I am in customer service in my non beading job (yes, I still have to work to support my beading habit). As a customer service representative, there is nothing I appreciate more than good customer service. Today's times do not find many merchants that provide good service. However, I have found that in the "bead world" there are many stores who do provide good customer service. One such merchant is the Satin Cord Store in Jacksonville, Florida. This is a small home based business. They sell mostly by phone or online ordering. The Satin Cord Store is one of the best source for cords for macrame, knotting, kumihimo, etc. They carry most of the colors of Superlon. They also carry a great selection of Rattail and Chinese knotting cord. In addition to cords, they also offer a great selection of Kumihimo supplies, findings, art beads, ready to wear cords, all sorts of books and odds and ends.
According to Cathy, when Robin is not traveling around doing art shows, she does give some pretty special classes in Art Clay and soldering. Cathy helps to man the fort when Robin is gone and she is Customer Service Excellence! I have ordered from them twice and have been in a rush and my package has gotten out immediately and she has given me the exact information on when it will reach me. This latest was for my Bead Soup buddy. The store that was supposed to order the cord for those mission necklaces failed to do so and the project is due next week and she was in a real bind. I called Cathy and Voila, she has my cord arriving in Michigan tomorrow so that my buddy can get her necklaces done in time for the mission trip. I am consistently wowed by their wonderful customer service.
If you have needs for cords, kumihimo supplies or just want to browse in general, visit satincord.com or give them a call at 888-RAT-TAIL (888-728-8245). I don't think you will be disappointed.
I have not received any payment or goods or services for this endorsement. This is strictly an endorsement from my own experience with this merchant.
Showing posts with label Gemstones. Show all posts
Showing posts with label Gemstones. Show all posts
Thursday, July 1, 2010
Thursday, June 24, 2010
THE BEAD SOUP REVEAL
Wow, Wow, Wow. What fun it has been this week to view all the wonderful designs from the cooking of the soups. It truly has been inspirational and has sparked my creativity to no end. At last, it is time for my reveal from my stash from my wonderful bead soup buddy Alice.
I have been furiously working on a freeform bracelet, my first, but alas, I am stumped and do not know where to go with it. I am making it from the lovely bead soup mix Alice sent me. I am going to add pictures to my blog once it is finished. I also made a necklace from the wonderful lampwork beads and turquoise beads that were included in my stash. I had it done but didn't really like it that much. I took a class this past weekend in wire works and learned a way to perfect my wrapped loops. On Sunday I attended the Intergalactic Bead Show in Charlotte, NC. Of course, it was a bead show and I am a beadaholic so I had to get lots of new goodies while I was there. The weekend got the pot on the burner and the soup started to simmer. I just had to tear apart my one necklace and make two instead.
The first one is my Natural Earth necklace. It is made with some multi colored jasper beads whose colors I chose to match the lampwork pendant. I wrapped them in copper and added copper chain and dangled my pendant and my two lovely lampwork beads from it. I was going for one of those long necklaces and I wanted the little beads to dangle up on my neck. These two little beads resembled little flowers so I inverted the bead caps to make them rise up out of the caps. I antiqued the copper to make it go better with the chain and components. This necklace is for me to enjoy as a reminder of my bead soup buddy. Then for the second necklace I used the turquoise rondelles with olive pearls, lemon fire polished rondelles, dyed fossil coral, brass chain and these funky beads that I dangled in between the loops of the chain. I call this my Sand and Sea Bounty necklace. The funky beads reminded me of shells and the turquoise reminded me of the sea and the pearls and coral represent part of the sea's bounty. I dangled one of my weekend purchases, a brass sea shell, off the end of the necklace. I liked the natural feel this necklace gave me. All in all, I was much happier with the end results of the two over the first one and I hope you will like them too. My thanks to my wonderful bead soup buddy and to Lori for holding such a wonderful event.
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