Resolved -
This incident has been resolved.
Dec 19, 16:42 CET
Update -
It may take some time before all transactions are displayed in the statistics.
Dec 19, 16:38 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 19, 16:33 CET
Identified -
The issue has been identified and a fix is being implemented.
Dec 19, 15:32 CET
Investigating -
At the moment, we are investigating an issue where a part of the POS transactions from December 18 were not correctly synchronized to the statistics.
Dec 19, 14:48 CET
Resolved -
This incident has been resolved
Dec 15, 10:34 CET
Monitoring -
We have identified the cause of the duplicate emails. You will now receive one second-chance email again, as usual. We are currently monitoring the situation
Dec 15, 10:10 CET
Investigating -
Due to an issue in the delivery of second-chance emails, a consumer may have received multiple emails for the same order. We are currently investigating the cause. If the order has already been paid, the consumer can ignore any follow-up emails
Dec 15, 09:35 CET