Best Incident Management Software in the Middle East - Page 2
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Compare the Top Incident Management Software in the Middle East as of November 2025 - Page 2
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1
OnStation
PROJiTECH
OnStation is the leading digital stationing and location-based project management solution for the heavy highway and infrastructure industry. Designed for contractors, engineers, inspectors, and DOTs, OnStation provides precise on-site location tracking and real-time collaboration, reducing errors and improving efficiency in roadway construction projects. Our platform eliminates reliance on paper stationing by delivering automated GPS stationing, asset tracking, and field documentation at the tap of a button. With OnStation, teams can increase productivity, streamline project closeout, and enhance communication across all stakeholders. Whether it’s measuring distances, verifying as-built conditions, or integrating with industry tools, OnStation empowers users to work faster, smarter, and with greater accuracy—from pre-construction to final inspection.Starting Price: $46/month/user -
2
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
3
Virima
Virima Inc.
VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.Starting Price: $15,000.00/year -
4
Hund
Hund
Monitor services and keep your audience informed of status changes automatically with a status page powered by Hund. Hund provides a variety of integrations for automatically notifying your audience whenever service statuses change. With notifier subscription controls, you may curate your subscribers: adding, deleting, and modifying them as you see fit. Choose what subscribers listen to, or leave it up to them. Create issues to give your audience a comprehensive explanation of downtime, maintenance, etc. from start to finish. Optionally override the automatic state of an issue’s affected components for even greater flexibility. Hund's in-house monitoring platform provides automatic updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query. Leverage a supported third-party monitor such as AWS CloudWatch, PagerDuty, Pingdom, and New Relic; or, build your own monitors using our Webhook integration, complete with an optional dead-man switch for reporting downtime.Starting Price: $29 per month -
5
Splunk Cloud Platform
Cisco
Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale. -
6
OTRS
OTRS Group
OTRS is a solution desk that can be used to support nearly any team in your company. It brings together all of the tools that make service management successful, including: - ticketing, - calendaring, - CMDB, - process management, - reporting, - multiple channels for customer access, - knowledge base, - service catalog and more. Your teams have all the information and workflows they need right at their fingertips so that they can offer seamless service and build customer satisfaction. Customers love the self-service options that are available through an external portal: You can share knowledge base articles, informational pages and allow them to send requests right to your team. The OTRS service management solution was awarded the SERVIEW CERTIFIED TOOL seal of approval. -
7
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
8
Cloudaware
Cloudaware
Cloudaware is a cloud management platform with such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Cloudaware is designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware integrates out-of-the-box with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.Starting Price: $0.008/CI/month -
9
Onspring
Onspring GRC Software
Onspring is an award-winning GRC automation and reporting software. Our SaaS platform is known for flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without IT or developers. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts & probabilities based on risk tolerance - Capture & relate financial, operational, reputational & third-party risks - Map controls to regulations, frameworks, incidents & risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Lifecycles - CMMC - BC/DR FedRAMP moderate environment available.Starting Price: $20,000/year -
10
BIStrainer
BIS Safety Software
BIS Safety Software offers learning & compliance software for EH&S professionals, including a learning management system, training matrix, classroom calendar, and much more. BIS also offers digital forms for site audits, incident reports, and many other form-based tasks.Starting Price: $0.50/month/user -
11
StatusHub
StatusHub
StatusHub is an IT Incident & Disruption Communication tool that helps you keep your customers and team informed during service downtime. StatusHub makes it easy to keep everyone informed through status pages and multiple notification channels. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Status pages by StatusHub stay up even if your servers are down, so you never lose connectivity with your end users. StatusHub lets you operate multiple status pages, import and manage subscribers, create incidents manually or through integrations and create and schedule maintenance events. Everything you need to make your status communication efficient and flexible. Start your free trial now!Starting Price: $49.00/month -
12
FireHydrant
FireHydrant
FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.Starting Price: $20 per user -
13
Lumiform
Lumiform
