It's not been the most fun month, I'll admit. A lot of that has to do with my quick-to-develop hatred for general business lately. Does anyone actually care anymore about anything? Well, besides turning a profit. We're not mega-rich, there's nothing we really can do, and that's just ticking the hell out of me. For once, I'd like to honestly see someone high up in that coporate ladder face-to-face and have them explain what so easily they throw down on paper or leave unattended.
The three simple problems that have made me cranky this past month. Call me out if I'm wrong.
#1 This is the extreme brief version - we moved into our house when it was11 years old. That winter, we had to fix a heating element. Next summer had to fix the A/C once, put in a working used unit when it finally failed. Next summer fixed that one again, and it finally blew one night, dimming the whole house and sparking/on fire for a moment. With two small infants we were tired of repairs, needed A/C amid 100 degree temps, so screw it, threw in a whole new unit - inside and out. Decided to file with our insurance as it seemed pretty obvious it was electrical and our agent said "it should be covered but it will have to go to claims." Gee, go figure - denied! The electric company said it "could" be electrical, our A/C guy and other independent said it was pretty much obviously electrical, but with no one ready to go "on recored" (aka save their own butt) we're left high and dry. Our agent is a daughter of a co-worker. I'm ready to resign the fact we're never going to see money, but a nice letter how she was a part of leaving us with nothing is in the works. It seems a conspiracy theory, but what better way to make some money to suggest a claim is covered so people give up a claim free discount and end up paying more, no? (And did anyone ever come out to the house to see it? Nope. Denied it the first time before we had sent any pictures. Obviously we are no longer with Allstate. Granted after months of arguing and a letter to corporate they offered a settlement but at that point for us it's more the flaw in logic - offer an amount right at first. After jumping through all the hoops, we really don't care.)
#2 We love(d) Hondas. First new car - 2008 Accord. Big step, right? Brakes went out at 28,000. Hmm, a bit early I think but hah, I'm not a car person. Hubby seemed to think so too, and he is. Few weeks later the power steering went out and then, the entire front column. ???? We work full time and have to pick up / take the girls here and there. Our idea in saving up for our first car was to have a sound, reliable car. Well, once again,, no one cared / blah blah - another letter to corporate yielded the response of "We're sorry the car has been so much trouble, you can get rid of it if you feel that's the best idea. Maybe next time get an extended warranty." ???? Well, once again, fine, forget you. A Nissan Altima now sits in the garage.
#3. Hubby's mom, MIL, offered to watch the girls this past weekend so we could get a weekend away. Hubby found a golf resort type place 2.5 hours away and booked a night with a round of golf. The person had something about a morning tournament but we should be able to get on around 1 pm. Okay, cool. Well, we got there, room was wrong but they were booked so oh well, no golf until 6 pm, spa's booked so we had to drive around for a few hours (it was in the middle of nowhere) Now I'm picking at straws with this last one, but if there was ever a time I just wanted something to go right, this was it. The restaurant was even out of the dinner option I chose. Grrrr.................. Once again, pretty much "sorry" was about it.
Okay so I probably sound like a big complainer. Granted, but this is the first time we've ever really argued anything. I even got into a slight argument today with my boss-dad when he was fixing a customer's piece at no charge even though it wasn't really in the standard timeline. Okay so we'll work with a customer and give a little when it makes sense but seems no one else does. Apparently I should tape-record every conversation I have.
I don't know, maybe I'm overreacting or expecting too much. Just really annoyed lately. I think you should stand behind a product / service at least a little or really explain to someone why x=y and so forth (answer questions directly). I seem to be wrong.
Follow-up - hubby got samples of a drug last month and it's actually been helping his nausea and stomach troubles a lot. Really happy - he's eating, happier, etc...... Well, insurance strikes again. Apparenly to get a prescription of this stuff you have to do a "protocol" and try other drugs first. Hubby's thought is "why, this one's working great." So while his doctor fights with the insurance co, they just gave him more samples. I give up.