Service Under Maintenance

About This Site

Welcome to the MoonPay status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
On-ramp Widget Operational
90 days ago
100.0 % uptime
Today
Off-ramp Widget Operational
90 days ago
100.0 % uptime
Today
MoonPay App Operational
90 days ago
100.0 % uptime
Today
NFT Checkout Widget Operational
90 days ago
100.0 % uptime
Today
Features Operational
Activity Operational
Authentication Operational
Discovery Operational
Earn Operational
KYC Operational
Partner Dashboard Operational
Recurring Buy Operational
Send Operational
Convert Operational
Wallet Balances Operational
Web Account Operational
Email Delivery Operational
File Upload Operational
Payment Methods (Buy) Operational
Credit & Debit Cards Operational
Apple Pay Operational
Google Pay Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
GBP Open Banking Payments Operational
SEPA Open Banking Payments Operational
PayPal Operational
PIX Operational
Venmo Operational
MoonPay Balance Operational
Revolut Pay Operational
Interac Operational
Payout Methods (Sell) Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
USD Bank Transfers (ACH) Operational
Debit Cards / Pay to Card Operational
PayPal Operational
Venmo Operational
MoonPay Balance Operational
Digital Currencies (Global) Under Maintenance
Algorand Operational
Animecoin (Arbitrum) Operational
Aptos Operational
Bitcoin Operational
Bitcoin Cash Operational
Bonk (Solana) Operational
Cardano Operational
Cosmos Operational
Dogecoin Operational
Ethereum Operational
Ethereum (Polygon) Operational
Filecoin Operational
Hedera Hashgraph Operational
Jupiter (Solana) Operational
Litecoin Operational
Lisk Under Maintenance
Mina Operational
NEAR Protocol Operational
PayPal USD (Solana) Operational
Polkadot Operational
Ronin Under Maintenance
Solana Operational
Sonic Operational
Stacks Operational
Starknet Operational
Stellar Operational
Sui Operational
Tether (Arbitrum) Operational
Tether (Polygon) Operational
Tether (Solana) Operational
Toncoin Operational
TRON Operational
USD Coin (Arbitrum) Operational
USD Coin (Base) Operational
USD Coin (Hedera) Operational
USD Coin (Polygon) Operational
USD Coin (Solana) Operational
USD Coin (Stellar) Operational
Vine Coin (Solana) Operational
XRP Operational
BNB Operational
Ripple USD (XRPL) Operational
USAT (Ethereum) Operational
Chainlink (Ethereum) Operational
Tether Gold (Ethereum) Operational
World Liberty Financial USD (Ethereum) Operational
PayPal USD (Ethereum) Operational
Worldcoin (Ethereum) Operational
Ripple USD (Ethereum) Operational
Dai (Ethereum) Operational
USDT0 (Plasma) Operational
Aave (Ethereum) Operational
Uniswap (Ethereum) Operational
Celo Dollar (Celo) Operational
USD Coin (Avalanche (C-Chain)) Operational
USD Coin (Optimism) Operational
USD Coin (Ethereum) Operational
USD Coin Operational
ApeCoin (Ethereum) Operational
Avalanche Operational
Animecoin (Ethereum) Operational
aixbt (Base) Operational
Dogs (TON) Operational
Flow Operational
Chiliz Operational
Shiba Inu (Ethereum) Operational
Tether (TON) Operational
Tether (Ethereum) Operational
World Liberty Financial USD (Binance Smart Chain (BEP-20)) Operational
POL Operational
Worldcoin (Optimism) Operational
Tether (TRON) Operational
Immutable X (Ethereum) Operational
Ondo (Ethereum) Operational
Injective Operational
Tether (Binance Smart Chain (BEP-20)) Operational
Lido DAO (Ethereum) Operational
Tether (Optimism) Operational
Livepeer (Ethereum) Operational
POL (Ethereum) Operational
XO Cash (Solana) Operational
Cash (Solana) Operational
USD8 (Moca) Under Maintenance
Digital Currencies (US) Operational
Bitcoin Operational
USD Coin (Arbitrum) Operational
BNB Operational
Ethereum (Polygon) Operational
USD Coin (Stellar) Operational
Cosmos Operational
Solana Operational
Berachain Operational
TRON Operational
Sui Operational
Toncoin Operational
Tether (Polygon) Operational
Monad Operational
Tether (Arbitrum) Operational
XRP Operational
USD Coin (Solana) Operational
Tether (Solana) Operational
Ethereum Operational
Bitcoin Cash Operational
Stellar Operational
NEAR Protocol Operational
USD Coin (Polygon) Operational
Litecoin Operational
Cardano Operational
Algorand Operational
Bonk (Solana) Operational
Core Operational
Hedera Hashgraph Operational
Tezos Operational
Ripple USD (XRPL) Operational
Dogecoin Operational
USD Coin (Base) Operational
Decentraland (Ethereum) Operational
Tether Gold (Ethereum) Operational
Uniswap (Ethereum) Operational
PayPal USD (Ethereum) Operational
USAT (Ethereum) Operational
Basic Attention Token (Ethereum) Operational
USDT0 (Plasma) Operational
Dai (Ethereum) Operational
Chainlink (Ethereum) Operational
World Liberty Financial USD (Ethereum) Operational
Ripple USD (Ethereum) Operational
The Graph (Ethereum) Operational
USD Coin (Optimism) Operational
USD Coin Operational
USD Coin (Avalanche (C-Chain)) Operational
USD Coin (Ethereum) Operational
Avalanche Operational
Gods Unchained (Ethereum) Operational
POL Operational
Tether (Ethereum) Operational
World Liberty Financial USD (Binance Smart Chain (BEP-20)) Operational
Pepe (Ethereum) Operational
POL (Ethereum) Operational
Official Trump (Solana) Operational
Immutable X (Ethereum) Operational
Tether (TRON) Operational
Shiba Inu (Ethereum) Operational
Tether (TON) Operational
Tether (Binance Smart Chain (BEP-20)) Operational
XO Cash (Solana) Operational
Cash (Solana) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Apdex
Fetching
May 18, 2026

