[us-west-2] Increased latency on single shard
Resolved
Jul 29, 2026 at 8:27am UTC
We saw elevated database load on our shared production environment beginning around 05:00 UTC, which caused some multi-step workflows to experience scheduling delays and increased API/dashboard latency for affected tenants.
We reduced connection pressure on the shared database and latency has returned to normal. We’re continuing to monitor closely.
Affected services
Updated
Jul 29, 2026 at 8:20am UTC
We have pushed some configuration changes and are seeing initial signs of improvement. We will continue to monitor the situation.
Affected services
Created
Jul 29, 2026 at 7:56am UTC
We're monitoring increased latency on a single shared cloud shard in our us-west-2 region experienced elevated database lock contention, which is causing higher API and scheduling latency and some intermittent task-dispatch delays for tenants on that shard. Tasks are continuing to be ingested and assigned.
Affected services