Best NPS Software in Australia - Page 2

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

ZACsuite is the reference platform for the management of operational marketing from A to Z. Thanks to ZACsuite, even small businesses can have the potential of a large national agency, at affordable costs. Zelando boasts over twenty years of experience in operational marketing and ZACsuite is the constantly evolving fruit of this experience: when you talk to us we understand your language. In ZACsuite you will find ready and available many features you have always wanted to make your work more efficient but, if you want to stand out from your competitors or want to please a customer, you can ask us to customize some features that will make you unique. ZACsuite allows you to choose the most congenial career path for you. Choose from the many features of ZACsuite to enhance your company's field marketing activities. Personnel recruitment, selection, and profiling are the distinctive elements of your company. ZACsuite assures you the perfect success of all these phases.

The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.

Built for businesses, designed for people, loved by teams. Discover why we're a leading survey platform for companies around the globe. Drive growth and innovation with a secure platform that works for your entire team. Protecting your confidential survey data is our highest priority. With encryption, SSO, SSAE-16 SOC II compliant data centers, and our commitment to HIPAA and GDPR compliance, we keep your data safe. Get access to dashboards and settings for increased visibility over user activity. Control how collected data is shared and ensure that data is both accessible and secure. Combine survey data with data you already have using integrations and APIs. Connect SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 additional integrations.

We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.

SimplyPulse helps companies measure, understand, and improve employee engagement through smart and simple pulse measurements, eNPS, and customized surveys. Measuring employee engagement is key to a successful workplace. By regularly collecting feedback, you can gain real-time insights into your employees' wellbeing and challenges. This will help you strengthen your work culture, improve well-being and retain talented employees. Engaged employees drive both innovation and growth! SimplyPulse help companies create an engaged and successful workplace through insight-driven and flexible employee feedback.