Konsol Google Admin: Masalah Login

Jika Anda mengalami hal-hal berikut, isi formulir di bawah untuk menghubungi dukungan Google untuk mendapatkan bantuan lebih lanjut:

Anda mengalami masalah saat mengakses atau mereset sandi akun admin yang ada.

Catatan: Jika Anda dapat login ke Konsol Admin, gunakan fungsi Dukungan Kontak dari Konsol Admin jika Anda mengalami masalah lain.

Ketika mengirimkan data pemecahan masalah ke dukungan, pastikan Anda menghapus informasi sensitif apa pun, seperti sandi akun, data pemegang kartu, data bisnis rahasia, informasi kesehatan pribadi. Selain itu, harap tidak memberikan informasi pemerintah yang sensitif seperti nomor KTP atau informasi peradilan pidana. Kami akan menggunakan data pemecahan masalah untuk membantu kami mengatasi masalah dukungan Anda dan meningkatkan layanan, sesuai dengan Pemberitahuan Privasi Google Cloud.

* Bidang yang harus diisi

Apa masalah Anda? *

Masalah dengan akun mana yang Anda alami? *

Ini adalah alamat email akun admin Google Workspace atau Cloud Identity yang mengalami masalah saat diakses.

Harap masukkan alamat email yang valid milik admin Google Workspace atau Cloud Identity. Untuk pemulihan Gmail, buka halaman ini.

Alamat email yang dapat dihubungi *

Berikan alamat email alternatif yang masih berfungsi - bukan akun Anda yang terkunci.

Masukkan alamat email yang valid.

Apakah Anda ingin dihubungi melalui telepon?

Nomor telepon *

Di wilayah mana Anda berada? *

Kapan Anda ingin dihubungi? *

Bolehkan kami menghubungi Anda dalam bahasa Inggris?

Tindakan ini akan mengurangi waktu untuk memproses masalah Anda.

Bidang ini wajib diisi.

Telusuri

Hapus penelusuran

Tutup penelusuran

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