All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Web app Operational
90 days ago
99.98 % uptime
Today
Rendering service Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - Android Operational
90 days ago
100.0 % uptime
Today
EU website / API / web app Operational
90 days ago
100.0 % uptime
Today
PlayPosit Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Monitor page not loading for instructors
Resolved - Production testing has completed and the Issue is considered resolved.
Jul 28, 07:44 UTC
Monitoring - The fix has been patched to production. We'll continue monitoring.
Jul 28, 07:29 UTC
Update - The fix is currently being staged for production and will be released as soon as it passes all checks.
Jul 28, 06:44 UTC
Update - To avoid any additional disruption, an additional testing round is taking place with a patch to production aimed during evening-night US time.
Jul 28, 03:24 UTC
Update - The fix has been written and is currently being tested before release.
Jul 27, 22:45 UTC
Update - A fix is in progress. Affected customers can contact our support team to apply an account level workaround that restores the Monitor page for affected instructors.
Jul 27, 22:05 UTC
Identified - We have identified the cause. A change included in our latest release caused the Monitor page to request assignment data from an endpoint restricted to account administrators. Instructor accounts receive a permissions error and the page loads no data. Existing assignment and submission data is unaffected; this is a read failure only. We are preparing a fix.
Jul 27, 21:45 UTC
Update - We are investigating reports that the Monitor page for interactive videos does not load for instructors. Affected users see an "Unable to get bulb assignment data" error and no assignment data appears. This occurs both when the video is opened through an LMS (Moodle, Canvas) and when opened directly from the WeVideo dashboard. Account administrators are not affected.

No reports of impact to video playback, editing, recording, or student submissions.
Jul 27, 21:10 UTC
Investigating - We are getting reports and seeing issues with the monitoring page not loading for instuctors.
Jul 27, 20:48 UTC

Jul 27, 2026

Jul 26, 2026

No incidents reported.

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