If your Apple Account is grayed out in Settings, or you can't sign out

If you go to the Settings app on your iPhone or iPad and your Apple Account is grayed out, or you can't sign out of your Apple Account, you might have restrictions turned on with Screen Time, or you might have a Screen Time passcode set.

Content & Privacy Restrictions are a part of Screen Time designed to prevent children from making unwanted changes to their account. If you turned this on for any other reason and want to make changes to your account, you can use these steps on your iPhone or iPad.

If you can't select your Apple Account

1. Open the Settings app, then tap Screen Time.

2. Tap Content & Privacy Restrictions.

3. If Content & Privacy Restrictions is turned on, scroll down to the Allow Changes To section.

4. Tap Accounts, and set it to Allow. If asked, enter your Screen Time passcode.

If you can't select other options in Settings

1. Open the Settings app, then tap Screen Time.

2. Tap Content & Privacy Restrictions.

3. If Content & Privacy Restrictions is turned on, scroll down and check if any settings are set to Don't Allow.

   

4. If so, tap the setting, then choose Allow. If asked, enter your Screen Time passcode.

If you can't sign out of your Apple Account in Settings

1. Open the Settings app, then tap Screen Time.

2. Scroll down, then tap Change Screen Time Passcode.

3. Tap Turn Off Screen Time Passcode, then enter your passcode to complete the steps.

If you're a child in a Family Sharing group

If you're a child in a Family Sharing group and your parent or guardian set up parental controls on your device, you need to ask them to enter their Screen Time passcode to allow changes to your device settings. Changes to a child's Screen Time passcode must be made on the parent or guardian's device.