Chrome version 83 and later
For managed ChromeOS devices.
As an admin you can enable users to sign in using smart cards on the managed ChromeOS devices in your organization.
If you want to deploy smart card support on ChromeOS across your organizational unit, see Deploy smart cards on ChromeOS. To start using your smart card on ChromeOS on your personal, unmanaged device, see Use smart cards on ChromeOS.
Before you begin
To use devices with smart card sign-in, your users need:
- Chrome Enterprise Upgrade for each device you want to manage.
- SAML SSO identity provider (IdP) that supports smart cards, for example Active Directory Federation Services (ADFS).
- The Smart Card Connector app and smart card middleware app installed.
    - Several types of smart cards are supported, such as a Yubikey with an integrated Personal Identity Verification (PIV) card or a Common Access Card (CAC) smart card. To check if a card is supported, see Deploy Smart Cards on ChromeOS.
 
- If not using Yubikey, a USB smart card reader with a chip card interface device (CCID) interface that is marked as supported or should work on the page: https://ccid.apdu.fr/ccid/section.html.
Known limitations
- ChromeOS currently does not support configuring custom trust roots and intermediates on sign-in. Make sure your setup doesn’t require additional trust roots or intermediates.
- ChromeOS has limited support for custom intermediates on sign-in. Only the custom intermediates that are configured as part of device networks, such as EAP-TLS/PEAP networks, are available. For details, see Set up networks for managed devices (Wi-Fi, Ethernet, VPN).
- The smart card should use an RSA key.
Set up sign-in using smart cards
Step 1: Configure your SAML identity provider
Configure the SAML IdP with the needed user accounts and to use the smart card-based authentication for them. A typical example of an IdP is Active Directory Federation Services (ADFS).
Step 2: Configure SAML SSO in the Admin console
Enable SAML SSO for the domain in the Admin console. For details, see Configure SAML single sign-on for Chrome devices.
Step 3: Force install the login screen apps
Force-install the Smart Card Connector app and the CSSI Smart Card Middleware app in the Login screen tab. For details, see Automatically install login screen apps.
Step 4: Configure the login screen apps
Configure the Smart Card Connector app to allow the DriveLock middleware app by adding the following configuration to the Smart Card Connector app:
{"force_allowed_client_app_ids":{"Value":["haeblkpifdemlfnkogkipmghfcbonief"]}}
For details, see Automatically install login screen apps.
Step 5: Auto-select certificates during sign-in
There are several ways to set up the auto-selection of certificates:
- (Recommended) To control client certificates for single sign-on (SSO) sites, enter a list of URL patterns as a JSON string.
 The user certificates that match that pattern are auto-selected on SAML IdP pages.JSON string configuration example:
 {"pattern":"https://sso.idp.com","filter":{"ISSUER":{"CN":"idp-com-cn"}}}
 For details, see Single sign-on client certificates and the Chrome policy list.
- (Recommended) Use the DriveLock middleware parameter filter_auth_cert to automatically filter authentication certificates where PIV cards are used. This does not impact other cards.
      - 
          Sign in with an administrator account to the Google Admin console.If you aren’t using an administrator account, you can’t access the Admin console. 
- 
          Go to MenuDevices > Chrome > Settings > Device settings. Requires having the Mobile Device Management administrator privilege. 
- Under Sign-in settings, follow the link to the login screen apps page.
- Click on the DriveLock Smart Card Middleware (CSSI) app.
- In the Enter a JSON value field type:
 {
 "filter_auth_cert": true
 }
- Click Save.
 
