Terms of Service

2. What TINTY does

TINTY is an online tool for real estate agents, photographers and homeowners. You upload a photo of a room, pick a room type, style, furniture and accent color, and TINTY generates virtually staged images of that room using AI models.

Staged photos: each image TINTY generates for you is one staged photo. Staged photos from a paid plan, a Listing pack or a promo code have no watermark.

TINTY Studio: you email us your photos and we stage them ourselves, then send you a private link with the results. Photos on the link carry a watermark until you pay; free photos, if we offered any, have none. No account is needed.

AI results vary: generated furniture, decor and lighting are created by AI. Each staged photo is generated anew, so results can differ even with the same settings. We don't guarantee a particular look or that the result suits a specific listing.

3. Accounts and sign-in

You can upload a photo and choose settings without an account. To stage photos and keep your projects, you sign in with Google or with a one-time code sent to your email. We don't use passwords.

We don't send sign-in codes to disposable or temporary email addresses; use an address you keep, or sign in with Google.

Keep access to your email and Google account secure: anyone who can read your sign-in codes can use your TINTY account. Tell us at once if you think someone else has access.

Staging a photo requires an account: without one you can choose a photo and set up the room, but nothing is staged or saved. Projects in a signed-in account are kept until you delete them or close your account.

4. Free use, plans and staged photos

Free account: 6 staged photos per account with a TINTY watermark. No card is needed. Applying a promo code replaces the free staged photos you haven't used.

Paid plans: Base, Standard and Professional give a monthly number of staged photos without a watermark, as shown on the Pricing page at the time you subscribe.

Listing pack: a one-time purchase of 30 staged photos without a watermark, for use without a plan. A pack is valid for 12 months from the date of payment and does not renew; anything unused when it ends expires. You can't start a pack purchase while you have an active subscription; if you have both a plan and a pack, staged photos from your plan are used first.

Promo codes: a promo code adds staged photos without a watermark to your account at no charge. The number of photos and the date they end are shown when you apply the code and in your account menu; unless the code says otherwise, they end 90 days after you apply it, and anything unused then expires. Applying a promo code replaces the free staged photos you haven't used. Each person and each email address can use one promo code, once, including after closing an account and opening a new one. Some codes work only for new accounts, for one email address, until a set date or for a limited number of people, and a code may stop working before you apply it. Promo codes have no cash value and can't be sold, transferred or exchanged for money or anything else.

Promo photos: staged photos from a promo code have no watermark, the same as staged photos from a Listing pack. If you have a plan, staged photos from your plan are used first; between promo photos and a Listing pack, the ones that end sooner are used first. We may refuse a code, or remove unused promo photos, if a code is used against these Terms, for example through several accounts or temporary email addresses, or if a code is sold or shared against its conditions.

TINTY Studio: a one-time purchase of the finished photos on a delivery link, $10 per photo, for at least 3 paid photos per delivery. Once you pay, the files on that link are yours to download without a watermark, and you get the same license to use them as for any staged photo. Free photos on a link are free: no payment, no watermark. The link is private; don't share it with people who shouldn't see the photos.

Usage allowance, not stored value: staged photos are a usage allowance that comes with your subscription, a Listing pack or a promo code, only in the fixed amounts shown on the Pricing page or, for a promo code, when you apply it. They are not money, credit or stored value: they have no cash value, can be used only to create images on TINTY, and can't be transferred or exchanged for money or anything else. They expire as described in these Terms. Staged photos from a plan can be used only while that plan is active; staged photos from a Listing pack, only while the pack is valid; promo photos, only until the date shown when you applied the code.

Monthly plans: when a monthly plan renews, unused staged photos carry into the next month, up to one month's allowance; the rest expire.

Yearly plans: yearly plans receive twelve months of staged photos at the start of each billing year. When a yearly plan renews, unused staged photos up to one month's allowance carry into the new year; the rest expire.

