Showing posts with label business glitch. Show all posts
Showing posts with label business glitch. Show all posts

Monday, June 15, 2009

*UPDATE* Even best laid plans are better with back-up...

*UPDATE: Spent the morning at the market booth.
Paperwork, cleaning. Hot. Melted.
Approved another 5x7 proof for printing.
The three mug orders with the Good Mug Company are
in process. Might have them on the 25th.
Life is good. Too friggin' hot but, good.
*

Remember my recent ranting about Yucky Mug Company?
Yeah, well, they managed to bite me a good one.

I got notice that my three orders of mugs came in.
Good news, right? Not this time.

Forty-eight mugs per order = 144 mugs ready for me.
Except... they were ALL WRONG. Dammit.
Apologies were offered, along with a promise to call
corporate headquarters about correcting the issue ASAP.
At first, I said okay, after letting them know I had expected
to have the mugs available for sale in my booth at the
market on June 19. Eight days from the disaster discovery.

Considering this order took them almost a month to fuck up
and deliver, why would I expect miracles in a week?
So, I went home and stewed for about an hour and decided
to let them know I was cancelling the order, demanding a
full reimbursement and going to another supplier.
Oops for them.

The Good Mug Company will save me, almost.
I got on line and emailed them and began the process of
sending the .pdf files so they know what to print, back and
forth with proofs a few times until I see exactly what I want,
confirm the order and begin the paperwork process.

The first order from Good Mug Company took two weeks
from order to delivery. So, it will take a miracle (as in,
paying extra for rush processing, which I cannot afford)
to have these mugs by the 19th. I might... might... have them
in time for the second weekend.

I'll only have two mugs, one shirt and a gazillion Frame-ables
to start with. But, it's okay. I will simply overload the space
with more Frame-ables than planned and set out twice as
many of the two mugs to fill the space.

There is good news, too.
I finalized the arrangement at the market and will take
possession of the booth Monday morning. That gives me
four full days to get organized and set up for Friday.
Plus, I drafted a friend to help and she is thrilled.

I think all I have left to do is go to the hardware store today
and buy seven padlocks and have them all keyed the same
(don't ask). Oh yeah, I need a table skirt.
And, copies of my driver's license, business license and sales
tax cert for the credit card machine guy. And, I need to start
putting more Frame-ables together. And, I need to put together
a tool box to take with me. And, I need to get the car loaded
so I can get an early start tomorrow after I meet my friend
for breakfast. And, somewhere in all this I need to get the
other blog set up for on line sales....

If ya'll don't see me around here a lot, re-read this post.

p.s. I finally bought a simple digital camera for uploading
pics of the mugs and such. Pray for me. I got so frustrated
with the first digital I bought that I gave it away.