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IT Management Software
IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making.
SLA Management Software
SLA management software, also known as SLA monitoring software, is a tool designed to help organizations track and monitor their service level agreements with customers. It provides a centralized platform for creating, tracking, and managing SLAs, as well as generating reports on performance and compliance. This software can be used across various industries and business sizes, making it adaptable to different needs. With features such as automated notifications, escalation protocols, and real-time data analysis, it helps businesses streamline their SLA processes and ensure timely resolution of issues. Overall, SLA management software assists companies in maintaining high levels of service delivery while meeting the requirements of their agreements.
Network Management Software
Network management software is software used by organizations to monitor and control their computer networks. It collects data on network performance, identifies potential issues, and allows for remote management of devices. This software often includes features such as network mapping, traffic analysis, and security monitoring. It can be used to optimize network performance, troubleshoot problems, and reduce downtime. Many options are available on the market today from various vendors with varying levels of complexity and functionality.
QoE/QoS Monitoring Software
QoE/QoS monitoring software is a type of computer program designed to track, analyze, and report on the quality of user experience and service provided by networks and services. It uses metrics such as latency, throughput, bandwidth utilization, packet loss, jitter and more to evaluate performance. Additionally, it can be used to generate alerts when predetermined thresholds are exceeded or to produce real-time dashboards with visualizations for easy monitoring. This technology has become increasingly important for organizations that depend heavily on IT systems for operations.
VoIP Monitoring Software
VoIP monitoring software is software to monitor and analyze Voice over Internet Protocol (VoIP) communications to ensure optimal performance, security, and quality of service. These tools provide real-time monitoring of VoIP calls, network traffic, and endpoints to identify issues such as jitter, latency, packet loss, and call drops. VoIP monitoring software typically includes features like call quality metrics, performance analytics, network diagnostics, and troubleshooting tools to help administrators quickly resolve issues and maintain service reliability. It is commonly used in businesses to ensure high-quality voice communication for internal and external calls and to prevent disruptions in services.
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    SolarWinds VNQM
    VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting.
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