Lumiform is the world's most intuitive inspection and frontline productivity app. Save time and use it for what matters the most: Lumiform will help you save up to 50% of the time you spend on your inspections, thanks to the powerful application for desktop and mobile. Support the environment: Lumiform drastically eliminates the use of paperwork, making your life easier while also helping to reduce impact on the environment. Use professional, ready-made templates: You have access to a library of more than 12,000 templates. You can use them as they are or customize them. Conduct inspections with ease: Safely, quickly and intuitively conduct your inspections through your smartphone or tablet (even if you are offline!). In just a few seconds you will have a professional report. Collaborate with your team members: Automate workflows, collaborate with your team to trigger and implement corrective actions up to 4 times faster.Starting Price: €16 / user / mo -
14
SendQuick Cloud
SendQuick
Do you still need to manage your systems after migrating to the Cloud? When using Cloud providers, companies need to ensure the infrastructure and services always remain online and working. What do companies in the cloud environment need? > Incident Notification & Avoid Alert Fatigue You need to manage the > Unknown into The Known SendQuick Cloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services and networks, and flags up issues to your staff on duty. SendQuick Cloud enables: - Active monitoring using Ping, Port and URL Checks - Sends immediate notifications on critical issues, providing you with visibility over your entire IT infrastructure health status. - Roster Management & Rule Configuration - User choice of Messengers: SMS, Facebook Messenger, Line, Telegram, MS Teams, Slack etc.Starting Price: $18 per user per month -
15
Smartflow
Smartflow
Smartflow is a SaaS company that has built a platform for digitizing and optimizing inspections & checks. The platform's digital core is performing inspection-related tasks. Smartflow supports various companies in industrial verticals in preparing, performing, and reporting inspections. Our mission is to help field operators and inspectors complete their inspections in one visit to the worksite with zero errors. We are committed to creating an improved work experience that will allow the inspector to have instant access to the checks that have been carried out before, get a clear overview of what important matters emerged from those checks, and enable them to work faster cleaner and safer. Smartflow is a SaaS cloud-based solution. With the platform & app you can digitize all rounds of inspections, work processes, workflows, and frontline operations. Smartflow is a smart data capture solution that generates valuable data & insights working both online & offline.Starting Price: €295 Entry Fee / Monthly Price -
16
The Compliance Genie
Be-Safe Technologies
The Award-Winning Compliance Genie is Be-Safe Technologies’ All-in-One Health and Safety App. This dedicated H&S compliance software system allows you to better manage and keep track of health and safety across your company, including risk assessments, incident management, audits and documentation. As the software is cloud-based, access couldn’t be easier for you, your employees and your contractors, via a laptop, a tablet or a mobile! Simply download the Health and Safety App and its unique features will ensure safety and compliance quickly and easily, providing a solution to every problem. Watch our short video to see how our Health and Safety App will help your company be secure, be compliant, be safe. We are on the Google and Apple App stores.Starting Price: $25 per month -
17
Shoreline Incident Insights
Shoreline.io
Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.Starting Price: $0 -
18
EHSwise
EHSwise
EHSwise is a leading Environmental, Health & Safety software that empowers EHS leaders to capture and manage Health & Safety records in one easy-to-use system, creating a safer workplace while ensuring compliance. Our modern and customisable system offers core Health and Safety functions such as: • Risk Assessment • Incident Reporting • Audit Management • Observation • Inspection • Permit to Work and more Automated alerts, multilingual translation, branded PDF reports, customisable safety forms, document library, mobile and offline capabilities and QR codes are just a few of EHSwise’s features. Built on the Kianda low-code platform, EHSwise empowers safety excellence through our customisable Environmental, Health & Safety software.Starting Price: $0 -
19
TaskCall
TaskCall
TaskCall is an automated incident response and management platform designed for IT and DevOps teams. It offers on-call management, AIOps, workflow automation, live call routing, analytics, status page and integration tools. Trusted across industries like retail, healthcare, financial services and government. TaskCall helps organizations detect, respond to and resolve incidents faster, minimizing downtime and improving team collaboration.Starting Price: $9/user/month -
20
A1 Tracker
A1 Enterprise
A1 Tracker is presented by the vendor as a robust & configurable risk management software offering either stand-alone or fully-integrated risk management software covering many business segments across an organization. Claims & Incident Management Claims & incident reporting for claims of any type: injuries, medical, commercial, customer, insurance, work comp, asset, auto, liability. Risk Management & Threat Assessment: Risk register for tracking risks at any level in an organization, including by entity, project, asset, contract, vendor, division, business, unit, region, and more. Real-time risk reports & heat maps, dashboard metrics, alerts, & notifications. Contract Management: Contract module for tracking contracts of any type with vendors, employees, customers, and any other parties. Insurance Policies & Certificates: Policies & certificates of insurance tracking with reminders & renewals. For agencies & carriers policy management includes tracking clients.Starting Price: $800/month -
