Best Reputation Management Software in the USA of 2025

Caller ID Reputation

Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them.

22 Ratings

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Podium

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

2,057 Ratings

Starting Price: $399 per month

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Rannko

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

12 Ratings

Starting Price: $49 / month

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GMBapi.com

Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!

2 Ratings

Starting Price: $4 per listing per month

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SeoSamba Marketing Operating System (MOS)

SeoSamba

SeoSamba's Marketing Operating System or MOS is a comprehensive cloud marketing software ideal for small businesses and multi-locations enterprises alike. Your SeoSamba Marketing Operating System includes a set of high-performance tools to help build a powerful no-nonsense digital marketing presence up. Access SEO tools, Google and Facebook review management tools, email marketing tools, social marketing tools including a mobile app, VoIP telephony and call tracking tools, text marketing and messaging tools, as well as centralized blogging for SeoToaster and Wordpress powered websites. SeoSamba MOS seamlessly integrates with SeoSamba's CRM product SeoToaster Ultimate CRM and features two companions mobile apps, a social marketing and lead & CRM apps to help you manage your business on-the-go. SeoSamba MOS can be private-labeled by solution providers.

Starting Price: $99.00/month

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Hootsuite

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.

40 Ratings

Starting Price: $99 per month

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Synup

Synup OS is an all-in-one operating system built for marketing agencies to manage sales, clients, and service delivery from a single platform. It helps agencies grow revenue, retain clients, and replace multiple disconnected tools with one centralized system. Synup offers a suite of white label local marketing apps for listings, reputation management, and social media—allowing agencies to deliver essential SMB marketing services at no extra cost. With AI-powered automations, churn forecasting, and unified client data, Synup makes it easy to manage pipelines, track campaign deliverables, automate billing, and uncover upsell opportunities. Whether managing 10 clients or 10,000, Synup helps agencies deliver better local marketing results and a stronger client experience through one powerful platform.

30 Ratings

Starting Price: $79.00/month

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ReviewInc

ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.

11 Ratings

Starting Price: 39

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GiveMe5.ai

GiveMe5.ai is a comprehensive review management platform that enables businesses to take control of their online reputation. With its advanced features, such as review monitoring, sentiment analysis, and review response automation, GiveMe5.ai makes it easy for businesses to manage and monitor their online reviews from one centralized platform. The platform helps businesses increase their online visibility and credibility by leveraging the power of customer reviews. GiveMe5.ai enables businesses to collect, manage, and showcase customer reviews on various online platforms, including Google, Facebook, Yelp, and more. Designed with ease-of-use in mind, GiveMe5.ai is suitable for businesses of all sizes and industries. The platform offers flexible pricing plans and provides personalized support to help businesses get the most out of their review management strategy. Sign up for free trial today and start harnessing the power of customer reviews!!

6 Ratings

Starting Price: $29/month

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SpotOn

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

1 Rating

Starting Price: $0/month

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iReview

iReview Reputation Management—a revolutionary solution that sculpts and navigates your online image. Leveraging advanced sentiment analysis and real-time monitoring, iReview empowers you to refine and amplify your reputation. Every online interaction contributes to your brand's narrative. iReview comprehensively analyzes user-generated content, transforming it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these into a coherent storyline, putting you in control of your online presence. Benefit from iReview's tailored approach. Detect potential PR challenges, capitalize on brand-building opportunities, and foster authentic connections with your audience through real-time alerts. The intuitive dashboard showcases sentiment trends and uncovers patterns, giving you a competitive edge. Harness public perception to fine-tune your strategies, craft resonant messages, and innovate with precision.

1 Rating

Starting Price: $99

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GoHighLevel

HighLevel

All the tools you need in one platform without having to "duct-tape" multiple platforms together! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more. Use our built in tools to collect payments, schedule appointments, and track analytics. HighLevel is a Full Suite Platform for Agencies. Included in the Platform is a full featured Page Builder to capture leads. Our intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.

1 Rating

Starting Price: $97 per month

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REVIEWS.io

Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.

1 Rating

Starting Price: $89 per month

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ProvenExpert.com

Expert Systems AG

With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: use our industry-specific survey templates and adapt them to your needs. Survey analytics let you see just how satisfied your customers are. Publish ratings and reviews on your company profile (equipped with a Google star rating, which can be integrated into your website's search results). 100% control! It's never been this easy to attract new business! Boost your business with customer reviews. More than 205,500 freelancers, entrepreneurs and large companies use ProvenExpert.com.

1 Rating

Starting Price: $24.90 per month

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TrustAnalytica

TrustAnalytica is the best online interaction solution to helps businesses grow and be found online. With a universal business toolkit, TrustAnalytica can help businesses provide excellent customer experiences and retain their customers using modern technologies. Everyday companies from small and large use TrustAnalytica for Internet marketing and reservations, connecting to prospects and customers and conducting research surveys. TrustAnalytica can help you build your online reputation by automatically generating new reviews. It takes seconds for consumers to submit reviews with TrustAnalytica's reputation management system since it sends them a text message with a direct link. Do not sit around and wish for more reviews; instead, get out and acquire them.

2 Ratings

Starting Price: $49 per month

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Qebot

Manage all of your business software in a single platform. Single sign-on, increased team productivity, and better automation through tool centralization. What makes having all of your tools in a single, centralized platform so great? By having all of your tools in a single platform, managing you day-to-day just became a whole lot easier. Qebot Partners with the best software companies in the world, integrating their technology into a centralized platform - then we take it a step further. Centralizing your digital tools can save you time and money while managing and growing your business. The Qebot platform is built with some of the most highly rated, and scalable products on the market. Everyone from large marketing agencies, franchise corporations, and media conglomerates, to locally owned businesses and sole proprietorships drive success with Qebot's tools. There's a set of applications for every business.

