All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Integration Methods Operational
90 days ago
99.99 % uptime
Today
Components ? Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout ? Operational
90 days ago
99.98 % uptime
Today
Product Pillars Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Hosted Payment Page ? Operational
90 days ago
100.0 % uptime
Today
Card API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Service Degradation - Platform Performance
Resolved - This service degradation has been resolved.
Oct 31, 10:05 GMT
Update - We are continuing to monitor for any further issues.
Oct 31, 10:04 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 09:53 GMT
Investigating - We are currently investigating reports of degraded performance affecting parts of our platform. Users may experience slower than usual response times or intermittent errors.
Oct 31, 09:13 GMT
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Service Degradation – Subset of Reuse and Rebill Transactions
Resolved - This incident has been resolved.
Oct 29, 16:39 GMT
Investigating - We’re currently investigating an issue affecting a subset of Mastercard reuse and rebill transactions. Some transactions may experience delays or failures during processing.

Our team is working to identify the cause and restore full service as soon as possible.
Oct 29, 15:09 GMT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Intermittent REST API Processing Issues
Resolved - This incident has been resolved.
Oct 22, 15:37 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 10:00 BST
Investigating - We’re currently investigating an intermittent issue affecting payment processing via our REST API. Some transactions may fail or experience delays. Our team is working to identify the cause and restore full service as soon as possible.
Oct 22, 09:27 BST
Oct 21, 2025

No incidents reported.

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