Monitoring - A fix has been implemented and we are currently backfilling the messages and monitoring these jobs.
Sep 12, 2026 - 09:37 EDT
Sep 12, 2026 - 09:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 2026 - 09:36 EDT
Sep 12, 2026 - 09:36 EDT
Investigating - We identified an issue affecting the sending of transactional emails. Emails are currently paused while we investigate the root cause.
important: no emails or data are being lost. the affected emails are being held/paused and will not be discarded as a result of this incident.
Sep 10, 2026 - 07:58 EDT
important: no emails or data are being lost. the affected emails are being held/paused and will not be discarded as a result of this incident.
Sep 10, 2026 - 07:58 EDT
Fera Management Portal
Operational
Fera APIs
Operational
Public API
Operational
Private API
Operational
Background Workers
Operational
Customer Messages
Operational
Syncs
Operational
Upstream Services
Operational
AWS apigateway-us-east-1
Operational
SendGrid API
Operational
SendGrid Event Webhook
Operational
SendGrid API v3
Operational
Cloudflare DNS Root Servers
Operational
SendGrid API v2
Operational
Heroku
Operational
Pusher Channels Pusher.js CDN
Operational
Pusher Channels Webhooks
Operational
Pusher Channels REST API
Operational
Pusher Channels WebSocket client API
Operational
Cloudflare Toronto, ON, Canada - (YYZ)
Operational
Cloudflare Atlanta, GA, United States - (ATL)
Operational
Cloudflare Storage
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Firewall
Operational
Cloudflare R2
Operational
Cloudflare Images
Operational
Cloudflare Mirage
Operational
Cloudflare Network
Degraded Performance
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare Image Resizing
Operational
Cloudflare SSL Certificate Provisioning
Operational
Cloudflare CDN Cache Purge
Operational
Intercom Web Messenger
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.