No incidents reported today.

May 17, 2026
Scheduled Payment Method Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:15 UTC
Scheduled - There is an upcoming scheduled maintenance and the following payment methods may be affected during the maintenance window:

SEPA
May 6, 10:50 UTC
Scheduled Payment Method Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:15 UTC
Scheduled - There is an upcoming scheduled maintenance and the following payment methods may be affected during the maintenance window:

SEPA Open Banking
May 6, 10:41 UTC
May 16, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 18:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:55 UTC
Scheduled - There is an upcoming scheduled maintenance and the following tokens may be suspended during the maintenance window.
NEAR
ATOM
BERA_BERA
MANA
SUI
AVAX_CCHAIN
MON_MON
GODS
IMX
TRUMP_SOL
HBAR
ADA
ALGO
BAT
BONK_SOL
CORE
POL
APE
GRT
SHIB
XTZ
May 5, 09:55 UTC
May 15, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:46 UTC
Scheduled - There is an upcoming scheduled maintenance and the following tokens may be suspended during the maintenance window.
BCH
May 15, 11:44 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Onramp delivery of some crypto assets is delayed
Resolved - The issue has been fixed and all pending orders are completed.
May 8, 08:29 UTC
Monitoring - The issue has been fixed and stuck orders are now processing
May 8, 08:08 UTC
Identified - We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders.
New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
May 8, 07:42 UTC
Investigating - We are currently investigating this issue.
May 8, 06:58 UTC
May 7, 2026

No incidents reported.

May 6, 2026
Delays processing Apple Pay payments
Resolved - This incident has been resolved.
May 6, 13:04 UTC
Monitoring - We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
May 6, 11:54 UTC
Identified - We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
May 6, 10:54 UTC
Investigating - We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
May 6, 10:47 UTC
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

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