Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Utilities & Engineering Services Operational

Campus Electrical System Operational

Campus Chilled Water System Operational

Network & Connectivity Operational

Campus Internet Operational

Housing Internet Operational

DNS - Internal Operational

Enterprise VPN Operational

CATV Operational

Email & Collaboration Operational

90 days ago

100.0 % uptime

Today

Microsoft 365 Operational

DocuSign Operational

Zoom Operational

90 days ago

100.0 % uptime

Today

Conferencing & Telephones Operational

Cisco IPT Phone System Operational

Teams Calling Operational

Cellular Service Operational

Contact Center (Hosted by VOCA) Operational

Identity & Access Management Operational

Active Directory Domain Operational

Single Sign On Service Operational

Account Password Reset Operational

ERP Cloud Systems Operational

Adaptive Planning Operational

Workday (Faculty & Staff) Operational

Desktop and Mobile Computing Operational

Desktop and Mobile Device Support Operational

Learning Management Systems Operational

Webcourses Operational

Student Information Systems Operational

Campus Solutions Operational

Software & App Distribution Operational

UCF Apps Operational

Campus Software Licensing (Servers) Operational

Human Resource Systems Operational

Peoplesoft Human Capital Management Operational

Peoplesoft Human Capital Management Self Service Operational

Financial & Procurement Operational

Peoplesoft UCF Financials Operational

Printing & Related Services Operational

Student Printing Operational

Web Services Operational

my.ucf.edu Operational

DNS - Public Operational

UCF IT Enterprise Web Hosting (Pantheon) Operational

analytics.ucf.edu Operational

Public cloud services Operational

IT Service Delivery & Support Operational

ServiceNow Operational

Data Center Services Operational

Virtual Server Hosting Operational

Microsoft Azure Operational

Amazon Web Services Operational

Mass Communications Operational

ListServ Operational

SMTP Operational

OptiSigns Operational

Research Admin Systems Operational

Huron Research Suite - Grants Operational

Huron Research Suite - IRB Operational

Huron Research Suite - IACUC Operational

Huron Research Suite - Agreements Operational

Data, Reporting & Analytics Operational

Pegasus Mine Portal (PMP) Operational

Reporting Database Service (RDS) Operational

Interactive Dashboards Operational

SAS Enterprise Guide (EG) Operational

Qualtrics Operational

Informatica Cloud Operational

Data and Analytics Reporting Ecosystem (DARE) Operational

Data Governance Systems Operational

Data Glossary - AXON Operational

Enterprise Data Catalog - EDC Operational

Constituent Relationship Management (CRM) Operational

Salesforce – UCF Connect/Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 18, 2026

No incidents reported today.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

Scheduled Server Maintenance for Interactive Dashboards 2/5/2026

Resolved - Maintenance has been completed at this time.
Feb 5, 20:35 EST

Update - We are continuing to investigate this issue.
Feb 5, 18:14 EST

Investigating - Please be advised we have scheduled server maintenance for one of the SAS systems between 2/5/2026 6pm- 2/6/2026 12am. This maintenance is essential to ensure the continued performance, reliability, and security of our systems.

During this time, the following reporting applications will be affected:

Interactive Dashboards – No dashboards will be available during the maintenance window.

We apologize in advance for any inconvenience this may cause and appreciate your understanding.

Please mark your calendar and plan accordingly for this maintenance window. If you have any questions or need assistance, please contact our office at analytics@ucf.edu.

Thank you for your cooperation,
Analytics and Integrated Planning
Feb 4, 18:39 EST

UCF Apps Microsoft Office Activation Issue

Resolved - The issue affecting the SAS Gold Image has been fully resolved. All software should now be licensing correctly.

What this means for you:

Access Restored: You should now be able to launch the UCF Apps Desktop and the SAS desktop with Microsoft Office functioning correctly.

Action Required: If you currently have an active session open, please log out and log back in to ensure you are connecting to the updated version of the image.

Thank you for your patience while we worked to restore this service. If you encounter any further issues, please submit a new support ticket.
Feb 5, 16:29 EST

Identified - WHAT IS HAPPENING?
We have successfully implemented a licensing transition on the Main Gold Image, which has resolved Microsoft Office activation issues for the majority of users. We are continuing to troubleshoot a persistent activation issue specifically affecting the SAS Image.

Workaround for SAS Image Users:
If you are using the SAS Image and encounter an activation prompt, please utilize one of the following options:

Office Online: Access Word, Excel, or PowerPoint via the web at portal.office.com.

Main Desktop: Log into the Main Desktop within UCF Apps, where Office activation is confirmed to be working correctly.

Our team is actively working on a permanent fix for the SAS environment.

WHO IS IMPACTED?
This issue will currently effect any user of the SAS Desktop in UCFApps

WHAT ARE WE DOING ABOUT IT?
We are activly working on a solution

WHAT HAPPENS NEXT?
Our team is activly reviewing our options to resolve this issue and we will provide regular updates

WHAT DO I NEED TO DO?
No action is required at this time.
Jan 30, 16:42 EST

Investigating - WHAT IS HAPPENING?
Dear Students and Faculty,

UCF IT has been working to resolve an issue regarding Microsoft Office activation within the UCF Apps environment. We are pleased to provide the following update regarding service restoration and available workarounds.

Current Status
Main Desktop & General Applications: We have successfully implemented a licensing update for the main UCF Apps gold image. Users accessing the Main Desktop or general Office applications should now find that activation issues are resolved.

SAS Image (Specialized): We are continuing to investigate intermittent activation issues specifically within the SAS image. Our engineering team is currently working on a permanent resolution for this specific environment.

Recommended Workarounds for SAS Image Users
If you are currently using the SAS image and encounter an activation prompt, please utilize one of the following methods to access Microsoft Office:

Office Online: Use the web-based versions of Word, Excel, and PowerPoint via portal.office.com.

Main Desktop: Log into the Main Desktop within UCF Apps to use the fully activated desktop versions of Office.

Support Resources
We apologize for any inconvenience this may cause to your coursework or research. We are committed to restoring full functionality to the SAS image as quickly as possible.

If you continue to experience issues outside of the SAS environment, please contact the UCF IT Support Center or visit our https://status.ucf.edu/ for further updates.

WHO IS IMPACTED?
This issue will currently effect any user of the SAS Desktop in UCFApps

WHAT ARE WE DOING ABOUT IT?
We are activly working on a solution

WHAT HAPPENS NEXT?
Our team is activly reviewing our options to resolve this issue and we will provide regular updates
Jan 30, 15:05 EST

Feb 4, 2026