Some services are degraded

Last updated on Aug 2, 2026 at 11:38pm UTC

Application (Dashboard & API)
99.996% uptime
30 days ago
Today
Website
100% uptime
30 days ago
Today
Mobile Apps
100% uptime
30 days ago
Today
Message Delivery & Automations
100% uptime
30 days ago
Today
Captain (AI)
100% uptime
30 days ago
Today
Live-Chat Widget
100% uptime
30 days ago
Today
WhatsApp
100% uptime
30 days ago
Today
Facebook Messenger
100% uptime
30 days ago
Today
Instagram
100% uptime
30 days ago
Today
Email
100% uptime
30 days ago
Today
SMS (Twilio)
100% uptime
30 days ago
Today
Telegram
100% uptime
30 days ago
Today
LINE
100% uptime
30 days ago
Today

Previous incidents

Aug 02, 2026

Service Degradation - Meta permissions affecting Instagram, Facebook Messenge...

Degraded

Updated Jul 31, 2026 at 1:43pm UTC

Meta has identified the root cause of the ongoing disruption, and we are working closely with their team on a resolution.
New Instagram, Facebook, and WhatsApp inbox creation is temporarily unavailable. Instagram messaging is partially operational, but some messages may still fail. Existing WhatsApp inboxes should continue working normally.
If you experience issues syncing WhatsApp templates, follow this guide to use your own WhatsApp Business token: [Sync templates using a business token](ht...

5 previous updates
Previous updates