Sumo Logic Status

All Systems Operational

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This page provides the current operational status and incident history for Sumo Logic services. Subscribe to updates to stay informed about maintenance and service interruptions.

North America 1 (US1) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
North America 2 (US2) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Europe 1 (EU) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Europe 2 (DE) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Australia (AU) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Japan (JP) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Canada (CA) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Korea (KR) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
America Federal (FED) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Zurich (CH) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
European Sovereign Cloud (ESC) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Dojo AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance with Collections in North America 1 (US1) Jul 25, 2026 05:00-06:00 UTC

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays.

During the maintenance window users may experience:

Delays in data collection and collector registration.

- No data loss is expected.
- No user action is required after this window.
- This page will be updated once the maintenance is complete.

Posted on Jul 17, 2026 - 14:26 UTC

Scheduled Maintenance with Collections in North America 2 (US2) Jul 25, 2026 06:00-07:00 UTC

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays.

During the maintenance window users may experience:

Delays in data collection and collector registration.

- No data loss is expected.
- No user action is required after this window.
- This page will be updated once the maintenance is complete.

Posted on Jul 17, 2026 - 14:27 UTC
Jul 24, 2026

No incidents reported today.

Jul 23, 2026
Resolved - We are no longer seeing issues with Microsoft Azure Metrics Collection and normal operation has been restored at this time.
Jul 23, 19:11 UTC
Monitoring - Microsoft Azure has identified and rolled back a change that was causing the networking issue in the West US region. We are seeing signs of recovery in our Azure Metrics Collection pipeline and expect processing latency to return to normal shortly.
Jul 23, 18:53 UTC
Identified - We have identified the source of the issue affecting Microsoft Azure Metrics Collection. The symptoms are: latency in processing and displaying metrics data. This issue is caused by a networking problem on Microsoft Azure's infrastructure in the West US region, which is impacting connectivity to Azure services. Microsoft is actively investigating and working on mitigation options for the affected network devices. We are monitoring the situation and will provide updates as Microsoft progresses toward a resolution.
Jul 23, 17:06 UTC
Jul 22, 2026
Resolved - We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Jul 22, 11:42 UTC
Monitoring - We have implemented a fix for the issue affecting CSE Processing Pipeline, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.
Jul 22, 10:05 UTC
Investigating - We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.
Jul 22, 09:21 UTC
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Resolved - We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.
Jul 14, 05:35 UTC
Monitoring - We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
Jul 14, 05:32 UTC
Investigating - We are currently investigating reports of problems with Metrics Searches.
Users relying on metrics queries may see errors when executing searches.

The response team is investigating the issue and will update the status as we know more information.

Jul 14, 03:19 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.