- 
          
- If you cannot filter certificates exactly, you can specify that the user is prompted to select a client certificate on the sign-in screen when more than one certificate matches. For details, see Prompt when multiple certificates match on the sign-in screen.
 Note: If you set up none of these options, and multiple certs are available, Chrome selects a certificate. However, there are no guarantees that Chrome selects the same certificate in upcoming Chrome versions.
Step 6: (Optional) Direct users directly to the SAML IdP page
When you enable SAML SSO IdP Redirection, single sign-on users can navigate directly to your SAML IdP page without entering their email address. For details on how to enable SAML SSO IdP Redirection, see Configure SAML single sign-on for Chrome devices.
Step 7: (Optional) Configure security token removal actions
You can specify what action is taken if a user removes their smart card. For details, see Security token removal.
    Note: Before configuring this setting, ensure that the Smart Card Connector app and smart card CSSI middleware app are installed in-session for the user.
Step 8: (Optional) Prevent smartcard protected accounts to become secondary accounts
If a smart card protected account is added as a secondary account, users are not forced to use their smart card to sign in, they can use a simple password, fingerprint, or PIN to sign into or unlock their device. You can block users from adding smart card protected accounts as secondary accounts, by setting the Add restrictions on a managed account's usage as a secondary account on ChromeOS policy.
Additional information
The following readers meet Google's requirements. This list is created from the files of the "CCID Free Software driver" open-source project. For details, see copyrights and licensing.
Access IS ePassport Reader
  Access IS NFC Smart Module
  ACS ACR 38U-CCID
  ACS ACR101 ICC Reader
  ACS ACR1251 Dual Reader
  ACS ACR1252 Dual Reader
  ACS ACR1252 Reader
  ACS ACR1255U-J1
  ACS ACR33 ICC Reader
  ACS ACR3901U ICC Reader
  ACS ACR39U ICC Reader
  ACS APG8201 PINhandy 1
  ACS APG8201 USB Reader
  ACS CryptoMate (T2)
  ACS CryptoMate64
  ActivIdentity Activkey_Sim
  ActivIdentity USB Reader V3
  AK910 CKey
  AK910 IDONE
  Aktiv Co., ProgramPark Rutoken Magistra
  Aktiv PINPad Ex
  Aktiv PINPad In
  Aktiv Rutoken ECP
  Aktiv Rutoken lite
  Aktiv Rutoken PINPad 2
  Aladdin R.D. JaCarta
  Aladdin R.D. JaCarta Flash
  Aladdin R.D. JaCarta LT
  Aladdin R.D. JaCarta U2F (JC602)
  Aladdin R.D. JaCartaReader
  Aladdin R.D. JC-WebPass (JC600)
  Aladdin R.D. JCR-770
  Alcor Link AK9563
  Alcor Micro AU9520
  Alcor Micro AU9522
  Alcor Micro AU9560
  ANCUD CCID USB Reader & RNG
  appidkey GmbH ID100L-USB-SC-Reader
  appidkey GmbH ID50 -USB
  appidkey GmbH ID60-USB
  ASK-RFID CPL108
  Athena ASE IIIe
  Athena ASEDrive IIIe Combo Bio PIV
  Athena ASEDrive IIIe KB
  Athena ASEDrive IIIe KB Bio PIV
  Athena IDProtect Key v2
  ATMEL AT90SCR050
  ATMEL AT90SCR100
  ATMEL AT91SC192192CT-USB ICCD reader
  ATMEL AT91SO CCID Smart Card Reader
  ATMEL AT98SC032CT-USB
  ATMEL VaultIC420 Smart Object
  ATMEL VaultIC440
  AvestUA AvestKey
  Avtor SC Reader 371
  Avtor SecureToken
  Axalto Reflex USB v3
  BIFIT ANGARA
  BIFIT iBank2Key
  BIFIT iToken
  BIFIT USB-Token iBank2key
  Bit4id CKey4
  Bit4id cryptokey
  Bit4id Digital DNA Key
  Bit4id Digital-DNA Key
  Bit4id Digital-DNA Key BT
  Bit4id iAM
  Bit4id miniLector
