Let's face it, everyone has their phone in their hand. With the ease of a quick text message, you're going to get multiple reviews with a push of a button. Made convenient for the most impatient; sit back, relax, and let the review requests do the work. Besides, who calls these days anyway?Starting Price: $90.00/month/user -
10
re:spondelligent
respondelligent
Review management solution that allows monitoring online reviews from 50+ reviews sites, analyzing feedback with the most advanced semantic analysis, and gaining valuable customer insights. Keep track easily of your online popularity with the re:Score algorithm. Respond directly to reviews from the app or use the unique Response Assistant. We provide professional, individual, customized responses written on your behalf in the language of the review ready to publish with one click only.Starting Price: $39.00/month -
11
Remo
Pilixo
With the rise of the mobile workforce, IT departments are faced with the challenge of providing remote support for employees spanning across multiple. , Remote Access keeps teams connected. You can easily deploy software upgrades, diagnose and resolve IT issues, and collaborate with colleagues. Prevents users from accidentally clicking on a malicious link stopping malware in its tracks irrespective of the vector – email, Skype, attachments, or websites. Stop data theft with real time alerts based on defined keywords, file actions, special formats such as SSN or credit card number, and unauthorized privilege change. Full video recording and keyword searching of each device in case you need to review and analyze. Employee Monitoring prevents users from clicking on malicious links helping you to stop malware in its tracks, irrespective of the platform (email, Skype, attachments, websites, Slack, etc.).Starting Price: $475.00/year/user -
12
Venyoo
Venyoo
Even when you are not online, Venyoo will talk on its own with site visitors. There are no restrictions in functions and the number of operators in the chat. Pay only for effective chat conversations. If a visitor to your site immediately wants to close the page, Venyoo will stop them and tell them about your company. In the Venyoo chat, you can not only chat, but also receive calls (callback) from site visitors. The widget is easily customized for your task, welcomes the client, offers him your goods and services. The client describes what he needs, asks questions, Venyoo fixes the task and transfers it to you.Starting Price: $49.00/month -
13
UserEcho
UserEcho
Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.Starting Price: $15 per month -
14
ConfidentCustomer
Confident Customer
Complete reviews solution for your eCommerce store to turn it into powerful strategy to scale your eCommerce. Turn your reviews into powerful gamification and retargeting strategy that works! Our platform automates the process of getting reviews and turns them into powerful gamification and dynamic retargeting in Facebook Ads and Google Adwords. After implementing ConfidentCustomer to your business you can receive video reviews from your satisfied customers and let new potential clients see the high-quality level of service you provide. Google search results with our rating widget. You can automatically share reviews from customers on social media as it will help your company’s page appear in the search results on Facebook, Twitter, and LinkedIn. Send invites via email/sms to review your products or services. Record reviews from customers and automatically show or play it on your website. Rating will be displayed in search results with a Google-approved widget.Starting Price: $29 per month -
15
inConcert Contact Center
inConcert
Improve your customer’s experience and optimize your company’s time and resources with the most comprehensive all-in-one contact center solution on the market. Manage all interaction with your clients: phone, email, WhatsApp, Messenger, web chat, SMS, online forms or app stores from one single platform. Generate a unique record per contact and forget about. Operate from any device with browser access thanks to the cloud environment. Enjoy the ease of use and excellent sound quality offered by this protocol. Make more successful calls in less time using multimodal automatic dialing. Choose the type of dialing you need to boost your campaigns: progressive, predictive or preview mode. Manage inbound calls in a simple and productive way with intelligent routing of interactions, voicemails and outbound channel integration on the same desktop. -
16
GOrendezvous
GOrendezvous
Meet with your clients online instead of in person! When you start the Zoom meeting at the time of the appointment, your client will automatically receive an email with a link inviting them to join the virtual call. Set up online cancellations rules to enforce your cancellation policy. For example, you can require your clients to call if they want to cancel within 24 hours of the appointment. Make sure existing clients keep coming back by reserving availabilities just for them. Easily distinguish between new and existing clients in your work schedule. Chiropractors can treat 3 or more patients within 15 minutes, if the appointments are for quick adjustments. Our platform allows you to schedule all 3 patients at 10AM, for example, so that you can see each one on a first come, first served basis and one tardy arrival doesn't affect the schedule.Starting Price: $29 per month -
