If you trade in your old device when you buy a new device from the Google Store, you can get credit back. You can trade in your old device in these countries:
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- Ireland
- Italy
- Japan
- The Netherlands
- Spain
- The United Kingdom
- The United States
You can only trade in your device during checkout. You can't add a trade-in after you buy your new device.
Trade in your old phone | Google Store
How to trade-in your old device when you buy a new one
- Go to the Google Store.
- Choose the Pixel device you want.
- Select Buy.
- Follow the steps on the screen to choose your new devices:
- Color
- Storage space, if applicable
- Carrier, if applicable
- To tell us about your old device, select Get Estimate.
- Tell us about your device to check the estimated value for the trade-in.
- If you don't find your device’s manufacturer, model, or storage size on the list, you can't trade it in.
- After you buy the new device, you can’t change what you told us about your old device.
- The first estimated value is based on what you told us about your device and may include extra money because of special deals.
- The final trade-in value is based on how your old device looks when we inspect it.
- Any differences between the information you provide and your device’s actual model and condition may impact the device’s final trade-in value.
- Before you select "Add trade-in," if you want your old device back if the trade-in value changes, don't check the box that says “Accept the new value if it changes after inspection.”
- To add your trade-in device, select Add trade-in.
- After you get your new device, the estimate you were given is valid for 30 days.
- Choose your Pixel device coverage plan or select Skip.
- To add the new device to your shopping cart, select Add to cart.
- Keep shopping or select Go to cart.
- To complete your order and get ready to trade in your device, choose your payment method.
- Select Proceed to Checkout.
- When you confirm your order, you'll get an email that tells you how to trade in your device.
- If you trade-in your old device and don’t get an email within 24 hours, contact our support team.