Best Incident Management Software for Startups - Page 4
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Compare the Top Incident Management Software for Startups as of November 2025 - Page 4
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1
Kintaba
Kintaba
Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more. -
2
Freshstatus
Freshworks
Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes. -
3
BKMS Incident Reporting
Business Keeper
BKMS® Compliance System. A compliance management support system designed to minimise risks, increase efficiency and expose any unethical behaviour. The BKMS® Compliance System is a modular platform designed to help you easily and effectively handle all the compliance-related challenges faced by your company. You benefit from having an innovative and intuitive toolkit at your fingertips, enabling you to effortlessly and successfully design your entire end-to-end compliance process. As such, it is an uncomplicated system with a straightforward approach, enabling you to easily get to grips with digital compliance tools. The BKMS® Compliance System allows you to: Prevent and combat unethical behaviour Minimise reputational risks and liability risks for your company. Protect your employees and increase the level of trust in your company Successfully implement regulatory requirements. Whether used as standalone tools or in conjuunction with each other, our compliance solutions can help. -
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TheHive
TheHive Project
A scalable, open source and free Security Incident Response Platform, tightly integrated with MISP (Malware Information Sharing Platform), designed to make life easier for SOCs, CSIRTs, CERTs and any information security practitioner dealing with security incidents that need to be investigated and acted upon swiftly. Multiple SOC and CERT analysts can collaborate on investigations simultaneously. Thanks to the built-in live stream, real time information pertaining to new or existing cases, tasks, observables and IOCs is available to all team members. Special notifications allow them to handle or assign new tasks, and preview new MISP events and alerts from multiple sources such as email reports, CTI providers and SIEMs. They can then import and investigate them right away. Cases and associated tasks can be created using a simple yet powerful template engine. -
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Urbest
Urbest
Goodbye to slow and ambiguous job processes. Hello to structured and easy collaboration. Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers. Involve building users to know better what they need. By structuring this data, you can reveal what matters and think about new services to provide. Maintaining structured digital data on your buildings and analysing this in Urbest helps to provide facts and insights that enable you to increase value e.g. which contractors are the most effective, which recurring issues could be readily fixed? By using the tool, it shows your stakeholders e.g. prospective tenants that you are serious about increasing value. Minimise time consuming tasks to their lowest level. Gain efficiency by providing the right information to the right person at the right time. -
6
RemoteComply
Specialized Data Systems
RemoteComply System is an intuitive, cloud-based software platform designed to store and maintain all the critical information and documentation necessary to support a company's Operational Risk Management requirements. Standard reports are included. RemoteComply consists of 6 integrated products. RemoteVendor is a vendor management system that assesses individual vendors on FFIEC regulations and due diligence criteria. RemotePlan is a business continuity planning system that stores all company data to build a comprehensive business impact analysis (BIA). RemoteNotify is an alert notification system that can send immediate or scheduled mass notifications to individuals via email, text, and audio alerts. RemotePolicy is a document management system designed to manage all aspects of maintaining policies and procedures including storing, tracking, distributing and approving documents. RemoteProfile is a risk management system that manages the risks of an organization’s assets.Starting Price: $500 per month -
7
StackPulse
StackPulse
StackPulse automates and orchestrates incident response and management, enabling a continuous approach to software services reliability. The StackPulse platform gives SREs, developers and on-callers the context and control necessary to analyze, respond to, and resolve incidents across the entire stack, at any scale. StackPulse transforms how engineering and operations teams operate software and infrastructure services. Our Platform makes it easy to get started collaborating with a suite of incident management tools, from automated war room creation, to data capture and auto-generated postmortems. The data captured during these incidents then generates recommendations for playbooks and triggers that result in significant reductions in MTTR or improvements in SLO adherence. StackPulse identifies risk based on specific patterns of your organization’s unique monitoring, infrastructure, and operational data, and then recommends automated playbooks tailored to your organization. -
8
ArmorPoint
ArmorPoint
Quickly identify and mitigate network threats as they happen in real-time. Ensure the network is secure and at safe operating levels after any setback. Immediately catch and isolate events that could pose a serious threat to the business. Monitor IT performances of the entire network stack right down to the endpoint. Record, store, and organize event logs and usage data for any network component. Adjust and control every facet of your overall security efforts through a single pane of glass. ArmorPoint takes the analytics traditionally monitored in separate silos, NOC and SOC, and brings that data together for a more holistic view of the security and availability of the business. Rapid detection and remediation of security events. Security, performance, and compliance management. Event correlation spanning your entire attack surface, security automation and orchestration.Starting Price: $250 per month -
9
Harness
Harness
Harness is an AI-native software delivery platform that helps engineering teams achieve excellence by automating and streamlining the entire software delivery lifecycle. It enables continuous integration, continuous delivery, and GitOps for multi-cloud, multi-region deployments with increased speed and reliability. Harness simplifies infrastructure as code, database DevOps, and artifact management to improve collaboration and reduce errors. The platform offers AI-powered testing, incident response, chaos engineering, and feature management to enhance quality and resilience. Harness also provides cloud cost management, security testing orchestration, and developer insights to optimize performance and governance. Trusted by leading enterprises, Harness accelerates innovation while reducing manual effort and risk. -
