Best eCommerce Software in the USA - Page 4
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Compare the Top eCommerce Software in the USA as of November 2025 - Page 4
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1
Optoro
Optoro
A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce. -
2
Entytle Insyghts
Entytle
Drive visibility, connectivity and revenue from your installed base. Introducing Entytle Insyghts: the first AI-powered Customer Install Base Recurring Revenue platform for B2B manufacturers. Entytle Insyghts is specifically designed not just to manage, but to help you recapture lost wallet-share, reduce churn and drive upsell within your installed base. -
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zenloop
zenloop
With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers. -
4
CFN Insight
Clarivate
Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available. -
5
Verloop.io
Magiclane App Service Pvt. Ltd
Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels. -
6
MATRIXX Digital Commerce
MATRIXX Software
Tools for packaging, promoting and selling digital services through mobile and other channels at all touchpoints of the customer buying journey. Real-time charging, control and management of circuit-switched and IP-based services, delivering a single source of truth for customer transactions. Rapid service design, on-demand customer engagement, agile product delivery, and real-time monetization. MATRIXX Digital Commerce, The modern digital technology you need to give your customers what they want. MATRIXX is the only solution architected with the resilience and performance of a network function and designed with the configurability of an IT application. Break down the silos between network & IT and set your business to hyper-scale. Click-not-code philosophy puts control of business logic in business hands. RESTful APIs for seamless integration with all business operations. -
7
SmartKarrot
SmartKarrot Inc
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams. -
8
Vogueboard
Vogueboard
Vogueboard's cloud-based B2B eCommerce platform connects building material suppliers with motivated buyers for increased online visibility, client engagement, and sales opportunities. Vogueboard users have instant access to the tools needed to attract new customers, develop relationships, and digitize the entire B2B sales process for a completely paperless transaction experience. Vogueboard's SaaS technology eliminates the need to download and oversee an inconvenient hardware installation. Automate your sales processes to create building materials pricelist, manage your product data, and process orders to edge out the digital competition. Develop your digital storefront, display your merchandise for customers to view, and quickly purchase, and seize online sales opportunities. Build and manage customer relationships using our intuitive CRM explicitly designed for manufacturers and distributors of building materials. -
9
retailCRM
retailCRM
See how your team can process orders and requests, automate marketing and analyze results. Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel. Triggers assign tasks to employees automatically, send messages to customers and change their data. Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data. Set up automatic rules for increasing repeated sales. Send personalized mailings by segments. Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks. Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue. -
10
Cludo
Cludo
Cludo: Smarter Site Search for Modern Digital Experiences Cludo helps public organizations create smarter, more accessible digital experiences through intelligent, customizable site search and AI. Our AI-powered tools, including AI Summaries and AI Chat, connect visitors with the information they need — fast, accurately, and effortlessly. We make it easy to build tailored search solutions, improve user satisfaction, and reduce support demand — all with actionable insights at your fingertips. -
11
OpenBundles
Little Services Gateway
Opening a business? Need business software? Affordable all-in-one solution for small and start up businesses. OpenBundles offers small and start up business an affordable seamless platform that combines a variety of modules you need to run a successful business including CRM, Accounting and eCommerce. An intuitive dashboard provides you a quick view. As a start up, every dollar matters. Our platform provides you everything you need for a very simple and affordable annual fee – no surprises, no extra fees for additional modules, etc. Our platform offers everything you need – CRM, Accounting and eCommerce in one place. You can choose which modules you want to use and add in other modules when you need it. There are no added costs or integration requirements. Everything is securely stored and offered via the cloud. Includes ALL Modules. Use what you need, when you need it. No extra charges or fees. Self-service. Single User License.Starting Price: $79.99 per user, per year -
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Neetrix
Neetrix
Neetrix® business software makes growing your business easy. Neetrix Contacts is a CRM (Customer Relationship Management) system that allows you to store all of your prospects, leads, customers and suppliers. It collects information from all other Neetrix products and stores it in one central place. Neetrix Accounting gives a completely integrated, very easy-to-use accounting system that not only provides you with period reports, VAT returns and more, just like you would expect from fully inclusive accounting package, but it also completely integrates with Neetrix Contacts, BackOffice and StoreFront to provide total automation with customer billing, job costing and invoicing, product ordering and sales. Neetrix BackOffice is the window to the cogs of your business. It gives a complete overview of all the scheduled tasks, jobs, events and actions that are being or have been performed by your entire team, including outsourced contractors. -
13
Intellimize
Intellimize
With your marketing ideas and our machine learning, you can optimize your web site for every single visitor. Simultaneously test all of your most creative marketing ideas to constantly showcase the messaging, content, and experiences that performs best. This is way beyond A/B testing and old-school, rules-based personalization. This is the new standard for high-converting landing pages across your website. This is Continuous Conversion™—and it changes… everything. -
14
Salesfloor
Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships. -
15
Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
16
Webio
Webio
Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations. -
17
ASAPP
ASAPP
ASAPP creates AI solutions that solve the toughest problems in customer service. With native AI at our core, our solutions get beyond basic automation to dramatically increase contact center capacity. At the center of our approach is GenerativeAgent®—a customer service AI agent that autonomously and safely resolves complex customer interactions over voice and chat. When unable to fully resolve on its own, it knows how and when to involve the right human agents. • Real-time AI-human collaboration with Human-in-the-Loop Agent (HILA) workflow • Full visibility into GenerativeAgent interactions, and Conversation Monitoring for QA at scale • Enterprise-Grade Guardrails & Data Protection • Safely test AI behavior in simulated environments to help you launch confidently Designed for enterprise contact centers, GenerativeAgent® is ideal for organizations handling high volumes of complex voice and chat interactions, including those in regulated industries. -
