All Systems Operational

Updated a few seconds ago

Quoting




Operational

Labelling




Operational

Booking




Operational

Tracking




Operational

Reporting




Operational

Webhook




Operational

Shippit Connect (Plugins & Extensions)




Operational

Shippit Web Application




Operational

Shippit Public Website




Operational

3rd Party Services




Operational

Insights




Operational

0

Upcoming Maintenances

5

Incidents Last 30 Days

6

Maintenances Last 30 Days

History (Last 7 days)

Shippit Maintenance —  Production EnvironmentPlanned Maintenance

Description

Scheduled: 7th August 2026, 22:00 AEDT. Expected Impact: Degraded service for approximately 1 hour, affecting Quote, Label, Booking, and Tracking. Details: Our planned upgrade continues for the underlying technology that powers Shippit, to improve the overall customer experience. Action required: None. We appreciate your understanding while we carry out this maintenance.


Components

Quoting, Labelling, Booking, Tracking


Locations

Primary Data Center


Schedule

August 7, 2026 10:00PM - August 7, 2026 11:00PM AEST


August 7, 2026 10:00PM AEST
UPDATE

Scheduled maintenance is starting.

August 7, 2026 11:00PM AEST
UPDATE

Scheduled maintenance is complete.
TransVirtual carrier connectivity — new orders affectedPartial Service Disruption

Incident Status

Partial Service Disruption


Components

3rd Party Services


Locations

Primary Data Center



August 6, 2026 1:16PM AEST
INVESTIGATING

A third-party provider, TransVirtual, is having intermittent connectivity issues. Some carriers on Shippit use their network, so new orders to those carriers may fail at booking. Existing orders aren't affected. Failed orders stay in your account and can be resubmitted once it's fixed, or moved to another carrier now. We're working with TransVirtual and will update you as soon as we know more.

August 6, 2026 1:21PM AEST
RESOLVED

A third-party provider, TransVirtual, experienced intermittent connectivity issues. Some carriers on Shippit use their network, so new orders to those carriers failed at booking during this time. This issue has now been resolved. Existing orders were not affected. Thank you for your patience while we worked with TransVirtual to resolve this.
NZ Post API Errors Impacting Quoting and BookingDegraded Performance

Incident Status

Degraded Performance


Components

3rd Party Services


Locations

Primary Data Center



August 5, 2026 12:37PM AEST
IDENTIFIED

We are currently investigating a spike in NETWORK_TIMEOUT errors from the New Zealand Post external API, starting at approximately 12:00 AEST today (05 Aug). This is affecting Quoting and Booking for merchants shipping via NZ Post. We are still assessing the scope and severity of the impact.

August 5, 2026 2:49PM AEST
RESOLVED

This incident has been resolved. Quoting and Booking for NZ Post are back to normal. Manifests affected during the outage window have been resent. Thank you.