10
ESF8
ESF8
Incident management is a critical tool required by emergency managers during disasters. This tool helps emergency managers effectively manage healthcare responses throughout the emergency. Tired of not getting information on power, generator and fuel status? Resource management provides accurate information through real-time status reporting on available healthcare facility resources to the people in critical need. It provides a flexible, easy-to-use intuitive dashboards and data collection tools for emergency and or day-to-day operations support. HVA is a very powerful and flexible tool for risk assessment and emergency planning for public health and medical services. Medical Special Need Shelters are designed to meet the needs of people who require assistance that exceeds services provided at a general population shelter. MSNS solution from ESF8 Portal ensures continuity in services and quality care to shelterees, caregivers, and staff during their stay in a medical shelter.Starting Price: $199 per year -
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CloudApper Incidents
CloudApper
CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month -
12
Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
13
BCS Tracker
BCS
With incident tracking software we can record, store and track incidents from beginning to end. An advanced incident management solution with the latest technologies that is affordable, flexible, scalable, and easy to use. BCS Tracker is advanced cloud-based and scalable software for recording incidents and daily logs in real-time (with GPS tracking). This incident management system software is an easy-to-use platform enables your organization to record and maintain a centralized database of incidents in detail. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed. Efficiently and cost-effectively analyze incidents to formulate actions and strategies to improve security. Receive real time notification so that you can respond to and deal with various types of situations effectively. -
14
Rootly
Rootly
Simply react to messages with an emoji to automatically pin to your retrospective timeline. Memorizing and following hard-to-find incident runbooks are inefficient and inconsistent. Build workflows for setting reminders, inviting responders, posting checklists, sending out notifications, and more. Leverage our best practice Workflow templates or customize them to fit your exact incident process today with endless combinations. Assign roles to quickly determine who is doing what at a glance. Automatically generate retrospective templates, timelines, and incident details, in seconds. Focus on what you do best, learning from the incident and we’ll capture the rest. Use our drag-and-drop workflow creator to define automated runbooks for every part of the incident process. Automatically trigger specific runbooks based on incident conditions, such as by severity or affected service, instead of scrolling through Google Docs/Confluence. -
15
Flawless
Flawless
Connect your cloud-based data sources in a minute, with our 300+ pre-built integrations. Combine data from multiple sources - without coding. Integrate with any communications or task management tools. Set up data-based monitors (no-code or SQL) to automatically detect incidents. Define flexible incident behavior, such as auto-closing based on data. Send notifications to the right channel at the right time, including a configurable escalation path. Manage follow-up directly in Flawless or forward to your favorite task management tool. Identify the biggest operational pain points based on incident logs & analytics. Improve resolution speed by tweaking playbooks of incidents with the longest resolution times. Benchmark departments/regions/teams to identify improvement potential. -
16
Infraon Infinity
Infraon
Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc. No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority, from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous. Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments. The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability. -
17
All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.Starting Price: $4.99/user/month -
18
monday dev
monday.com
monday dev is an integrated, agile-first development workspace designed to guide software teams from planning through release with powerful tools and real-time insights. It supports roadmap planning, sprint execution, and progress tracking using visual views like Kanban and Gantt, along with burndown and velocity charts. Roadmaps, epics, and issue dependencies are simplified through epic breakdowns and connected views. Deep GitHub and CircleCI integrations sync development workflows with source control and CI/CD, while automated sprint templates and Agile Insights dashboards, featuring metrics like planned vs. unplanned work, help streamline iteration. A built-in docs workspace centralizes team knowledge, and custom dashboards aggregate data from up to 50 boards for executive visibility. Automation recipes allow repetitive tasks to be quickly set up via intuitive triggers. Additional development-specific features include WIP limits, engineering performance dashboards, and more. -
19
AssuranceCM
Castellan Solutions
AssuranceCM is a SaaS business continuity software solution that helps resilience-focused teams collect, collaborate and communicate around crisis and incident response, readiness testing and exercise, planning, reporting and risk assessment. AssuranceCM is part of the Castellan family of business continuity solutions. Your business continuity program is spread across countless documents and spreadsheets – so you spend most of your time chasing people around and manually making updates. You need to get critical information from business leaders spread across your organization who “don’t have time for business continuity” and don’t really understand why you need it. And, deep down, despite your best efforts to check all the boxes, you still worry about the hidden vulnerabilities that could create big problems for your organization during a disruption. Built for the evolution of business continuity towards a broader risk and resilience effort. -
20
ProcessMAP
ProcessMAP
Streamline processes and manage associated risks with the most integrated suite of Health & Safety software solutions. With ProcessMAP, companies establish consistency and provides realtime insights to improve your Health & Safety performance and ROI. Streamline, standardize, and track processes essential to various regulations and compliance frameworks. Built-in alerts, robust CAPA management, and advanced reporting capabilities increase accountability, provide visibility across the organization, and keep you ready for audits and inspections. Reduce risk through the correlation of safety and claims experience data. Identify and mitigate unsafe activities and associated risk by analyzing the root cause of events and claims. Our platform helps reduce risk by stopping claims before they happen. Manage sustainability performance and metrics reporting with the industry's leading cloud platform. Streamline collection, verification, and analysis of company-wide KPIs. -
