Best Customer Service Software in India - Page 18
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Compare the Top Customer Service Software in India as of November 2025 - Page 18
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1
Re:amaze
Reamaze
Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.Starting Price: $20.00/month/user -
2
HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
3
DocMeIn Medical Scheduling
DocMeIn.com
DocMeIn is a sophisticated cloud-based appointment scheduling software created specifically to meet the needs of healthcare and medical service practitioners. Suited for both for small and midsize healthcare facilities and individual practitioners, DocMeIn enables medical centers to easily book online appointments with their patients and send them automated reminders for their upcoming appointments. Primary features include color-coded calendar, recurring appointments, appointment reminders, automatic recalls, advanced meeting, patient self-service, and more.Starting Price: $0.01/month -
4
Flash Appointments
Flash Appointments
Flash Appointments is a powerful online appointment scheduling for businesses, educational institutions, and professionals. Easy to use and affordable, Flash Appointments delivers an unmatched suite of tools for clients, staff, receptionists, and administrators. Common features include single page scheduling, automated password retrieval, resource pools, appointment notification, calendar sync, and more.Starting Price: $10.00/month -
5
HelpSpot
UserScape Software
HelpSpot is a superior customer service software solution designed and developed by UserScape Software. Affordable and customizable, HelpSpo offers a rich set of tools to create custom workflows and manage email better as well as easily view, track, filter, and compare trends and data for enhanced customer service experiences. Key features include email and phone support, effortless reporting, unlimited custom fields, full ticket management, workflows with rules and triggers, fully web-based help desk, and more.Starting Price: $599.00/year -
6
Channels
Channels
Channels (formerly CrazyCall) is an easy to use and affordable cloud-based call center application which allows to make and take calls directly from the browser, without the need of installing any software. Pick local numbers from over 75 countries around the world and start calling your leads and clients. It helps to manage and organize sales and customer service, reduces costs and automates the workflow. Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more meaningful calls and turn your clients into friends. Send and receive text messages and make your communication even more diverse. Reach those who prefer text over the phone and keep your customers engaged with two-way text messages.Starting Price: $24 per user per month -
7
SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
8
VeriShow
HBR Labs
VeriShow by HBR Labs is an intuitive agent dashboard that is combined with an easy-to-use customer interface that induces a high level of customer satisfaction for clients. Specialize in personal engagement co-browsing solutions that enable customer services agents to interact with customers in real-time efficiently, versus the traditional 'please hold' approach. Verishow also integrates seamlessly with 3rd-party favorite brands and provides users with tools that include Contact, Content, Document, Goals & Quota, and Lead managing. By far the best solution to understand how to interact with visitors to your website, to capture more opportunities.Starting Price: $39.00/month -
9
Call of Service
Call of Service
Eliminate paper clutter and simplify service scheduling for your field service business with Call of Service. A modern field service management software, Call of Service was designed to make tracking and scheduling service jobs, dispatching field service workers, as well as enhancing customer service faster and easier. Available at a low monthly price, Call of Service lets companies take advantage of a number of features such as appointment scheduling, dashboard statistics, job and customer details, invoicing, cross verification, and so much more.Starting Price: $40.00/month -
10
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
11
YellowSchedule
YellowSchedule
Scheduling and managing customer and patient appointments has never been easier with YellowSchedule. A trusted online appointment scheduling and booking software, YellowSchedule streamlines the entire appointments processes so therapists as well as businesses can have more time on doing what they do best. Top features include scheduling, reminders, online bookings, trends and history, and instant messaging.Starting Price: $29.95/month -
12
Bloomfire
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.Starting Price: $25/user/month -
13
Helprace
Helprace
Create powerful teams and happy customers with Helprace. Helprace is a simple helpdesk software for customer support, offering integrated tools to deliver top-notch customer service. These include ticketing and email management, customer community, feedback, documents and knowledge base.Starting Price: $9.00/month/user -
14
VisionFlow
Visionera
Streamline internal processes with VisionFlow by Visionera. VisionFlow is a powerful unified platform for the development lifecycle of your business applications, software, and products. It is modular and covers key areas such as Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more.Starting Price: $20.00/month/user -
15
Naranga
Naranga
Naranga is the leading franchise management software that is making operations easier and saving thousands of dollars for hundreds of franchisors across the globe. Brands like Edible Arrangements, Inspire Brands, Honey Baked Ham, Painting with a Twist, Outdoor Living Brands, Dwyer and Floyds Barbershop trust Naranga to help manage their business. Built by a franchisor for franchisors, Naranga is a one stop solution for all your franchising needs. Our franchise solutions assist with on-boarding new franchisees, centralize operations, communications, lead management, brand standards, and POS. Naranga has added 200 new brands in 2017-2018 alone. With 300+ total brands, we offer the simplest, most intuitive solutions on the market today. #SimplySucceed #PartnerOverProviderStarting Price: $5/location -
16
Goverlan Reach
Goverlan Inc.