21
Camms GRC
Camms, a Riskonnect Company
Enabling your GRC success through Camms powerful, agile and scalable software. Effective Governance, Risk and Compliance (GRC) management demands software capabilities to facilitate the sharing of data and insights across your wider risk landscape to drive agility and decision making – That’s where we come in! We understand that every business will have different pain points, be at varying stages of maturity and have different objectives. We deliver solutions for those struggling with spreadsheets or at an Enterprise level, and all in between. Our experience, coupled with our comprehensive, flexible cloud-based offering, allows you to focus on your immediate needs, deliver, and scale as you grow. -
22
Saint Security Suite
Carson & SAINT
This single, fully integrated solution conducts active, passive and agent-based assessments while its extensive flexibility evaluates risk according to each business. SAINT’s impressive, flexible and scalable scanning capabilities set it apart from many others in this space. SAINT has partnered with AWS, allowing its customers to take advantage of AWS’s efficient scanning. Should subscribers prefer, SAINT also offers a Windows scanning agent. Security teams can schedule scans easily, configure them with considerable occurrence flexibility and fine-tune them with advanced options. As a vulnerability management solution, SAINT Security Suite’s security research and development efforts focus on investigation, triage, prioritization, and coverage of vulnerabilities of the highest levels of severity and importance. Not willing to settle for just blanket coverage and raw data, our analysts focus on developing tools for what matters to our customers.Starting Price: $1500.00/year/user -
23
SafetyAmp
SafetyAmp
Simplify safety management and get everyone involved with your EHSQ goals! SafetyAmp is easy, cloud-based, mobile-friendly software to increase engagement, reduce risk, connect your workforce, and improve EHSQ workflows. Trusted across industries by today's workforce - SafetyAmp is the modern, configurable EHSQ solution you've been looking for. Our industry-leading mobile safety platform helps today’s workforces accelerate their EHS strategy, exceed their targets, and deliver dollars - not injuries. Enter the future of safety reporting - all within a budget suitable for organizations of any size. Whether you're a solo safety manager or part of a large team, we serve: Manufacturing, Food and Beverage, Construction, Chemical, Oil & Gas, Energy, Automotive, and more.Starting Price: $199/month -
24
Statuspage
Atlassian
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.Starting Price: $29 per month -
25
Hyperping
Hyperping
Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.Starting Price: $79 per month -
26
SIGNL4
Derdack
When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.Starting Price: $9.00/month/user -
27
Safety Dashboard
Safety Dashboard
We help organizations to involve and engage workers to participate and contribute actively to Safety, Health and the Environment. We bring focus by flagging unwanted situations. Offer learnings from best practices and deviations and help to develop a safety culture in your organization. Boost your reporting culture! Bring incident and near miss-communication to the work floor by providing an automated and friendly interface that allows your workforce an easy way to document and report safety issues. Engage all levels of your workforce by involving everyone in the reporting process. Use our SHE Incident Management module reporting tool. This makes it easy to reward and recognize employees for making a contribution that strengthens your reporting culture. In addition to registering incidents and monitoring safety performance, the incident management module provides a means for measuring employee engagement. This can be filtered by site, department or individual.Starting Price: $199 per month -
28
Site24x7 StatusIQ
ManageEngine
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.Starting Price: $9 per month -
29
Instatus
Instatus
Your status page will be much faster than the competition. It's fully static, loaded from a CDN without using any backend server or database. We do that by building a new static status page after you make every update. This makes it 10x faster to load than Statuspage.io. Most status page services start at a good price, but quickly jump through the roof! Instatus won't punish you for your success by charging you more as you grow. It's built with pricing in mind. Your status page is static, so higher traffic doesn't cost us more. Also, we allow you to use your SMS service (like Twilio & Nexmo) So you won't have to pay a monthly quota. Only pay for what you use! Instatus won't add to your headaches while growing the business. Add as many team members as you like. Get as many customers as you like - with no extra charge!Starting Price: $20 per month -
30
ilert
ilert
ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert seamlessly integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. Ilert is built in Germany and hosted exclusively by cloud providers with data centers in Europe. It is fully GDPR compliant and has the ISO 27001 certification.Starting Price: $0