  Bit4id miniLector AIR EVO
  Bit4id miniLector Blue
  Bit4id miniLector-s
  Bit4id TokenME EVO v2
  Bit4id tokenME FIPS v3
  Bluink Ltd. Bluink CCID
  BLUTRONICS BLUDRIVE II CCID
  Broadcom Corp 58200
  Broadcom Corp 5880
  C3PO KBR36
  C3PO LTC31 v2
  C3PO LTC32
  C3PO LTC36
  C3PO TLTC2USB
  CASTLES EZCCID Smart Card Reader
  CCB eSafeLD
  Certgate GmbH AirID 2 USB
  Certgate GmbH ONEKEY ID 2 USB
  charismathics plug'n'crypt CCID token
  Cherry GmbH SmartBoard XX1X
  Cherry GmbH SmartBoard XX33
  Cherry GmbH SmartBoard XX44
  Cherry GmbH SmartTerminal ST-1275
  Cherry GmbH SmartTerminal ST-2xxx
  Cherry GmbH SmartTerminal XX1X
  Cherry GmbH SmartTerminal XX44
  Cherry KC 1000 SC
  Cherry KC 1000 SC Z
  Cherry KC 1000 SC/DI
  Cherry KC 1000 SC/DI Z
  Cherry Smart Card Reader USB
  Cherry Smartcard Keyboard G87-1xx44
  Cherry SmartTerminal XX44
  Cherry TC 1300
  Chicony HP Skylab USB Smartcard Keyboard
  Chicony HP USB Smartcard CCID Keyboard JP
  Chicony HP USB Smartcard CCID Keyboard KR
  Chicony USB Smart Card Keyboard
  COVADIS ALYA
  COVADIS Auriga
  COVADIS VEGA-ALPHA
  DC.Ltd DC4 5CCID READER
  Dell Dell Smart Card Reader Keyboard
  Dell keyboard SK-3106
  DUALi DE-620 Combi
  DUALi DRAGON NFC READER
  eID_R6 001 X8
  Elatec TWN4 SmartCard NFC
  Elatec TWN4/B1.06/CPF3.05/S1SC1.32/P (Beta 3)
  ESMART Token GOST
  Eutron Card Reader
  Eutron CryptoIdentity CCID
  Eutron Digipass 860
  Eutron Smart Pocket
  Feitian 502-CL
  FEITIAN bR301
  Feitian bR301
  Feitian bR500
  Feitian eJAVA Token
  Feitian ePass2003
  FEITIAN iR301
  Feitian R502
  Feitian Technologies FT SCR310
  Feitian VR504 VHBR Contactless & Contact Card Reader
  Free Software Initiative of Japan Gnuk
  FT CCID
  FT CCID KB
  FT ePass2003Auto
  FT U2F CCID
  FT U2F CCID KB
  Fujitsu Keyboard KB100 SCR
  Fujitsu Keyboard KB100 SCR eSIG
  Fujitsu Siemens Computers SmartCard Keyboard USB 2A
  Fujitsu Siemens Computers SmartCard USB 2A
  Fujitsu Smartcard Reader D323
  FujitsuTechnologySolutions GmbH Keyboard KB SCR2
  FujitsuTechnologySolutions GmbH SmartCase KB SCR eSIG
  GEMALTO CT1100
  Gemalto EZIO CB+
  Gemalto Ezio Shield
  Gemalto Ezio Shield Branch Reader
  Gemalto Ezio Shield Secure Channel
  Gemalto Gem e-Seal Pro USB Token
  Gemalto GemCore SIM Pro Smart Card Reader
  Gemalto GemPC Express
  Gemalto Gemplus USB SmartCard Reader 433-Swap
  Gemalto Hybrid Smartcard Reader
  Gemalto IDBridge K3000
  Gemalto PC Twin Reader
  Gemalto PDT
  Gemalto Prox Dual USB PC Link Reader
  Gemalto Prox SU USB PC LinkReader
  Gemalto SA .NET Dual
  Gemalto Smart Enterprise Guardian Secure USB Device
  Gemalto USB GemPCPinpad SmartCard Reader
  Gemalto USB Shell Token V2
  Gemplus GemCore POS Pro Smart Card Reader
  Generic MultiCard Device
  Generic USB Smart Card Reader
  Generic USB2.0-CRW
  Genesys Logic CCID Card Reader
  Genesys Logic Combo Card Reader
  German Privacy Foundation Crypto Stick v1.2
  Giesecke & Devrient GmbH Star Sign Card Token 350 (ICCD)
  Giesecke & Devrient GmbH Star Sign Card Token 550 (ICCD)
  Giesecke & Devrient GmbH StarSign Crypto USB Token
  Giesecke & Devrient GmbH StarSign CUT S
  GIS Ltd SmartMouse USB
  GoldKey Security PIV Token
  HDZB uKeyCI800-K18
  Hewlett Packard HP USB Smartcard CCID Keyboard
  Hewlett Packard MFP Smart Card Reader
  Hewlett-Packard HP lt4112 Gobi 4G Module
  HID Global Crescendo Key
  HID Global OMNIKEY 3x21 Smart Card Reader
  HID Global OMNIKEY 5022 Smart Card Reader