Increase ticket close rates and overall helpdesk productivity with Goverlan Reach, an on-premises client management software designed for medium to large enterprises. Goverlan Reach works behind the scenes to enable users to provide remote IT support, administration, and IT management. The platform is trusted by 13,000 customers and managing more than 3 million devices.Starting Price: $15.00/month/user -
17
MyAppointments
Alturnity Technologies
Take your business to the next level with MyAppointments, an easy-to-use appointment scheduling software. MyAppointments offers businesses a simple platform for managing clients and online bookings from anywhere and on any device. Businesses have the option to schedule appointments themselves or allow clients to request or book appointments. MyAppointments will then automatically send reminders of upcoming appointments and request confirmations.Starting Price: $29.00/month -
18
Schedulista
Schedulista
Accept and schedule appointments online with Schedulista. A simple but feature-rich online scheduling software, Schedulista helps even the smallest businesses grow. With Schedulista, businesses can have their own public scheduling page where clients can book appointments online anywhere, anytime and from any device. Schedulista top features also include calendar sync, embed scheduler on website, unlimited SMS, charge for no-shows, payments, classes, Mailchimp integration, and friendly support.Starting Price: $19.00/month -
19
Salon Tracker
Salon Tracker
Salon Tracker is a salon management system designed to help businesses provide more than just the standard beauty and spa services--it also helps businesses manage and create better customer relationships and operational efficiency. Salon Tracker offers a wealth of advanced features, including scheduling and booking, POS, intelligent marketing, SMS booking reminders, stock management, and more. The software also offers a Site View feature for owners running multiple sites.Starting Price: $48.00/month -
20
Versum
Versum
Trusted by over 26,000 hair and beauty professionals, Versum software is an easy-to-use web based salon software designed to make salon management a breeze. With Versum salon managers and staff can kiss tedious, time-consuming tasks goodbye. Versum is an integrated solution offering tools for storing detailed customer records and appointment history, managing appointments, sending SMS reminders and communication to customers, and more. The software also offers marketing automation tools, loyalty program, employee management, and analytics.Starting Price: $25.00/month -
21
Cayzu
Cayzu
If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.Starting Price: $4.00/month/user -
22
Salesmachine
Salesmachine
Salesmachine is a realtime customer scoring platform that helps companies monitor customer health and activity, opening doors for more sales opportunities. Salesmachine gives sales teams deeper insights about customers who need help to onboard, are most likely to convert, are most likely to upsell, and who are unlikely to renew. The platform also alerts teams when customer health and usage frequency changes so they are ready to give the attention customers require.Starting Price: $60.00/month/user -
23
KronoDesk
Inflectra
KronoDesk is a cloud-based customer support platform that is suitable for businesses of all sizes. With KronoDesk, users can gain access to desk ticketing, a online knowledge database, and customer support forums. KronoDesk allows businesses to receive customer queries and send them to relevant knowledge base articles. KronoDesk is accessible via mobile devices or a desktop computer and installable on the users' servers or the cloud.Starting Price: $19.99/month/user -
24
SnapEngage
SnapEngage
SnapEngage is a fully featured live chat software suitable for support and sales teams. SnapEngage features a host of seamless and simple interface customization options. SnapeEngage easily integrates with a range of customer relationship management (CRM) platforms. With SnapEngage, users are able to transfer files to and from customers with the live chat window. SnapEngage also enables the users' customers to initiate a chat session directly from their mobile devices by sending SMS messages.Starting Price: $17.00/month -
25
Salesforce Service Cloud
Salesforce Service Cloud
Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.Starting Price: $75.00/month/user -
26
Web Tracks
Gritware
Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.Starting Price: $295.00/one-time -
27
Grade.us
Grade.us
Grade.us is a cloud-based reputation and review management platform that is ideal for digital marketing agencies, SEOs, and brands. Grade.us features include review generation, review monitoring, and marketing online reviews. With Grade.us, users are able to collect customer reviews using email and drip campaigns as well as a range of tools. Get notifications of new reviews on Google, Facebook and 100+ industry specific review sites. Share your best reviews on your website with our WordPress plugin and floating carousel widget. Automatically post your great reviews on social media channels. Grade.us comes with a full set of reseller tools that allows agencies to white label the service, generate leads, and grow their reputation service offering.Starting Price: $180.00/month -
28
Focus Desk
Focus Telecom
Focus Desk by Focus Telecom is modern, cloud-based issue ticketing and service desk software solution. Feature-rich and scalable, Focus Desk enables users to effectively manage customer issues through a range of communication channels, such as web forms, chat, email, SMS, and phone. By using Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are automatically registered and resolved in a timely and streamlined way. Key features include automatic inquiry registration, ticketing system, processing deadlines, inquiry list, inquiry grouping, inquiry allocation, productivity monitoring, and so much more.Starting Price: $19.00/month/user -
29
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
30
BigRadar
BigRadar
Easy to use platform for small to big business to super-charge your marketing efforts across channels. Send more personalized email than ever before to your customers based on 100s of behavior events. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in Bahamas. Of course, you can send email to your user base by segments and other parameters. it's all on just one screen without clutter. Communicate personally with your customers. Live chat is just broken, BigRadar personalizes it for every user. Qualify leads with ChatBots and communicate with customers in realtime. Leverage your user database potential by engaging them with email marketing. What works, what doesn't. See the rich reports to improve your process. BigRadar's modern chat experience makes the customers feel like pro support, even if you're away..Starting Price: $39 per month