18
Konnektive
Konnektive
Konnektive is a powerful CRM and payment platform designed specifically for e-commerce merchants and affiliate marketers. It centralizes everything from customer management and subscription billing to fulfillment, analytics, and fraud prevention. With support for over 250+ payment processors and 100+ currencies, it enables businesses to sell globally with ease. The platform delivers PCI Level 1 and HIPAA-certified security, ensuring compliance and protecting sensitive customer data. Its one-click upsells, fast-loading checkout, and advanced subscription tools help boost conversions and recurring revenue. Trusted by over 60,000 merchants and powering $7B+ in transactions annually, Konnektive gives businesses the infrastructure to scale without limits. -
19
Confer With
Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you. -
20
involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
21
DriveCentric
DriveCentric
Selling is a lot of work. Software designed years ago was built on the idea that more information made you a better salesperson. That’s simply not true! Your sales team can save time by removing distracting data, focusing only on essential details to manage deal flow. DriveCentric Desking gets its most significant upgrade ever, making even the smallest details seem epic. Using multiple tools and fragmented payment data is a challenge. DriveCentric combines the power of desking, showroom, and retailing workflows into one integrated solution to create remarkable customer experiences. With a 360-view of every customer, you can quickly find sales opportunities with the highest likelihood of buying . So spend less time building lists and more time finding opportunities that convert! Prospects waiting in your customer database have never been so easy to find - see how our customer segmentation tool can make a real impact on your bottom line. -
22
FitOneBox
Jeevan Infotech India
FITONEBOX is a web-based software application seamlessly integrated across all departments of your company, that can automate your manufacturing and distribution business in a quick time. One smart platform that can seamlessly automate your business and provide complete control. No more hassles of handling multiple software and vendors to streamline your business process. Lower your expenditure by up to 40% compared to any other industry standard on-premise solution. With FIT you have no big charges for customization as this is an industry-specific product with almost all your needs readily available. You will have our latest releases all the time at no extra cost. We are your reliable partner from the conceptualization of the idea all the way to its successful implementation in a short project duration, thanks to FOB's agile project management. The application carries best-of-industry practices and modules with structured data flow control that can be configured as per customer needs. -
23
SupplyMover
Workd
SupplyMover is the only CRM, e-commerce, and sales enablement suite built specifically for distributors. Manage and organize all of your operations in one, intuitive platform and gain access to a suite of best-in-class tools built with unique industry processes in mind. SupplyMover gives you everything you need to see, understand, and organize your data in seconds. Get AI-powered suggested selling recommendations, an online shopping portal, customer and product management, analytics, workflow automations, automated lead management, and more. Design and build the perfect workspace for every distribution industry and role with SupplyMover’s cutting-edge features. -
24
Eclipse AI
Eclipse AI
Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows you to plug in your voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of your voice-of-customer data and industry best practices. -
25
1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
26
Seez
Seez
At Seez, we partner with automotive businesses to push their digital innovation, providing them with the latest ready-to-go technology and enhancing their success in both physical showrooms and digital platforms. We bridge the gap between these two worlds, facilitating seamless connections and interactions and empowering car dealerships with data-driven solutions. A suite of products that connect your online world with your showrooms, enabling you to create seamless omnichannel experiences for your customers and salespeople. Give your salespeople the power to streamline all tasks in a single platform and facilitate smooth transitions between digital and in-person interactions. With a digital showroom, reduce time spent at the dealership and increase your customer’s satisfaction. Get continuous innovation in the development of the Seez platform, free of charge, providing data-driven solutions for your car dealership. -
27
ConvertML
ConvertML.ai
Predictive customer insights platform seamlessly combines qualitative and quantitative data, offering Qual+Quant analysis, Zero Party Data insights, and code-free simplicity. Discover a smarter way to understand customer behavior. Pre-built connectors and open to 100+ integrations. Try ConvertML today.Starting Price: $150 per month -
28
Lotlinx
Lotlinx
Lotlinx offers a suite of auto dealers inventory management software solutions designed specifically for the auto dealership industry, suitable for businesses of all sizes, from startups to large enterprises. Our AI and machine learning driven platform provides features such as real-time inventory data analysis, market demand insights, and tools for optimizing dealership profitability and inventory turnover. Our flagship products, including Lotlinx VIN Manager and Lotlinx VIN View Optimizer (VVO), are engineered to help dealerships sell cars faster and at higher profits, while significantly reducing advertising spend. By integrating our solutions, dealers can streamline their inventory operations with our dealer inventory management system, enabling more efficient and profitable management of their stock.Starting Price: $3,750.00 -
29
Omneo
Omneo
Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty. -
30
Wayvee
Wayvee
With the Wayvee device installed in-store and operating 24/7, 365 days a year, you’ll have access to customer satisfaction and engagement metrics of 100% of customers interacting with your shelf. Wayvee offers real-time customer satisfaction and engagement monitoring for in-store retail. Using Radio Frequency (RF) wave technology and proprietary AI algorithms, the Wayvee device analyzes customer emotional responses in a privacy-respectful manner. With no surveys or cameras involved, Wayvee provides instant feedback, allowing retailers to respond immediately, enhancing the user experience, and ultimately driving revenue growth. C-SAT data and other metrics are available with real-time reporting through a client dashboard, which integrates seamlessly into any data management system via Wayvee API, significantly reducing both cost and time for measurement. Get comprehensive reports that provide C-SAT scores and other engagement metrics.