  HID Global OMNIKEY 5023 Smart Card Reader
  HID Global OMNIKEY 5027CK CCID CONFIG IF
  HID Global OMNIKEY 5122 Dual
  HID Global OMNIKEY 5122 Smartcard Reader
  HID Global OMNIKEY 5422 Smartcard Reader
  HID Global OMNIKEY 6121 Smart Card Reader
  HID Global veriCLASS Reader
  HID OMNIKEY 5025-CL
  HID OMNIKEY 5127 CK
  HID OMNIKEY 5326 DFR
  HID OMNIKEY 5427 CK
  Hitachi, Ltd. Hitachi Biometric Reader
  Hitachi, Ltd. Hitachi Portable Biometric Reader
  id3 Semiconductors CL1356A_HID
  id3 Semiconductors CL1356T
  Identiv @MAXX ID-1 Smart Card Reader
  Identiv @MAXX Light2 token
  Identiv CLOUD 2980 F Smart Card Reader
  Identiv Identiv uTrust 4701 F Dual Interface Reader
  Identiv SCR3500 A Contact Reader
  Identiv SCR3500 B Contact Reader
  Identiv SCR3500 C Contact Reader
  Identiv SCR35xx USB Smart Card Reader
  Identiv uTrust 2900 R Smart Card Reader
  Identiv uTrust 2910 R Smart Card Reader
  Identiv uTrust 2910 R Taglio SC Reader
  Identiv uTrust 3512 SAM slot Token
  Identiv uTrust 3522 embd SE RFID Token
  Identiv uTrust 3700 F CL Reader
  Identiv uTrust 3701 F CL Reader
  Identive CLOUD 2700 F Smart Card Reader
  Identive CLOUD 2700 R Smart Card Reader
  Identive Identive CLOUD 4000 F DTC
  Identive Identive CLOUD 4500 F Dual Interface Reader
  Identive Identive CLOUD 4510 F Contactless + SAM Reader
  Identive SCT3522CC token
  Identive Technologies Multi-ISO HF Reader - USB
  IID AT90S064 CCID READER
  IIT E.Key Almaz-1C
  IIT E.Key Crystal-1
  InfoCert WirelessKey
  InfoThink IT-102MU Reader
  InfoThink IT-500U Reader
  INGENICO Leo
  Ingenico WITEO USB Smart Card Reader
  Inside Secure AT90SCR050
  Inside Secure AT90SCR100
  Inside Secure AT90SCR200
  INSIDE Secure VaultIC 405 Smart Object
  Inside Secure VaultIC 420 Smart Object
  Inside Secure VaultIC 440 Smart Object
  INSIDE Secure VaultIC 441 Smart Object
  Inside Secure VaultIC 460 Smart Object
  IonIDe Smartcard Reader
  KACST HSID Reader
  KACST HSID Reader Dual Storage
  KACST HSID Reader Single Storage
  Kapsch TrafficCom USB SAM reader
  KeyXentic Inc. KX906 Smart Card Reader
  Kingtrust Multi-Reader
  KOBIL EMV CAP - SecOVID Reader III
  KOBIL KAAN Advanced
  KOBIL KAAN Base
  KOBIL KAAN SIM III
  KOBIL Systems IDToken
  KOBIL Systems mIDentity 4smart
  KOBIL Systems mIDentity 4smart AES
  KOBIL Systems mIDentity fullsize
  KOBIL Systems mIDentity fullsize AES
  KOBIL Systems mIDentity visual
  KOBIL Systems Smart Token
  KRONEGGER Micro Core Platform
  KRONEGGER NFC blue Reader Platform
  Ledger Nano S
  Lenovo Integrated Smart Card Reader
  Lenovo Lenovo USB Smartcard Keyboard
  Liteon HP SC Keyboard - Apollo (Liteon)
  Liteon HP SC Keyboard - Apollo JP (Liteon)
  Liteon HP SC Keyboard - Apollo KR (Liteon)
  Macally NFC CCID eNetPad
  mCore SCard-Reader
  Microchip SEC1110
  Microchip SEC1210
  MK Technology KeyPass S1
  Morpho MSO1350 Fingerprint Sensor & SmartCard Reader
  Morpho MSO350/MSO351 Fingerprint Sensor & SmartCard Reader
  MSI StarReader SMART
  Mulann PVT
  MYSMART MySMART PAD V2.0
  Neowave Weneo
  Nitrokey Nitrokey HSM
  Nitrokey Nitrokey Pro
  Nitrokey Nitrokey Start
  Nitrokey Nitrokey Storage
  NTT Communications Corp. SCR3310-NTTCom USB SmartCard Reader
  NXP Pegoda 2 N
  NXP PN7462AU CCID
  NXP PR533
  OBERTHUR TECHNOLOGIES ID-ONE TOKEN SLIM v2
  OCS ID-One Cosmo Card USB Smart Chip Device
  OMNIKEY 5421
  OMNIKEY 6321 CLi USB
  OMNIKEY AG 3121 USB
  OMNIKEY AG 6121 USB mobile
  OMNIKEY AG CardMan 3121
