This page provides information on the status of Tekion’s products and services. Here, you’ll find updates on system performance, scheduled maintenance, and any service interruptions—planned or unplanned.
Resolved -
We experienced a disruption with our Print Service that prevented users from printing documents directly from the application. This issue has now been fully resolved. The Print Service is back to normal and functioning as expected.
We apologize for the inconvenience caused and thank you for your patience throughout this disruption. If you continue to experience any issues, please reach out to our support team.
Jul 31, 17:59 UTC
Identified -
We are currently experiencing a disruption with our Print Service. Users may be unable to print documents directly from the application. Our engineering team is actively investigating and working on a fix.
Workaround - Download the document and print it using your local printer.
We apologize for the inconvenience.
Jul 31, 17:05 UTC
Resolved -
This incident has been resolved.
Jul 30, 15:28 UTC
Monitoring -
The issue impacting multiple workflows within the system has been resolved. Users should now be able to: Create and post journal entries Create RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Post and close Deals Our engineering teams have implemented a fix and are continuing to monitor the system to ensure stability. Thank you for your patience and understanding.
Jul 30, 14:45 UTC
Investigating -
We are currently investigating an issue impacting multiple workflows within the system. Affected users may encounter issues with the following actions: Create or post journal entries Creating RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Posting and closing Deals Our engineering teams are actively engaged in identifying the root cause and working toward a resolution. Further updates will be provided as more information becomes available.
Jul 30, 14:22 UTC
Resolved -
The issue impacting the posting of journal entries has been resolved. Users should now be able to post journal entries successfully. Our engineering teams identified the root cause and implemented the necessary fix. We will continue to monitor the system closely to ensure stability. Thank you for your patience and understanding.
Jul 30, 12:42 UTC
Investigating -
We are currently investigating an issue impacting the posting of journal entries. Affected users may experience error "Unable to create/Post Journal entries" when attempting to post entries within the system. Our engineering teams are actively engaged in identifying the root cause and working toward resolution. Further updates will be provided as more information becomes available.
Jul 30, 11:17 UTC