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Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
IT Management Software
IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Remote Desktop Software
Remote desktop software enables users to access and control a computer from a different location over the internet or a local network. It allows for remote troubleshooting, file transfers, and software management as if the user were physically in front of the machine. Businesses rely on it for IT support, remote work, and server administration, while individuals use it to access personal or work computers from anywhere. Security measures such as encryption and multi-factor authentication help protect remote connections from unauthorized access. This technology enhances productivity and flexibility by providing seamless access to important files and applications.
Cloud Migration Software
Cloud migration software helps organizations move their data, applications, and workloads from on-premises infrastructure or other cloud environments to a cloud platform. These tools provide solutions for planning, executing, and managing the migration process, ensuring minimal downtime and data loss. Cloud migration software typically includes features such as data transfer, application re-platforming or re-hosting, scalability assessments, security checks, and post-migration monitoring. The software can support various types of cloud migration, including lift-and-shift, hybrid cloud, and multi-cloud environments, while ensuring that data integrity and security are maintained during the migration process.
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    Ivanti Velocity
    ... for Android, iOS, and Windows 10 devices—many with unique technology access, thanks to close collaboration with device manufacturers. Our Session Persistence Server (formerly ConnectPro) prevents dropped telnet connections where network performance is questionable.
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    Devolutions Remote Desktop Manager
    Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults...
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    Starting Price: $30/month/user
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