17
Okout CRM
Solaripe General Trading
Okout is an extremely easy-to-use, versatile and feature-rich Business Suite that enables businesses to run efficiently. Okout is cloud-based and can be run on any device. With many diverse features including ERP, CRM, BPM, Van/Mobile Sales, POS, Self Storage, Document Management, Manufacturing, Rentals, Contracts, Dimensional Accounting and much more, Okout is suitable for different verticals including Retail, Trading, Distribution, Manufacturing, Real Estate, Hospitality, Construction, Service Industries, Maintenance and After Sales Service. Our IT & Business Consultancy Division delivers integrated professional services to clients pursuing increasing value and minimizing investment and operational risks. Our services suit small firms and institutions as well as large conglomerates.Starting Price: $17 per user per month -
18
Goodays
Goodays
Our customer experience management platform, adopted by over 150 companies worldwide, offers a unique approach that enables companies to optimize customer satisfaction and loyalty, boost performance and achieve their growth objectives. Implement 360° listening with an evaluation of the customer experience across all your touchpoints: in your physical locations, on your website, or during interactions with your customer service. Strengthen your measurement by diversifying your collection channels, while maximizing review volumes thanks to our surveys designed for conversion. -
19
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
20
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost engagement, collaboration and operational effectiveness for customer success. Design better experiences, activate agent potential and support new ways of working. Explore patterns and trends, extract meaningful insights and act with confidence. Reduce IT dependency and ensure ongoing success with a reliable and secure platform. Stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing and proactive self-service options. Delivering great customer experiences means empowering agents with a powerful combination of tools built to save time and optimize results. Gain complete visibility, capture insights, and act faster to optimize customer experiences. Customizable reports minimize the effort required to manage and monitor your contact center.
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21
Smallchat
Nicer Studio
Start conversations with visitors on your website through Smallchat and convert those visitors into customers. Smallchat runs inside your Slack team, which means no additional software to learn. Be available to chat with visitors on your website and your team members all in one place. Each conversation creates a new thread, allowing your team to manage it all from one place. Customize Smallchat with easy styling that lets you seamlessly integrate with your brand. Track the number of interactions you're getting month to month. To see how your business is performing. Get the conversation started! Actively engage visitors with custom trigger messages. With Smallchat there’s no need to add another piece of software to your workflow. Bring all your communication together in Slack.Starting Price: $19.99 per month -
22
Flyte
Flyte
The future of digital is local. Manage your client's reviews, reputation and local marketing from one beautiful platform. Review, Feedback and Online Reputation Management for local business. Most searches for businesses now come from location-aware devices that show map results ahead of organic ones. Here, reviews matter and consumers now rely on reviews for everything from 6 figure cars down to $2 coffees. Monitor all of a company's reviews and feedback from one dashboard. Receive an alert sent to you or your client whenever a negative or damaging review is posted, so you can fix issues before they become problems. Imagine being able to increase conversions by sending different messaging to different people based on how they felt about a business, not just what they previously purchased. We make it easy to build campaigns that change based on how consumers feel, giving you more relevant messaging and an increased ROI.Starting Price: $25 per month -
23
Nuvola
Sabre
Nuvola is a comprehensive hotel software company that integrates property standard operating procedures into its proprietary system, leading to more efficient back-of-house operations, asset management and guest engagement. The company equips hotels with an intuitive and scalable cloud-based solution that develops a system of staff accountability. Created by hoteliers who have a first-hand understanding of select-service, full-service, and resort-style property processes, Nuvola is constantly working to enhance both the staff and guest experience through its in-house innovation team and integrations with third-party hotel systems. Nuvola’s events dashboard is used to track service requests, manage staff, and ensure tasks are tended to in a timely manner. Nuvola’s reporting dashboard will provide you with insights into incident trends, staff productivity, faulty assets, pass-on logs, & more.Starting Price: $100 per month -
24
Everbridge IT Alerting
Everbridge
