Beyond providing information, our customer service is available for citizens and businesses in specific administration.
Declaration of work is possible on any day of the year by calling the local number 185 (local fees apply). From abroad, you can make your declaration by calling +36-1-550-1850.
Seasonal agricultural and seasonal tourism workers, film industry extras, as well as temporary workers can be declared within the framework of simplified employment,
The employer must fulfil their obligation of declaration before the employee starts their work on the given day. Any person can make the declaration, they do not have to be the employer themselves.
The following data is needed to make the declaration:
•employer’s tax ID
• declarer’s tax ID
• employee’s name, tax ID and social security number
• starting date of employment and number of days of employment
Data reconciliation regarding previously made declarations is not possible. You can check a previously made declaration on the NTCA Taxpayer Portal as well as on the E-declaration (eBev) Portal.
Modifying or cancelling a declaration: A declaration made for the day of call can be modified or cancelled within 2 hours from making the call, a declaration made for a following day can be modified or cancelled until 9 AM the day the employee starts work on. In case you made the declaration via phone call, the registration number will be necessary.
Simplified employment can be declared electronically, as well as via the EFO PRO mobile application for Client Gate users.
Before visiting the in-person customer services, besides providing accurate and up-to-date information, we help with choosing the right place of administration and in case of administration at government service centres and document offices, we also help with booking appointments.
You can book an appointment by calling 1818 and choosing 2.1 in the IVR.
You can administer your applications immediately or to forwarding regarding the following:
• personal documents (identity card, passport, proof of address, driving licence)
• vehicle administration (change of ownership, registration of vehicle, de-registration of vehicles, change of vehicle operator, etc)
• health insurance, family benefits, social benefits (social security card, family allowance, maternity benefit)
It is possible to book your appointment by using the mobile application as well as on the Internet.
Our customer service also provides video administration. Thanks to the face identification via video call, the Client Gate registration can be done online without your personal presence.
An identity document is required for administration (for example: Hungarian ID card, Passport or driver's licence). After the compatibility test you have to take a photo from the back of the document. The system scans the document. If that process is successful you must be recorded a picture of your face. The system compares this photo with those photo which is stored in the register. After identification, you will be taken to the waiting room, where our administrator will receive your request.
You can administer the following via video call:
You can register a Client Gate via live video call by clicking on the link below. Our colleagues can assist you to modify your e-mail address, or username registered to your existing Client Gate, or in case you forgot your password and you would like to get it without appearing in person.
You can apply for your first driving licence, for the extension of validity in case your driving licence has expired, or for adding categories to your driving licence in an automatic procedure. Among other things, you are going to need a facial image not older than 3 years in the registry. During the video call, our colleagues assist you in administering your facial image and your signature in case those are not available for the automatic procedure. To take the picture, a white, homogenic background and a signature on a blank white paper are needed. The pictures are taken and administered in the registry by our colleagues during the live video call.