All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Aircall Apps Operational
Aircall Workspace (Web) Operational
Aircall Workspace (Desktop) Operational
Aircall Mobile App (iOS) Operational
Aircall Mobile App (Android) Operational
Aircall Chrome Extension Operational
Voice — Calling Operational
Inbound Calls Operational
Outbound Calls Operational
Call Routing & IVR Operational
Call Recording & Voicemail Operational
Power Dialer Operational
eSIM Operational
Messaging Operational
Inbound Messaging (SMS/MMS) Operational
Outbound Messaging (SMS/MMS) Operational
WhatsApp in Aircall Operational
AI Assist Operational
Transcription & Conversation Insights Operational
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
AI Call Scoring Operational
Workflow Automation (API, CRM, Emails) Operational
AI Agents Operational
AI Voice Agent (AIVA) — Inbound Operational
AI Voice Agent (AIVA) — Outbound Operational
AI Messaging Agent Operational
Aircall Dashboard Operational
Conversation Center Operational
Analytics Operational
Live Monitoring Operational
Numbers Management (Purchase, Porting, Compliance) Operational
Users & Teams Operational
Call Settings & Call Flow Editor Operational
My Company (Account Management) Operational
Outbound Campaigns Operational
Authentication Operational
Login Operational
Single Sign On (SSO) Operational
Integrations & APIs Operational
API & Webhooks Operational
Integration Marketplace Operational
CTI & Click to Call Operational
Hubspot Integration Operational
Salesforce Integration Operational
Zendesk Integration Operational
Other Integrations Operational
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Tuesday, September 22nd 2026 starting at 6:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporarily delays in Live Monitoring data, encounter error messages in the Live Monitoring UI, or find that the Live Monitoring dashboard does not load any data upon opening.

The maintenance will be carried out with the following schedule:
06:00AM – 07:00AM UTC
04:00PM – 05:00PM Sydney (AEDT)
08:00AM – 09:00AM Paris (CEST)
02:00AM – 03:00AM New York (EDT)

Sep 21, 08:16 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Completed - The scheduled maintenance has been completed.
Sep 18, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Friday, September 18th 2026, starting at 05:00 UTC.

During this window and for a few seconds, a small number of users may briefly see a different version of a feature that's currently being gradually rolled out or tested. This resolves automatically and does not affect core account or calling functionality

The maintenance will be carried out with the following schedule:
05:00AM – 05:30AM UTC
03:00PM – 03:30PM Sydney (AEDT)
06:00AM – 06:30AM London (GMT)
01:00AM – 01:30AM New York (EDT)

Sep 16, 13:32 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, September 16th 2026, starting at 20:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. You may experience messaging disruption during the maintenance window, such as :
* SMS on French lines won't be sent or received

The maintenance will be carried out with the following schedule:
08:00PM – 09:00PM UTC
06:00AM – 07:00AM Sydney (AEDT)
09:00PM – 10:00PM London (GMT)
04:00PM – 05:00PM New York (EDT)

Sep 16, 12:04 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Completed - The scheduled maintenance has been completed.
Sep 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, September 12th 2026 starting at 7:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. You may experience messaging disruption of a few seconds during the maintenance window, such as :
* inbound calls won't be dispatched to agents
* dispatched calls won't be answered
* in-call actions may fail
* calls may get stuck

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
05:00PM – 06:00PM Sydney (AEDT)
09:00AM – 10:00AM Paris (CEST)
03:00AM – 04:00AM New York (EDT)

Sep 8, 14:38 UTC

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.