  OMNIKEY AG CardMan 3621
  OMNIKEY AG CardMan 3821
  OMNIKEY AG CardMan 5121
  OMNIKEY AG CardMan 5125
  OMNIKEY AG CardMan 6121
  OMNIKEY AG Smart Card Reader
  OMNIKEY CardMan 1021
  OMNIKEY CardMan 4321
  OMNIKEY CardMan 5321
  Panasonic Panasonic USB Smart Card Reader 7A-Smart
  Philips Semiconductors JCOP41V221
  Philips Semiconductors SmartMX Sample
  PIVKey T800
  Planeta RC700-NFC CCID
  Precise Biometrics Sense MC
  Raritan D2CIM-DVUSB VM/CCID
  Regula RFID Reader
  REINER SCT cyberJack go
  REINER SCT cyberJack one
  REINER SCT cyberJack RFID basis
  REINER SCT tanJack Bluetooth
  Rocketek RT-SCR1
  Route1 MobiKEY Fusion3
  SafeNet eToken 5100
  SafeNet eToken 5300
  SafeNet eToken 7300
  SafeTech SafeTouch
  SAFETRUST SABRE SCR
  SchlumbergerSema SchlumbergerSema Cyberflex Access
  SCM Microsystems Inc. HP USB Smartcard Reader
  SCM Microsystems Inc. SCL010 Contactless Reader
  SCM Microsystems Inc. SCL01x Contactless Reader
  SCM Microsystems Inc. SCR 331
  SCM Microsystems Inc. SCR 331-DI
  SCM Microsystems Inc. SCR 3310
  SCM Microsystems Inc. SCR 3311
  SCM Microsystems Inc. SCR 335
  SCM Microsystems Inc. SCR 355
  SCM Microsystems Inc. SCR331-DI USB Smart Card Reader
  SCM Microsystems Inc. SCR3310 USB Smart Card Reader
  SCM Microsystems Inc. SCR3320 - Smart Card Reader
  SCM Microsystems Inc. SCR3340 - ExpressCard54 Smart Card Reader
  SCM Microsystems Inc. SCR33x USB Smart Card Reader
  SCM Microsystems Inc. SDI010 Smart Card Reader
  SCM Microsystems Inc. SDI011 Contactless Reader
  SCM Microsystems Inc. SPR 532
  Secure Device Solutions DOMINO-Key TWIN
  SecuTech SecuTech Token
  Sitecom Sitecom USB simcard reader MD-010
  Softforum Co., Ltd XecureHSM
  SPECINFOSYSTEMS DIAMOND token
  SpringCard CrazyWriter
  SpringCard CSB6 Basic
  SpringCard CSB6 Secure
  SpringCard CSB6 Ultimate
  SpringCard EasyFinger Standard
  SpringCard EasyFinger Ultimate
  SpringCard H512 Series
  SpringCard H663 Series
  SpringCard NFC'Roll
  SpringCard Prox'N'Roll
  Spyrus Inc PocketVault P-3X
  Spyrus Inc Rosetta USB
  Spyrus Inc WorkSafe Pro
  SYNNIX STD200
  Teridian Semiconductors TSC12xxFV.09
  THURSBY SOFTWARE TSS-PK1
  TianYu CCID Key TianYu CCID SmartKey
  Tianyu Smart Card Reader
  Todos Argos Mini II
  Todos CX00
  ubisys 13.56MHz RFID (CCID)
  udea MILKO V1.
  Unicept GmbH AirID USB
  Unicept GmbH AirID USB Dongle
  Validy TokenA sl vt
  VASCO DIGIPASS 870
  VASCO DIGIPASS 875
  VASCO DIGIPASS 920
  VASCO DIGIPASS KEY 101
  VASCO DIGIPASS KEY 200
  VASCO DIGIPASS KEY 202
  VASCO DIGIPASS KEY 860
  VASCO DP855
  VASCO DP865
  VASCO DP905v1.1
  Verisign Secure Storage Token
  Verisign Secure Token
  VMware Virtual USB CCID
  WatchCNPC USB CCID Key
  Watchdata USB Key
  Watchdata W5181
  Winbond CCID SmartCard Controller
  XIRING Leo v2
  XIRING MyLeo
  XIRING XI-SIGN USB V2
  Yubico YubiKey CCID
  Yubico YubiKey FIDO+CCID
  Yubico Yubikey NEO CCID
  Yubico Yubikey NEO OTP+CCID
  Yubico Yubikey NEO OTP+U2F+CCID
  Yubico Yubikey NEO U2F+CCID
  Yubico YubiKey OTP+CCID
  Yubico YubiKey OTP+FIDO+CCID
Is your card reader supported?
- Check the list of supported readers here: CCID list.
- Test your smart card reader:
    - Sign in to a ChromeOS device.
- Install a Smart Card Connector app.
- Install a CSSI Smart Card Middleware app.
- Plug in the smart card reader.
- The CSSI app should show the following status:
        - Reader ready
- Please insert a smart card into your reader
 
