Best IT Management Software - Page 8
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Compare the Top IT Management Software as of November 2025 - Page 8
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1
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
2
Vinchin Backup & Recovery
Vinchin
Vinchin Backup & Recovery, a comprehensive next-generation backup solution self-developed by Vinchin, supports the world’s most mainstream virtual environments including VMware, Hyper-V, XenServer, XCP-ng, oVirt, RHV, Oracle OLVM, Sangfor HCl, OpenStack, Huawei FusionCompute(Xen Based), H3C CAS/UIS, ZStack, Proxmox, database including Oracle DB, MySQL, SQL Server, PostgreSQL, Postgres Pro, MariaDB, Windows and Linux physical machines, file shares/NAS, and supports cross-platforms recovery or migration, backup verification, cloud archive, offsite copy, ransomware protection and other data protection features. It prevents the loss of critical business data due to human misoperation, viruses, attacks, hardware failures, natural disasters, wars, etc. -
3
Bitrix24
Bitrix24
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
4
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $8/month/agent -
5
Pitchwise
Pitchwise
Raising capital shouldn’t mean losing control of your deck. Pitchwise gives founders a secure, trackable, and actionable way to share fundraising materials. You decide exactly how investors access your deck—require email, disable downloads, revoke links, or expire them at any time. Add your branding and custom URL, then layer in calls-to-action: let investors book a meeting on your calendar, ask feedback questions, or generate a one-pager form instantly. Every deck visit is tracked, so you see who viewed, how many times, where from, and how long they spent on each slide. Real-time notifications keep you in the loop. Pitchwise also helps you prepare better: access curated investor lists, plug-and-play templates, and a 200+ resource library covering decks, guides, and tools. Designed for founders, accelerators, and fundraising teams who want clarity and control in their investor interactions. Free to start, with Pro at just $13/user per month or $78/user annually (~$6.5/month).Starting Price: $13/month/user -
6
Surfshark
Surfshark
Surfshark is a privacy protection company offering a seamless VPN with a strong focus on security. It provides intuitive apps for all devices, thousands of IP addresses in 63 countries, and 3200+ bare-metal servers for the best possible speeds. Surfshark VPN is an ideal solution for small businesses or people with a lot of devices as it offers unlimited simultaneous connections per each account. Surfshark comes with a free CleanWeb feature that blocks malware & phishing attempts and doubles as an ad-blocker. It also offers Kill Switch for protecting sensitive data in case of connection drops, Whitelister (a.k.a. split-tunneling) for allowing apps and sites to bypass the VPN and MultiHop for connecting via multiple servers. On top of that, it’s one of the few VPN providers that completed a successful independent audit and has received a seal of approval from the AV-TEST. Surfshark Search is a privacy-focused search engine that provides organic, ad-free search results.Starting Price: $2.30/month -
7
Plytix
Plytix
Plytix is Product Information Management (PIM) software. Plytix is the most popular PIM on the market among small and medium businesses worldwide because of the user-friendly interface, low price point, and their whiteglove approach to onboarding and customer support. Why people choose Plytix: - User friendly: an intuitive interface with a modern design that anyone can master in no time - Built for collaboration: unlimited users and more, because getting your products out there isn’t a one-person job - Affordable: the only PIM designed and priced for small to medium businesses - Purple onboarding: a custom onboarding plan with a dedicated Account Manager who will make the implementation for you - Customer support: a team of experts who know you and your company, available to help over chat, email, or videoStarting Price: Free -
8
NewWaySERVICE
OroLogic Inc.
Easily track service requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information. Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more. No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.Starting Price: $27/month/user or less -
9
Google Workspace
Google
G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.Starting Price: $6 per user per month -
10
Assembly
Assembly
Assembly is an automated, all-in-one communication, collaboration, and engagement hub that helps organizations engage, find meaning, stay informed, and save time at work. It's a flexible platform that brings together people, knowledge, and engagement into one secure place. From peer-to-peer recognition and nominations to announcements, wins and anonymous suggest boxes, your team will see immediate improvements in morale, collaboration, and knowledge sharing. Engage your team Building a community is challenging in today's world, and effective communication, engagement, and cross-functional collaboration are essential for retention and workplace happiness. Make collaboration seamless Get your team in sync to maximize problem-solving and decision-making. Get structured feedback, run more effective meetings, and hold team stand-ups to ensure alignment. Built-In Integrations Engage where you already work. Enjoy over 40 integrations to make work easier and seamless.Starting Price: Free -
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SafeDNS
SafeDNS
At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.Starting Price: $0.9/user/month -
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Devolutions Remote Desktop Manager
Devolutions
Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement. The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface. It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.Starting Price: $30/month/user -
13
AlertBot
InfoGenius
AlertBot provides industry-leading web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission-critical websites for errors and performance that affect their users’ experiences. Businesses choose AlertBot to help them increase revenue and protect their online image by ensuring a first-class website experience for all their customers. Businesses strive every day to meet the demands and challenges presented by the ever-changing Internet and network environment. InfoGenius has the information and services they need to succeed. No complicated interfaces. No overwhelming learning curves. AlertBot's simple and intuitive interface makes it effortless to setup and manage your service! Don't put your reputation on the line with a second-rate provider. When quality counts, count on AlertBot. We believe cloud software should be beautifully simple and easy to use.Starting Price: $29.99+ per month -
14
Aid4Mail
Fookes Software Ltd
Aid4Mail is a fast, reliable, and highly accurate tool to collect, recover, search, and convert emails. It supports most mailbox file formats (e.g. PST, OST, OLM, mbox), IMAP accounts (e.g. Yahoo! Mail, AOL) and popular mail service providers (e.g. Microsoft 365, Exchange, Gmail). Aid4Mail can recover double-deleted messages and corrupted emails, and extract MIME data from certain types of unknown file formats through file carving. Aid4Mail provides a large array of tools to search and filter out unwanted emails during conversion. Save time by using native pre-acquisition filters to download a subset of your mail from Exchange, Office 365, Gmail and other webmail services. Use Aid4Mail’s integrated search engine to cull-down your email collection. Its search operators are very similar to Gmail and Office 365. Aid4Mail is used by Fortune 500 companies, government agencies and legal professionals around the world. It is made in Switzerland by perfectionists.Starting Price: $59.95 -
15
Microsoft Azure
Microsoft
Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it. -
16
ManageEngine OpManager Plus
ManageEngine
OpManager Plus is a comprehensive IT infrastructure management tool that provides IT administrators with a centralized dashboard to monitor and manage their entire IT infrastructure. It offers full-stack monitoring capabilities, allowing admins to track and manage all seven layers of their infrastructure, including networks, servers, IP addresses, switch ports, storage devices, applications, and firewall configurations. This empowers admins to closely monitor performance, proactively detect and address issues, efficiently troubleshoot, optimize resources, enhance security and compliance, streamline IT operations, and integrate with various tools. Ultimately, OpManager Plus helps create an effective, efficient, stable, and secure IT environment.Starting Price: $1233 -
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Creative Social Intranet
Creative Web Mall (India) Pvt. Ltd.
Creative Social Intranet: A Next gen Intranet is more than just an intranet; it's a dynamic platform designed to foster collaboration, engagement, and productivity within your organization. Intuitive Interface: Enjoy a user-friendly experience that seamlessly integrates into your daily workflow. Robust Communication Tools: Connect with colleagues through instant messaging, group chats, and secure forums. Enhanced Collaboration: Share documents, collaborate on projects, and manage tasks efficiently. Knowledge Management: Centralize company information, policies, and best practices with Generative AI Publishing. Employee Engagement: Foster a sense of community with features like employee recognition, birthdays, polls, surveys and company news. Customizable and Secure: Tailor the platform to your organization's specific needs with robust security measures. Experience the difference with Creative Social Intranet mobile apps with real time notifications and chat.Starting Price: $0.90 per user per month -
18
Trio
Trio Technology
From businesses to educational institutions, Trio breaks down conventional management methods and rebuilds them gapless, automated, and simply secure. As a one-of-a-kind mobile device management solution, Trio is here to not only meet your security and productivity expectations but to exceed them. Trio is a platform that not only manages devices but also takes care of vulnerability management, endpoint detection and response (EDR), compliance monitoring, and provides visibility into endpoints.Starting Price: $6.00/employee -
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Kintone
Kintone
Kintone is a customizable digital workplace platform that lets you manage your data, tasks, and communication in one central place. Over 25,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Use our no-code drag-and-drop interface to create your own custom database applications that track all the data you want. Whether it’s sales leads, customer quotes, or inventory management, you can organize it in Kintone and view it all from our centralized workplace platform. Maximize Kintone’s functionality with APIs or integrations with the third-party services you rely on for other parts of your business. Browse our library of 100+ integrations to find what you need. Trusted by the largest F500 companies, Kintone's no-code platform with granular governance empowers 'citizen developers' in SMBs and team leaders iStarting Price: $15.00 per user per month -
20
Ravetree
Ravetree
Ravetree is an all-in-one platform built for client service businesses that demand more than just basic project management. With Ravetree, you can forecast project budgets, track actual spend, and gain instant insights into fees, costs, and profitability—keeping every project financially transparent and on track. Our robust time tracking and billing features allow you to create client-specific rate cards with customizable start and end dates, ensuring billing accuracy and flexibility across all engagements. Assign multiple team members to the same task, each with their own bill rate, work role, and time estimate, so you can accurately reflect the unique contributions and costs of every specialist involved. Ravetree streamlines invoicing, resource planning, and client collaboration, eliminating the need for spreadsheets and disconnected tools. For businesses that need a platform that truly supports their unique needs and drives client satisfaction, Ravetree is the clear choice.Starting Price: $29/user/month -
21
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
22
Warmy
Warmy
Warmy.io is a tool designed to enhance email deliverability by raising your email reputation to ensure your emails avoid the spam folder. The platform offers automated warm-up with the help of "Adeline", their AI engine. Users can connect their mailbox and let the system warm it up at an optimal pace, analyzing hundreds of parameters daily, interacting with real people on your behalf, and ensuring your emails reach the inbox. Additionally, emails sent through Warmy.io are automatically opened, marked as important, and taken out of the spam folder, boosting the sender's reputation. The platform provides a clear and transparent process, allowing users to stay informed and in control with tools like the Email Deliverability Checker, Email Health Checker, and Email Template Checker. The website showcases testimonials from satisfied customers and offers a 7-day trial without the need for a credit card.Starting Price: $49 per mailbox per month -
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Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
24
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.Starting Price: $19/agent/month -
25
Unitrends Backup
Kaseya
Unitrends Unified Backup platform protects your data no matter where it lives. A complete and agile platform, Unitrends offers protection for on-premises infrastructure, cloud-based workloads, SaaS applications and remote endpoints devices like PCs and workstations. Integrations with remote management, security and IT documentation tools provide end-to-end protection from human error, cyberthreats and inject automation and artificial intelligence to simplify complex systems. Managed through a singular portal, Unitrends offers a unified experience with visibility and control across a complete backup infrastructure. -
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teamplate
teamplate
Teamplate is the game-changing solution that brings everything together onto one platform, revolutionizing the way businesses operate. This is an all-in-one collaboration tool from Germany with all the features teams need to increase productivity and facilitate cooperation. With Teamplate everything your team needs is at their fingertips. Engage in real-time conversations, share ideas, and effortlessly manage tasks all within a single, intuitive interface. By centralizing essential tools and functionalities in one platform, you’ll eliminate the frustration caused by app-switching, ensuring that your team can focus on what matters most – driving innovation and achieving remarkable results. Regardless of your industry, size, or goals, teamplate is designed to empower your company and unlock its full potential. From startups to multinational corporations, the all-in-one solution serves as a catalyst for growth and efficiency, creating a seamless workflow that propelsStarting Price: 0 -
27
ALICE Receptionist
ALICE Receptionist
Mention the Promo Code: PC0300 to your sales rep to receive 5% off your first year of your ALICE software subscription. ALICE Receptionist is the most advanced full-service Visitor Management and Lobby automation solution available. ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Receptionist includes: • Guest Sign In / Sign Out • Photo ID Scanning • Guest Security screening (US Gov watch list, Blacklist) • Health screening • Sign in forms • Photo capture • Badge printing • Alert employees upon guest arrivals (SMS, MS Teams, Slack, Email) • Pre-visit website option • Employee mobile app to manage guests • And much more... Contact us today to learn how ALICE Receptionist can automate and elevate the visitor experience for your building.Starting Price: $299.00/month -
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Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
29
Simplain Vendor Portal
Simplain Software Solutions LLC
Simplain Vendor Portal is used by some of the leading retailers in the world to streamline their supplier collaboration. By implementing the solution, retailers and wholesalers can realize immediate gains in productivity, speed to market and establish a solid foundation for other digital transformation initiatives. The platform helps facilitate workflow driven collaboration / negotiation with suppliers for key business processes such as Vendor Onboarding, Item Management, Cost management, Deals & Promotions management, Purchase Order Management & Invoice Management. Simplain Vendor Portal is capable of integrating with GDSN providers to synchronize item attributes, nutritional and product certifications and digital assets. The system also provides REST APIs for bidirectional communication with the back end ERP systems. -
30
QuerySurge
RTTS
QuerySurge leverages AI to automate the data validation and ETL testing of Big Data, Data Warehouses, Business Intelligence Reports and Enterprise Apps/ERPs with full DevOps functionality for continuous testing. Use Cases - Data Warehouse & ETL Testing - Hadoop & NoSQL Testing - DevOps for Data / Continuous Testing - Data Migration Testing - BI Report Testing - Enterprise App/ERP Testing QuerySurge Features - Projects: Multi-project support - AI: automatically create datas validation tests based on data mappings - Smart Query Wizards: Create tests visually, without writing SQL - Data Quality at Speed: Automate the launch, execution, comparison & see results quickly - Test across 200+ platforms: Data Warehouses, Hadoop & NoSQL lakes, databases, flat files, XML, JSON, BI Reports - DevOps for Data & Continuous Testing: RESTful API with 60+ calls & integration with all mainstream solutions - Data Analytics & Data Intelligence: Analytics dashboard & reports