Starting Price: Free access

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eEndorsements

eEndorsements is the All In One solution for local service businesses. A Ready Digital Shop for You. A Great Digital Experience for Your Customers. Get all the essential automation your business needs to grow scale from appointment booking to seamless payment with marketing promotions and automation that keeps your business booming. Local Business Directory Listing Online Appointment Booking Appointment Waitlist Appointment Reminders Mobile Appointment Check In Card On File Appointment Reservation/ Check Out Appointment Cancellation Policy Management Online/Mobile Invoicing and Payments Tablet, Card Reader Compatibility Accounting Software Integration Product Inventory Gratuity Management Review Collection and Management Video Reviews Promotional Offer Campaigns Gift Cards SMS Marketing Event/ Trigger Marketing Automation Social Media Posting Contact Management Team and Multiple Location Management

Starting Price: $49.00/month

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myPresences

The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.

Starting Price: $49/m per location

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Local Siren

Local Siren (Local Siren - Digital Marketing Agency)

In today’s digital landscape, many small businesses struggle to gain visibility on Google and Local Search, which means potential customers can’t find them just when they’re needed the most. Our expertise lies in optimizing your business presence so that you're not only visible but also prominent in local search results. This allows you to focus on what you do best: serving your customers and growing your business. Let Local Siren help you connect with your community and ensure your services shine where it matters.

Starting Price: $57

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LocalClarity

LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response

Starting Price: $12 per month

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AreTheyHappy

AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial

Starting Price: €49/location/month

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GuestRevu

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

Starting Price: 30$/month/property

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Endorsal

No more fishing for compliments Customer testimonials, automated. Set up in 10 minutes. Collecting high-quality testimonials is important to every business. But it's always been a long, painful game of back-and-forth. Endorsal streamlines the whole process by fully automating it, saving your business time and money. Increase conversions, build customer loyalty and strengthen your brand. Choose the information you’d like to collect from your customers, customize the form to match your brand and you’re done! Send automated review requests to your customers via email & SMS. Choose from one of our clean, responsive templates and customize to your branding or create your own using our REST API. Embed testimonials wherever you like in minutes with no coding knowledge required. Customers can easily publish their comments to review platforms including Google My Business, Facebook Pages and Yelp.

Starting Price: $39 per month

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Wonderflow

Wonderflow provides a leading generative-AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. By aggregating and analyzing the Voice of the Customer (VoC) data from diverse sources—including online reviews, surveys, and support interactions—we deliver actionable insights that drive smarter decision-making across consumer insights, product development, marketing, and customer experience teams. We've been showing the way in the Voice of the Customer market since 2015 with the mission that at least one product or service in your life has been improved through Wonderflow insights.

Starting Price: $30K per year

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Cloutly

Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.com

Starting Price: $29 per user per month

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Merchynt

Merchynt helps thousands of small businesses get found and chosen by more local customers online by optimizing their business profiles on major search platforms, including Google, Facebook, Yelp, Siri, TripAdvisor, and 40 others. The Merchynt platform is best for small businesses that find advertising to be too expensive or ineffective. This is not regular website SEO! It's proven to work faster and cost less. 87% of people pick a local business based on their reviews! That's why Merchynt also gives you the tools you need to get more 5-star customer reviews on Google & Yelp, so your business profile will rank higher, and convert more visitors to customers. Email or text your customers the Merchynt Review Request Tool and watch the positive reviews come flying in and your sales soar. Merchynt is used by thousands of small businesses and is rated Excellent on Trustpilot. Get started with their free trial today! Plans start at just $55 per month.

Starting Price: $80 per month

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Grade.us

Grade.us is a cloud-based reputation and review management platform that is ideal for digital marketing agencies, SEOs, and brands. Grade.us features include review generation, review monitoring, and marketing online reviews. With Grade.us, users are able to collect customer reviews using email and drip campaigns as well as a range of tools. Get notifications of new reviews on Google, Facebook and 100+ industry specific review sites. Share your best reviews on your website with our WordPress plugin and floating carousel widget. Automatically post your great reviews on social media channels. Grade.us comes with a full set of reseller tools that allows agencies to white label the service, generate leads, and grow their reputation service offering.

Starting Price: $180.00/month

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Howazit

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Starting Price: $150/month

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Social Places

Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.

Starting Price: Based on Location Count

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Ratecard

More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.

Starting Price: €9.99 per user per month

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Best Reputation Management Software in the USA

Compare the Top Reputation Management Software in the USA as of November 2025

What is Reputation Management Software in the USA?

Caller ID Reputation

Podium

Rannko

GMBapi.com

SeoSamba Marketing Operating System (MOS)

Hootsuite

Synup

ReviewInc

GiveMe5.ai

SpotOn

iReview

GoHighLevel

REVIEWS.io

ProvenExpert.com

TrustAnalytica

Qebot

eEndorsements

myPresences

Local Siren

LocalClarity

AreTheyHappy

GuestRevu

Endorsal

Wonderflow

Cloutly

Merchynt

Grade.us

Howazit

Social Places

Ratecard

Best Reputation Management Software in the USA

Compare the Top Reputation Management Software in the USA as of November 2025

What is Reputation Management Software in the USA?

Caller ID Reputation

Podium

Rannko

GMBapi.com

SeoSamba Marketing Operating System (MOS)

Hootsuite

Synup

ReviewInc

GiveMe5.ai

SpotOn

iReview

GoHighLevel

REVIEWS.io

ProvenExpert.com

TrustAnalytica

Qebot

eEndorsements

myPresences

Local Siren

LocalClarity

AreTheyHappy

GuestRevu

Endorsal

Wonderflow

Cloutly

Merchynt

Grade.us

Howazit

Social Places

Ratecard

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