Shipping policy

 

Delivery

All items due for delivery shall be delivered to the address at which the Buyer have entered on the website at checkout unless the Company is otherwise notified in writing.

Time of delivery is between 5-10 days.

The Company shall not be liable for any loss whatsoever or howsoever arising caused by its non-delivery or by the failure to make goods ready for collection on the due date.

If the Company is not able to meet the agreed delivery time, the Company will inform the Buyer. The Company is not responsible for delays due to unaccountable disturbances in business operations or inconvenience from the suppliers or outside the reasonable control of the Company (including but not limited to fire, explosion, delay in supplies, interference by labour strikes or lockouts and force majeure, or non-availability of transport or materials) then the date or period for delivery shall be extended by the duration of the delaying factors. If the delaying factors have operated for 12 weeks or more and shall still be operating, the Buyer may give written notice to the Company to terminate the contract of those goods which still remain to be delivered under the contract.

If the Buyer shall fail to take delivery of the goods when delivery is attempted or falls due, the Company shall be considered to have tendered and the Buyer to have refused to accept such delivery.

We aim to deliver your order as quickly as possible. The estimated time of delivery appears on the order confirmation, which you will receive after your purchase.

In the event that your order contains products with different delivery times, e.g. if your order both an in-stock product and a product in back order, we will part deliver your order. In case we face delay in production or any other unforeseen delay related to the delivery occurs, it can have an impact on the delivery time.

We offer delivery to curb-side and it is important that you check the delivery to ensure correct delivery and for potential visible damages. If everything is as expected the carrier will ask you to sign for the receipt. In case of any visible damage or defects, please ensure to sign for receipt with reservations of potential damages of the products or refrain from receiving the delivery and ask the carrier to return the delivery. If a product is damaged or defect after unwrapping, please contact our Customer Support Team who will ensure to find a solution immediately, or latest within 5 days after the receipt of product.

Sales to Norway are temporarily paused while we implement updates required by Norway's new Digitoll import/export system. We expect to reopen soon.