21
Castellan Software Suite
Castellan Solutions
Castellan software helps organizations drive readiness and response to minimize the impact of disruptions and protect their people, brand, and bottom-line. Built for the evolution of resilience management, Castellan’s SaaS platform offers a fully integrated solution that helps users: -Analyze and prioritize risk, -Develop actionable response and recovery plans, -Communicate with employees via multiple channels, -Stress test plans via plausible scenarios, -Quickly mobilize response teams in the critical moments of an incident occurring, -And more, all within a single platform. Castellan delivers configurable functionality using an intuitive interface that fully aligns to leading practice. Available in a wide range of languages and supported by world-class customer success and support teams available 24/7/365 globally, Castellan is the preferred solution to develop, maintain, and improve resilience and continuity capabilities. -
22
TOPdesk
TOPdesk
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners. -
23
MSM
Marval Software
Founded in 1989, Marval is a leading global provider of enterprise IT Service Management (ITSM) software. With over 30 years in the ITSM business, Marval offers unrivalled industry knowledge and expertise combined with innovative system design. Since launch, we continue to regularly add new product features, updates and functionality, including Machine Learning and Artificial Intelligence, to empower our customers on their ITSM journey. We are a trusted partner to both public and private sector organisations worldwide, enabling support teams to deliver outstanding service management and customer experiences to colleagues and consumers around the globe. -
24
MetricStream
MetricStream
Reduce losses and risk events with forward-looking risk visibility. Enable a modern and integrated risk management approach with real-time aggregated risk intelligence and their impact on business objectives and investments. Protect brand reputation, lower the cost of compliance, and build regulators and board’s trust. Stay on top of evolving regulatory requirements, proactively manage compliance risks, policies, cases, and controls assessments. Drive risk-aware decisions and accelerate business performance by aligning audits to strategic imperatives, business objectives and risks. Provide timely insights on risks and strengthen collaboration across various functions. Reduce exposure to third-party risks, make superior sourcing decisions. Prevent third-party risk incidents with continuous third-party risk, compliance and performance monitoring. Simplify and streamline entire third-party risk management lifecycle. -
25
itbid
itbid
Collaborative platform that helps you simplify and digitize the management of suppliers and purchasing processes. With the supplier and quality management modules, you will manage to manage the documentation and quality control processes of your supplier network on a single platform. Optimize your negotiations, save and reduce hiring process times thanks to the negotiation and contract management modules. It manages to digitize the formalization of orders and processes with the different order management and billing modules. Our experts will accompany you in the process of digital transformation of the relationship with your suppliers and will advise you to achieve your purchasing and cost optimization objectives. Update processes and digitize customer-supplier relationships for a greater competitive advantage. Prioritize sustainable savings and obtain optimal results in the short, medium and long-term. -
26
EQS Integrity Line
EQS Group
EQS Integrity Line is a secure, anonymous whistleblowing hotline that allows your employees to raise wrongdoing such as corruption, abuses of authority, discrimination and harassment internally before contacting the authorities or the media. The encrypted channel guarantees the highest possible protection for whistleblowers. Over 850 customers worlwide trust the EQS Integrity Line in over 165 countries. -
27
Alliance
Cyrun
Alliance is a HIPAA compliant, complete and integrated Hospital Security Management system that was designed by law enforcement personnel to handle day to day operations as well as major events as they occur. The software comes pre-packaged with 100s of reports that are valuable to both risk managers and a hospital's Joint Commission Committee. All tools provided in Alliance are optimized for efficiency to handle small incidents to major incident such as a natural disaster (Bird Flu, earthquake, flood and hurricanes) or an act of terrorism. A tightly integrated system for locating critical information quickly, Dispatch (Event Desk) reduces dispatcher stress and minimizes input errors. A simple, intuitive interface and automated tools speed up incident data entry, helping personnel “populate” the database through forms tailored to the current task. -
28
Agari
Fortra
Use Trusted Email Identity to protect workers and customers from advanced email attacks. Advanced email attacks target a major security vulnerability that legacy email security controls do not address. Agari gives employees, customers, and partners the confidence to trust their inbox. Unique AI with over 300m daily machine learning model updates understands the good to protect you from the bad. Global intelligence powered by trillions of global email messages provide deep insights into behaviors and relationships. Years of experience defining the email security standards that have been adopted by Global 2000 companies. -
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Winaim
Winaim
Winaim delivers your compliance commitments continuously by connecting your suppliers, partners and regulators. Your organization has core systems and processes that constitute an internal map describing what is happening in your business, this is your internal enterprise. Winaim extends this map to be a dynamic outward facing tool. Winaim creates your external map by collecting critical data and reporting in real time about what is happening with your customers, suppliers, regulators and any third party stakeholders. We call this your extended enterprise graph. We are a dedicated team that want to solve the problem of operational compliance so businesses can focus on providing the best services and products to their clients. -
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Convergence IMS
Vector Solutions
Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos.