Best IT Management Software in the UK - Page 4
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Compare the Top IT Management Software in the UK as of November 2025 - Page 4
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1
LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
2
EcholoN
mIT solutions
Customer-oriented and effective through all levels: EcholoN, the Service Management Software Suite, is a comprehensive solution for service, support and customer care. You want full control of your system and operate your service management solution completely in your home. You favor a cloud solution without burdening your infrastructure and operate your service management software in the EcholoN cloud. All you have to do is enter a new license key. Your recorded data and the stored workflows are retained and are available directly for further processing. After the license has been entered, you can start directly with the new options. Each workstation has different requirements, which are better supported by a native application. Depending on the application, role and location you can work with a native iOS or Android app, offline and without receiving in the field service. The web app is designed for working online on all devices.Starting Price: $5000 one-time payment -
3
ManageEngine Applications Manager
ManageEngine
ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.Starting Price: $395.00/Year -
4
Inuvika OVD Enterprise
Inuvika
Our virtual desktop solution, OVD Enterprise, delivers Windows and Linux apps and desktops (VDI) to any device. Built on Linux, it reduces Windows licensing requirements, needs less infrastructure and reduces total costs by up to 60% compared to Citrix or VMware Horizon (Omnissa). Microsoft SQL Server licenses are not required. It can be deployed on-premises or through any cloud provider. OVD is also available as a service through our network of Managed Services Providers. Migration from Citrix or Horizon is easy. OVD Enterprise integrates with today's leading enterprise standards, including any directory service, storage or hypervisor. Key Features: -Deliver Windows and Linux apps and desktops -Use any device - macOS, Windows, Linux, iOS/Android, Chromebook, Raspberry Pi, or any HTML5 Web browser. -Full multi-tenancy support -Full USB redirection -Integrated Two-Factor Authentication -Integrated secure gateway allows for secure remote access. No need for NetScalerStarting Price: $8.55/concurrent user/month -
5
YetiForce CRM
YetiForce Sp. z o.o.
Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub? You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size. YetiForce’s open source code was released under a very flexible and liberal license, which gathers a large and active community around the project. You too can contribute to it no matter if you are a professional programmer or software development is just your hobby. Download YetiForce for free and find out why you should become one of more than 250,000 people who already use it.Starting Price: Free -
6
InMoat
InMoat
Take back control of your inbox. InMoat lets you select the types of emails that are important to you so that you never miss a beat! Smart Filters that you select will always be prioritized and sent to your Inbox. Your VIP List of Contacts Emails from within your organization such as your boss and colleagues are always going to be prioritized by default. InMoat lets you keep your Trusted Contact list up-to-date so that you can ensure your VIP list of contacts is always prioritized in your inbox. Your @InMoat Folder Review the non-so-urgent and less-important emails when it is convenient for you — so you're not wasting time in the middle of your workflow. Review all of your other emails in your @InMoat folder to be reviewed whenever you want. Your InMoat Dashboard Keep your inbox up-to-date by managing your email priorities from your InMoat dashboard. Review your suggested contacts to add to your Trusted list, update your Trusted Contacts, and update your Smart Filters.Starting Price: $9 per month -
7
Queue-it
Queue-it ApS
Queue-it empowers organizations to deliver seamless user experiences and protect their brand reputation by controlling online traffic. Crashes and slowdowns threaten even the biggest of businesses. They impact sales, frustrate visitors, and damage reputation and trust. Traffic management solutions equip brands to protect themselves against the threat of downtime. Queue-it’s cloud-based virtual waiting room lets organizations control web traffic to deliver a fair and frictionless user experience, no matter the demand. It gives organizations peace of mind and confidence on their busiest days, so they can focus on delivering customers and citizens the experience they deserve. Since Queue-it’s first waiting room went live in 2010, over 50 billion users have passed through our system. Today, we have offices in Copenhagen, Minneapolis, and Sydney, and people joining our queues from 172 countries around the globe. -
8
Desktop.com
Desktop.com
Desktop.com lets you set up the ultimate online HQ for yourself or your team. Stay on top of it all by creating one or several workspaces, connect them and organize tools and content into separated Desktops. Add app integrations, share and manage access or use the global search to instantly search across everything from a single location to find what you need. It’s a secure workspace for organizing and managing everything you need in your digital workday, and ensuring that you can access it safely from any device at any time. Working with a team, partners or other guest users? Enable the complete Desktop.com communication suite with chat, voice and video call functionality that seamlessly gets added to your workspace. Desktop.com offers a complete solution that saves money and instantly provide you and your team with all key aspects for efficient online collaboration and organization.Starting Price: $5 per user per month -
9
HaloPSA
Halo Service Solutions
HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.Starting Price: $35 per user per month -
10
Xitoring
Xitoring
Stop using multiple apps for server uptime and performance monitoring. Get Xitoring , and start monitoring numerous servers and websites in minutes by running one CLI command. We’ll automatically configure everything! Xitoring is an innovative SaaS platform for server monitoring. Our agent, Xitogent , gathers data from your servers to ensure optimal performance and prevent downtime. By keeping your systems running smoothly, we help boost customer satisfaction. Our global probing nodes continuously monitor your servers. If any issues arise, we notify the right contact instantly. At Xitoring, we’re committed to improving our software and adding incredible features in the future. Introduced in 2021, Xitoring aims to revolutionize the server monitoring industry with automation for those tired of traditional methods.Starting Price: $4.99 OR Lifetime free -
11
Hexnode UEM
Mitsogo Inc
Hexnode, the enterprise software division of Mitsogo Inc., is a Unified Endpoint Management solution with cross-platform functionalities. Hexnode supports all major operating systems, including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, and offers out-of-the-box enrollment methods. The entire device lifecycle, starting from enrollment to device retirement, can be monitored and managed from a unified console. Features such as automated device enrollment, geofencing, Remote Monitoring and Management, patch management, and a simple and intuitive UI makes it the perfect tool for device management. In addition, Hexnode offers a wealth of tools perfect for today's increasingly mobile, modern teams, which includes an intuitive dashboard for greater visibility and control over mobile devices across the enterprise, web filtering for security, location tracking, and so much more. -
12
HaloITSM
Halo Service Solutions
Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardize your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited ITSM software solution. Centralize your workflows, create a single space for your ITSM software. HaloITSM blends ITIL best-practices with a fresh, flexible approach so you can improve your service management whilst maintaining an outstanding user experience. Customers worldwide across numerous sectors rely on HaloITSM to drive their IT Service requirements. See how they have transformed their daily processes with our case studies.Starting Price: $49 per user per month -
13
DNSGuard
DNSGuard
DNSGuard is a high-performance, privacy-focused DNS resolver which blocks ads, trackers, phishing sites and malware before they can load. Alongside plain DNS for compatibility, it supports modern encrypted DNS standards such as DNS-over-HTTPS (DoH), DNS-over-TLS (DoT) and DNS-over-QUIC (DoQ). Designed for speed and reliability, DNSGuard routes queries through multiple redundant servers to ensure uptime, even under heavy traffic. It never keeps any logs, making it ideal for privacy-conscious individuals, families, businesses, schools and hosting providers. Setting it up is simple: just point your device or network to DNSGuard and enjoy a cleaner, faster and more secure internet.Starting Price: 0$ -
14
Qualer
Qualer
Qualer is a dynamic asset and service management software designed to automate asset maintenance, service, and calibration workflows and enhance collaboration with both internal stakeholders and third-party service providers. Qualer's secure, cloud-based platform allows users to manage their assets from anywhere in the world with a simple internet connection. Customizable reporting and dashboards help you digitize your workflows and centralize documentation to prepare you for audit. Qualer is 21 CFR Part 11 validated and simplifies audit preparation by minimizing error potential and gaps in compliance strategy. -
15
Perimeter 81
Check Point Software Technologies
Perimeter 81 is transforming the world of secure network access and helping businesses of all industries and sizes smoothly transition to the cloud. Unlike hardware-based firewall and traditional VPN technology, Perimeter 81’s cloud-based and user-centric Secure Network as a Service utilizes the Zero Trust approach and SASE model framework to offer greater network visibility, seamless onboarding, and automatic integration with all the major cloud providers. Named a Gartner Cool Vendor, Perimeter 81 is considered by industry leaders to be winning the “SASE space race". Network security doesn’t have to be complicated – join Perimeter 81 on a mission to radically simplify the cybersecurity experience!Starting Price: $8 per user per month -
16
CloudPe
Leapswitch Networks
CloudPe is a global cloud solutions provider offering scalable and secure cloud technologies tailored for businesses of all sizes. As a collaborative venture between Leapswitch Networks and Strad Solutions, CloudPe combines extensive industry expertise to deliver innovative services. Key Offerings: Virtual Machines: High-performance VMs designed for various business needs, including hosting websites, building applications, and data processing. GPU Instances: NVIDIA-powered GPUs for AI, machine learning, and high-performance computing, available on-demand. Kubernetes-as-a-Service: Simplified container orchestration for deploying and managing containerized applications efficiently. S3-Compatible Storage: Highly scalable and cost-effective storage solutions. Load Balancers: Intelligent load balancing to distribute traffic evenly across resources, ensuring fast and reliable performance. Why Choose CloudPe? 1. Reliability 2. Cost Efficiency 3. Instant DeploymentStarting Price: ₹931/month -
17
ARC Facilities
ARC Facilities
With Smart Building Technology like ARC Facilities as part of your facility management software suite, your facilities team can gain control of all your critical building information - allowing access to building information, which is typically stored in a plan room or file servers, from anywhere in the field. Within seconds empower everyone on your team to access thousands of drawings, O&M documentation or emergency and life safety information all through a simple app whether you are on the field or in a remote location. Stop spending hours looking for documents and start completing more work orders with the information you need in the palm of your hands. A large majority of building owners still maintain physical document storage rooms. Using smart building technology will not only allow you to eliminate messy plan rooms but also file servers which are complex and time consuming in terms of accessing building information.Starting Price: Get a Custom Quote -
18
Watchman Tower
Watchman Tower
Watchman Tower is an all-in-one platform for real-time website monitoring, server monitoring, and status page management. Instantly detect downtime, SSL certificate issues, and domain status changes to ensure your digital assets are always online and secure. With seamless integrations to Slack, Email, SMS, and Webhooks, you’ll never miss a critical alert. Our intuitive dashboard provides advanced uptime graphs, performance analytics, response time tracking, and fully customizable public status pages. Designed for website owners, developers, IT teams, and businesses of all sizes, Watchman Tower scales with you — offering a powerful free plan and feature-rich premium options.Starting Price: $5.99/month -
19
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
20
FactoryStudio
Tatsoft
Tatsoft’s FactoryStudio gives you the tools to rapidly design powerful and secure industrial applications! Features: real-time data modeling, data logging, MQTT broker/client/spB, audit trail, alarms & events, visual SQL query database gateway, high-performance smart displays, HTML5 dashboards, WPF drawing tools, iOS app, trends & annotations, reporting & more! You can program scripts in C#, VB.NET, JavaScript and Python. With ZERO install on the client side, and only 2 minutes install server side, you can be up and building performance improving applications in no time! Includes dozens of built-in native protocol drivers to PLCs, DCSs, and support for other industry standards, like OPC and MQTT. Need a driver we don’t have yet? We also have a toolkit for protocol driver development! FactoryStudio can act as your data hub for everything in your industrial ecosystem: your link between IT and OT, your real-time devices, and your SQL data sources with easy data-bindingStarting Price: $960 one-time fee -
21
SecureCloud
SecureCloud.NZ
Access and share files with New Zealand's fastest cloud storage Kia ora! SecureCloud is New Zealand’s own homegrown online storage solution – fast, secure, and hosted right here on servers in Aotearoa. Whether you’re a business looking for reliable file sync and share, or a family who just wants to keep photos and documents safe, SecureCloud’s got your back. No mucking about, just solid Kiwi service and local support. SecureCloud is file storage for your laptop, phone, tablet and more. Access and share files from anywhere with any device using the fastest cloud storage in New Zealand. Because we're based in New Zealand you'll get the fastest speeds possible and with local support we can quickly get you up and running should you need help.Starting Price: $3.99/month -
22
CumulusGate Licensing
CumulusGate
CumulusGate Licensing has been developed for License Management and not an adjunct to hereditary systems. CumulusGate Licensing offers an extraordinary licensing solution that aims to improve and expedite the licensing process and procedure for your products & services. Offering combined identity management & license management through unique device fingerprinting identification. CumulusGate Licensing is built to offer convenience and value to you and your customers, being flexible, fast, and easy to use. We provide a very simple, yet sophisticated API that includes all of the software licensing functionality required by ISV’s and end users today. Providing ‘Floating’ and ‘Node-Locking’ to your Users and a number of other License Models to support your business. -
23
elm
evoleap
Comprehensive licensing control, analytics, user feedback, and software release management so you can focus on improving customer experience and scaling your product. With Elm, your team can commission and update licenses for thousands of users in just a few clicks. Leverage powerful software utilization analysis dashboard to empower data driven decision making. elm empowers your Product Management team to make data driven decisions, enables Customer Success teams to drive value generation, and supports Sales with key analytics. Integration with support desk, CRM, and other 3rd party apps drives additional process automation and streamlines access to valuable insights. Your customers, resellers and other partners can have their own service portal. Each can see analytics about their downstream users and manage relevant licenses. -
24
VIPRE Encrypt.team
VIPRE Security Group
Simplify secure access to local networks, cloud infrastructures, and business applications with a unified business VPN platform designed to protect your employees wherever they work. Safeguard remote and on-the-go employees with encrypted connections to a global cloud network, ensuring their privacy and security. Provide secure remote access to internal services through Private Endpoints, which act as secure proxies, eliminating exposure to untrusted external connections. With comprehensive support for devices including iOS, Mac OS, Android, Windows, and Amazon Fire OS, this solution keeps your workforce protected across all platforms, delivering seamless and secure connectivity anytime, anywhere.Starting Price: $36/device/year -
25
SMTP.com
Ziff Davis
Reliable SMTP relay and email delivery services. Powerful email delivery services that enable you to send and track high volume emails effortlessly. Integrate and start sending in minutes. All your transactional, email relay and email delivery needs under one roof. Whether you need a low-latency email delivery provider for your transactional emails, scalable infrastructure for high-volume sends or reliable backend solution for your marketing campaigns, SMTP is built to deliver. Reputation Defender is SMTP’s proprietary technology that uses big data to proactively monitor your email list health and safeguard your domain and IP reputation among ISPs by suppressing bad emails in your sends from hard and soft bounces. This ensures your delivery rates and inbox placement incrementally gets better over time.Starting Price: $25 per month -
26
Dameware Remote Support
SolarWinds
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.Starting Price: $407.00/install -
27
Apple iPadOS
Apple
To take full advantage of the large canvas iPad offers, core elements of the iPadOS experience have been redesigned and streamlined. So you can get more done, more easily than ever. Today view widgets have been redesigned to show you more information right from the home screen. You can choose among different sizes or add a smart stack of widgets, which uses on-device intelligence to show the right widget at the right time in your day. New enhancements like sidebars and pull-down menus let you quickly and easily access more app functions from a single location, without switching views. A more compact search design lets you stay focused on your main task and open apps or search the web with just a tap. And a new as-you-type experience delivers faster, more relevant results. With Scribble, you don’t have to put Apple Pencil away to do other things. You can write by hand in any text field across iPadOS, and your words automatically convert to text.1 Now available in even more languages. -
28
ServiceDesk Plus MSP
ManageEngine
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.Starting Price: $1445 per year -
29
Cisco Duo
Cisco
Cisco Duo is a cloud-based identity security solution that protects organizations from identity-based threats and boosts workforce productivity. Trusted by over 40,000 organizations worldwide, Duo delivers an exceptional access management experience across all users, devices, and applications, making access to resources secure, seamless, and easy. Duo with Cisco Identity Intelligence provides deep visibility across your identity ecosystem, adding a powerful security layer to any identity infrastructure. Offer users a world-class access experience through Duo Passport to eliminate MFA friction and fatigue without sacrificing security. To stop threats, Duo verifies user identities with strong authenticators including Duo passwordless, Verified Duo Push with number matching, and phishing-resistant factors like biometrics and FIDO2 security keys. Paired with deep insights into users’ devices, Duo gives you the control to adaptively limit access based on device health or user risk.Starting Price: $3 per user per month -
30
Sofvie
Sofvie
Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best. Our progressive web application functions on all modern devices, operating systems, and browsers, and has been designed for ease of use, resulting in a rich experience and quick adoption. - Offline/Online functionality. - Multilingual (English, French, Spanish) following internationalization standards - Manage your workforce with as few as 5 users