All Systems Operational

About This Site

Please note that during Christmas and New Year period, there may be a delay in processing your support requests.

Uptime over the past 90 days. View historical uptime.
Nuki Website & Online Shop Operational
90 days ago
99.98 % uptime
Today
Nuki Remote Access Operational
90 days ago
100.0 % uptime
Today
Nuki Web Operational
90 days ago
100.0 % uptime
Today
Nuki REST API Operational
90 days ago
100.0 % uptime
Today
Firmware Updates Operational
90 days ago
99.99 % uptime
Today
Smart Hosting Service (SHS) Operational
90 days ago
100.0 % uptime
Today
Airbnb Operational
90 days ago
100.0 % uptime
Today
Eviivo Operational
90 days ago
100.0 % uptime
Today
Guesty Operational
90 days ago
100.0 % uptime
Today
Smily Operational
90 days ago
100.0 % uptime
Today
Smoobu Operational
90 days ago
100.0 % uptime
Today
Smart Home Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Operational
90 days ago
100.0 % uptime
Today
Google Home Operational
90 days ago
100.0 % uptime
Today
Matter Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Ory Network Operational
90 days ago
100.0 % uptime
Today
Postmark Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026
Degraded Performance of Nuki Web and API
Resolved - This incident has been resolved.
Jul 21, 13:44 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 13:32 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 13:29 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 13:26 CEST
Investigating - We're currently experiencing degraded performance on some services. Some users may notice slower response times.

Our team is investigating and we'll post updates here when we have more information for you.
Jul 21, 13:21 CEST
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:00 CEST
Scheduled - We will be performing scheduled maintenance of our services during this period. There may be potential performance degradation or temporary unavailability of the mentioned components. We apologise for any inconvenience caused.
Jul 14, 09:25 CEST
Jul 15, 2026

No incidents reported.

Jul 14, 2026
Partial outage affecting all services
Resolved - We experienced periodic service interruptions across our entire infrastructure, affecting our website and product usage. This was due to urgent maintenance that was performed by our hosting provider. We apologise for the inconvenience caused during this time frame.
Jul 14, 07:48 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

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