The 2020 cost of data center outages report from the Ponemon Institute quantifies the mean cost of an unplanned data center outage at slightly more than $8,662 per minute. And the biggest opportunity to reduce the overall length of an outage and associated costs is to optimize IT incident communications. Everbridge’s Workflow Designer accelerates the operational response to critical incidents by automating the actions and activities associated with the corresponding business processes. A self-service, drag & drop-based graphical user interface to define and monitor workflows. A wide variety of ready-to-use workflow components such as computer processes, conditional nodes, and human activities. Out-of-the-box best practice packs including incident templates, communication plans, runbook, and batch tasks. Built-in connectors for a wide variety of IT applications system monitoring, SIEM, APM, NPM, DevOps, event correlation tools, BCM, ITSM systems such as ServiceNow.Starting Price: $24 per month -
25
SPORTRICK
Gruppo Zucchetti
Cloud management software for successful sport facilities. One of our customers’ most important goals is to boost their business. E-Commerce, pre-authorised payments, CRM and automated processes are the key factors to achieve this goal. On this basis, SPORTRICK changes the rules in terms of software for sport centres. Efficient processes and a good access-control management are important values, though available on the market since the 90s. Surely there are some clubs that still need to consolidate these aspects but SPORTRICK can take them one step further: after achieving these first goals, the club can evolve towards Social Business, workout-tracking and payment integrations relying on the Cloud. An innovative extended platform for fitness centers and swimming pools. Easy and quick setup without limitations on cards and wristbands. Optimal management of the relationship with clients, from initial contact to sale.Starting Price: $90 per month -
26
ReputationStacker
ReputationStacker
ReputationStacker is automated software that helps you get more reviews and feedback from your customers, improve their experience, and grow your business. Just add your customers into the dashboard and watch as the system sends them an email or text message with a single-questions survey. It automatically identifies your happy customers and sends them to the online review sites of your choice to post a review, while unhappy customers can let only you know what's wrong so you can fix it privately. Review monitoring notifies you when new reviews are posted to any online review site and logs them in your dashboard so you can manage your entire online reputation in one place. Our Review Stream widget allows you to show off your best reviews directly on your own website. You can even set the system to automatically share positive reviews on your social media pages.Starting Price: $69 per month -
27
Adjutas
Adjutas Cloud Technology
Adjutas is an intelligent cloud-based helpdesk cum service desk and asset management software that goes beyond its service management capabilities. Adjutas has helped IT Managers and CIOs to effectively and efficiently manage their IT operations. Adjutas is not just a software to manage service requests and assets but a robust platform to plan the IT operations and services and to predict any issues or changes in the tech trends. Everything in Adjutas is made easy & simple to use but the underlying code is powerful and is over 100,000 lines long and constantly growing. Track and monitor all your assets both hardware and software. Manage all your verndor & along with the details of the assets acquired. Track, monitor & record the maintenance of all your assets. Easily prepare MIS reports & track & monitor the overall IT systems.Starting Price: $10.99 per month -
28
Jobi
Jobi
Schedule service calls and dispatch opportunities. Track technicians in the field via GPS mapping. See tech sales and set sales goals on real-time dashboard. Find the fastest route to your appointments with GPS mapping. Create premium, mid-range and economy choices in one click, proven to boost sales. Scan credit cards, capture signatures and generate invoices all in the app, no paperwork. Import and export to QuickBooks to keep all transactions in sync. Get your own branded homeowners app to stay connected with customers. Customers can track service plans, warranties and service history right from their phone. Maintain relationships and ensure customer satisfaction. Easily track purchasing trends on the real-time results dashboard. As a contractor, the jobi homeowners app is branded for your contracting business complete with your company logo. It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.Starting Price: $149 per month -
29
TargetBay
TargetBay
Send automated email campaigns that are highly targeted. Use email templates, schedule, and track your email campaigns with ease! Collect more user-generated reviews and make them work. Gain insights from your shoppers right away. Raise brand awareness & recapture those lost shoppers. Bring them back with reviews and user-generated content. Collect email performance data, A/B test emails, send personalized emails, keep email health and increase customer engagement every step of the way! With the autoresponder series, set pre-written recipes to automatically send email campaigns to cover each stage of the customer journey. Engage customers from the moment they make a purchase and increase retention and repeat sales.Starting Price: $49.00/month/user -
30
SentiOne
SentiOne
Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.Starting Price: $299 per month