Best Visual Feedback Tools in the USA

Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.

Reviewing creative work should be the easy part. Wipster streamlines review cycles so creative teams can deliver better work faster. Create your project where you’ll upload your WIPs and add collaborators (Creatives, Project Managers, and Reviewers). Upload and share WIPs from Wipster cloud, other storage apps, Adobe, or API. Collaborators add feedback to a single asset or a whole campaign. Creatives and Project Managers work through multiple versions and review cycles. All assets and projects are tracked through stages from ‘Review’, to ‘Working on it’, through to ‘Approved’. Approved work is delivered in high resolution as a download, shared to other storage, or through the API.

Filestage is the enterprise-ready online proofing software that helps teams to get their work reviewed and approved faster. Filestage streamlines, organizes and automates feedback on files throughout the proofing process, while reducing errors and ensuring compliance guides are met. Enable colleagues and clients to view and annotate files in real-time for marketing campaigns, video production, website design, product catalogues or anything else - and to approve files when they are complete. This makes Filestage a perfect fit for creative agencies as well as marketing teams of small, medium and enterprise companies. With customers such as Sixt, Lufthansa, NBC Universal, Sharp, GroupM and many more, over 530k users worldwide have uploaded and proofed more than 5.2m files with Filestage.

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.

The website feedback tool for projects and teams. Pagereview makes it easy to get clear, contextual feedback for your website with a single click. Identify bugs, share feedback, and review designs all in one place. A single place for all feedback Collaborate on design reviews with annotated comments and feedback. Each added comment on the site acts as its own comment thread, letting you and everyone else keep track of the conversation in-context. Comment replies are automatically grouped right underneath it in a thread. Comments can even be archived once resolved. Suggest design edits and preview them Use design modifiers within comments to easily test out and visualize a design change. Suggest copy changes, swap out images, add borders and margins, change the font size and color and more. Once a comment modifier is added, hover over and back on the comment to see the before/after changes. Keep everyone up-to-date without extra effort.

Oppolis Cloud, the all-in-one solution for creative collaboration, review and approval, and asset management. Oppolis Cloud brings an easy process to the content production journey. It simplifies collaboration when starting projects off, when capturing external project content into creative reviews and during the approval of content at final sign off. It does this by helping teams to initiate creative design workflows from multiple start points and allows them to see it through to completion, cutting out the disconnected email threads and file dropping that would otherwise take place outside of the system.

Watch videos of real people using your website and find out. Get your first 5 user test results free. Write a list of tasks you want users to perform on your website. Choose from a wide array of demographic factors to find the right users. Collect videos to hear what users are thinking and see where they’re getting stuck. Analyzing user testing videos is a time-consuming process, but with our Collaborative Analysis suite, turning user data into product action is fast and easy. Divide and conquer your results, then share key moments and findings efficiently to keep the team up to speed. Collaborative Analysis saves time and gets everyone engaged directly in user data. Scale up your research with crowdsourcing! The UXCrowd aggregates and ranks usability insights with crowd voting, so you can immediately see which issues were most important to users. Run more tests, find the big issues faster, and take action to improve your website, aided by the wisdom of the crowd.