Update - X Corp has assured us that Segmentation data will soon be fixed for AGE, GENDER, PLATFORM, and METROS(DMA).
We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Wednesday, June 10th, 2026
Jun 09, 2026 - 00:26 UTC
We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Wednesday, June 10th, 2026
Jun 09, 2026 - 00:26 UTC
Update - Our team continues to actively work with X to address all known issues. We will continue to provide updates as soon as new information becomes available.
The next update will be on Monday, June 8, 2026
Jun 05, 2026 - 21:01 UTC
The next update will be on Monday, June 8, 2026
Jun 05, 2026 - 21:01 UTC
Update - All reports have recovered, except for ORGANIC_TWEET_REPORT. Following a call with X Corp, we understand that they are working on a fix on their end.
X Corp has assured us that Segmentation data after April 5th will soon be fixed for AGE, GENDER, PLATFORM, and METROS(DMA).
X Corp has confirmed that they are still investigating the reported 500 and 503 exceptions, but do not have an update for us at this time.
We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Friday, June 5th, 2026
Jun 03, 2026 - 22:35 UTC
X Corp has assured us that Segmentation data after April 5th will soon be fixed for AGE, GENDER, PLATFORM, and METROS(DMA).
X Corp has confirmed that they are still investigating the reported 500 and 503 exceptions, but do not have an update for us at this time.
We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Friday, June 5th, 2026
Jun 03, 2026 - 22:35 UTC
Update - We are starting to see some improvements for jobs with null values in the segment field. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Tuesday, June 2, 2026
May 30, 2026 - 19:00 UTC
Next Expected Update: Tuesday, June 2, 2026
May 30, 2026 - 19:00 UTC
Update - Our team continues to actively work with X to address all known issues. We will continue to provide updates as soon as new information becomes available.
The next update will be on Saturday, May 30th.
May 28, 2026 - 22:52 UTC
The next update will be on Saturday, May 30th.
May 28, 2026 - 22:52 UTC
Update - Our team continues to work with X to address all known issues. We have recently followed up with them regarding their progress. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Thursday, May 28, 2026
May 26, 2026 - 23:14 UTC
Next Expected Update: Thursday, May 28, 2026
May 26, 2026 - 23:14 UTC
Update - Our team continues to work with X to address all known issues. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Tuesday, May 26, 2026
May 24, 2026 - 03:43 UTC
Next Expected Update: Tuesday, May 26, 2026
May 24, 2026 - 03:43 UTC
Update - The HTTP 500 Internal Server Errors across both the X Ads and X Organic connectors have been resolved. Reports without segmentation are syncing successfully with cursors advancing as expected.
We continue to see data integrity issues with segmented tables. The API returns job results indicating that the `segment` field is null for some entities, causing those records to be dropped during upsert because `segment` is part of the primary key. This has been reported to X Corp along with multiple examples. We are continuing to actively work with X Corp toward a resolution
Next Expected Update: Saturday, May 23rd.
May 21, 2026 - 16:48 UTC
We continue to see data integrity issues with segmented tables. The API returns job results indicating that the `segment` field is null for some entities, causing those records to be dropped during upsert because `segment` is part of the primary key. This has been reported to X Corp along with multiple examples. We are continuing to actively work with X Corp toward a resolution
Next Expected Update: Saturday, May 23rd.
May 21, 2026 - 16:48 UTC
Update - We are working to identify possible workarounds. In the meantime, we are continuing to communicate with the X team. We will continue to provide updates as soon as new information becomes available.
Next expected update: Thursday, May 21th
May 18, 2026 - 16:41 UTC
Next expected update: Thursday, May 21th
May 18, 2026 - 16:41 UTC
Update - Our team continues to work with X to address all known issues. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.
Next Expected Update: Monday, May 18, 2026
May 14, 2026 - 22:20 UTC
Next Expected Update: Monday, May 18, 2026
May 14, 2026 - 22:20 UTC
Update - We are continuing to observe HTTP 500 Internal Server Errors across both the X Ads and X Organic connectors. As a result, data ingestion for those endpoints is currently being skipped to avoid further processing failures. You will notice an alert on your dashboard for the same.
However, we are no longer receiving empty reports for most report types. This issue currently persists only for ORGANIC_TWEET_REPORT. We are actively working with the X support team to resolve the remaining API issues.
If you have started seeing the latest data in your reports tables and no longer see the "Stats Report Server Error" alert on your dashboard, you may perform a full resync to backfill any missing historical data.
May 14, 2026 - 15:37 UTC
However, we are no longer receiving empty reports for most report types. This issue currently persists only for ORGANIC_TWEET_REPORT. We are actively working with the X support team to resolve the remaining API issues.
If you have started seeing the latest data in your reports tables and no longer see the "Stats Report Server Error" alert on your dashboard, you may perform a full resync to backfill any missing historical data.
May 14, 2026 - 15:37 UTC
Identified - X's async reporting API has been intermittently returning empty or zero-value data and experiencing a higher rate of Internal Server errors since approximately April 9, 2026. This affects all report tables in the Twitter Ads and Twitter Organic connectors.
We have reported this issue to X Corp and are actively working with them toward a resolution.
May 13, 2026 - 18:41 UTC
We have reported this issue to X Corp and are actively working with them toward a resolution.
May 13, 2026 - 18:41 UTC
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