- If your reader is not supported, consider using a compatible reader, such as a Yubikey instead.
 
Is your smart card type or Yubikey supported?
- Test your smart card or Yubikey:
    - Sign in to a ChromeOS device.
- Install a Smart Card Connector app.
- Install a CSSI Smart Card Middleware app.
- Insert your Yubikey into the USB slot or your smart card into the reader.
- The CSSI app should show the following status:
        - Ready
- Reader and smart card ready for requests
 
 
- If your smart card is not yet supported, contact support.
Note: For Yubikeys, make sure Yubikey slot 9a / authentication is used.
Is your smart card certificate readable and supported?
- Test your smart card or Yubikey:
    - Sign in to a ChromeOS device.
- Install a Smart Card Connector app.
- Install a CSSI Smart Card Middleware app.
- Insert your Yubikey into the USB slot or your smart card into the reader. The reader and smart card are ready for requests.
- Press the Test button in the CSSI app.
- The CSSI app should show the following status:
        - Signing successful
- A signing operation has been successfully performed
 
 
Note: If your smart card is not readable but is supported, check your smart card configuration.
Is the smart card integration with your IdP working?
- Test your smart card integration with your IdP:
      - Sign in to the ChromeOS device as a non-smart card user.
- Plug in the smart card reader.
- Install the Smart Card Connector app and the CSSI middleware app.
- Open a browser.
- Open a service that requires smart card-based authentication with your IdP. For example, ADFS.
- Enter the email of the smart card user, proceed, select the smart card certificate, and enter the PIN.
 
Note: If your IdP integration doesn’t work on a ChromeOS device, check your IdP configuration.
Is your IdP configuration with GAIA SSO working?
- Test your IdP configuration with GAIA SSO:
      - Sign in to the ChromeOS device as a non-smart card user.
- Plug in the smart card reader.
- Install the Smart Card Connector app and the CSSI middleware app.
- Open an incognito window (Shift+Ctrl+N).
- Navigate to accounts.google.com. Make sure you are not signing in as a super admin.
- Enter the email of the smart card user, proceed, select the smart card certificate, and enter the PIN.
 
Note: If this doesn’t work, check your SSO configuration.
Test your smart card setup on the login screen
Important: Login screen debugging capabilities are very limited for security reasons. Make sure you complete all the troubleshooting steps first. Trust roots and intermediate certificates are not available on the login screen.
- Test your smart card setup:
      - Configure everything as described in Setup of smart card sign-in.
- Try to sign in to a GAIA account.
 
If you run into problems during deployment, you can submit a bug report on the issue. Bug reports must contain:
- 
    A description of the issue and instructions to reproduce it, preferably including a screencast. 
- 
    The website you are trying to connect to. File separate bug reports for separate websites. 
- 
    System, card, and reader Information. - 
        ChromeOS version 
- 
        Type of smart card reader 
- 
        Smart card information—smart card vendor, type, and profile 
 
- 
        
- 
    Smart Card Connector logs. The screen for the Smart Card Connector has a link at the bottom that allows the user to export the logs. This copies all logs onto the clipboard. Use any text editing app to save those logs and add to the bug report. 
- 
    Middleware app logs. Each middleware app has its own method to extract logs. For example, in the DriveLock app, logs can be extracted from the developer console. - 
        Go to chrome://extensions. 
- 
        On the top-right corner, select Developer mode. 
- 
        Scroll to the DriveLock extension and select background page. 
- 
        At the top, select Console. 
- 
        Right click anywhere in the list and select Save as… to export the logs. 
 
- 
        
- 
    Network logs. Some issues might be related to the way Chrome is handling client connections. On devices with Chrome 85 or later, you can export logs into a zipped .tgz file. For details, read How to collect Chrome device logs. 
 Note: Because logs can be very verbose, try restricting your log capture to only the scenario that’s causing an issue. For example, don't perform a Google search while you are capturing logs.
When you have completed the bug report, contact support.
Send feedback
If you choose to give us feedback, such as suggestions to improve features, we can act on your feedback.
To send feedback, fill out this ChromeOS smart card feedback form.
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