After a subscription ends: unused staged photos are kept for 90 days and come back if you subscribe again within that time; after 90 days they expire. If you subscribe again within 7 days after your plan ends, it counts as a renewal: up to one month's allowance of the new plan carries over.

Failed images: if an image fails to generate for a technical reason, the staged photo it used is returned to your balance automatically.

Staging again: downloads are included at no extra charge. You can stage the same photo again as often as you like; each new image uses one staged photo from your balance. A quick edit, a new version of a staged photo made with your note, also uses one.

Watermark: once you've paid for a plan or a Listing pack, staged photos in all your projects, earlier and later, and on your project links are shown without a watermark, also after your plan or pack ends. A full refund or a chargeback brings the watermark back. Staged photos created with a promo code have no watermark, and the project they belong to stays without one.

5. Payments, renewals and cancellation

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Your purchase is also subject to Paddle's Buyer Terms (paddle.com/legal/buyer-terms) and Refund Policy (paddle.com/legal/refund-policy). The charge on your statement may show Paddle.

Billing: subscriptions are billed in advance, monthly or yearly. Prices and applicable taxes are shown at checkout before you pay.

One-time purchases: a Listing pack or a TINTY Studio delivery is a single payment. It doesn't renew, and there is no subscription to cancel. TINTY Studio files are delivered through a private link on tinty.ai; you can download them there as often as you need.

Renewal: subscriptions renew automatically at the end of each billing period (monthly or yearly), at the price shown to you at checkout, until you cancel. If the price changes, we tell you in advance as described below.

Cancellation: you can cancel your subscription at any time from your TINTY account, with the “Manage subscription” link in your Paddle receipt, or at paddle.net. Your plan stays active until the end of the period you have paid for, and you won't be charged again.

Upgrades: when you move to a higher plan, you pay the full price of the new plan right away and a new billing period starts on that day. The new plan's full allowance of staged photos is added at once (twelve months' worth on a yearly plan), and your unused staged photos stay on your balance. The unused time of your previous plan is not refunded. Moving from monthly to yearly billing works the same way and is available for your current plan or a higher one.

Downgrades: a move to a lower plan takes effect at your next renewal. There is no charge or refund for the current period, and you keep your current plan and staged photos until then. At that renewal, unused staged photos carry over up to one month's allowance of the new plan. If you move back to the plan you have already paid for this period, there is no charge and no extra staged photos.

Yearly to monthly: a yearly plan can't be switched to monthly billing from your account. Write to us at hello@tinty.ai, or choose a monthly plan after your yearly plan ends.

Price changes: we will tell you by email at least 30 days before a price change applies to your subscription. Early-user prices stay yours for as long as you keep the plan.

Refunds: see our Refund Policy at tinty.ai/refund.

6. Your photos and the images you create

Your photos

You keep all rights to the photos you upload. You confirm you have the right to upload them and to have them edited, for example because you took them or the owner or listing client allowed it.

License to us

You give us a limited, non-exclusive license to store and process your photos only to provide TINTY to you: to generate staged photos and the intermediate drafts used to make them, show them in your projects and on project links you share. We don't sell your photos and don't use them to train AI models.

Generated images

As between you and us, you may use the images created in your account, including staged photos, for any lawful purpose, including listings, ads and marketing. Watermarked images may be used for review and sharing, but the watermark must not be removed.

Project links

A project link lets anyone who has it view and download the staged photos and the original photo of that project. Share it only with people you trust. Deleting the project disables the link.

7. Acceptable use and disclosure

You agree not to:

upload photos showing identifiable people, or use TINTY to create or change images of a person's face or likeness. TINTY is for rooms and interiors only.

upload illegal, sexual, violent or hateful content, or photos you don't have the right to use.

use staged images to hide or misrepresent the condition of a property, for example removing damage, defects or permanent fixtures.

attempt to bypass limits, for example by using several accounts or temporary email addresses to get more free or promo photos.

access other users' projects, overload the service, scrape it or reverse-engineer it.

Disclose virtual staging

Many real estate rules and laws require staged photos to be marked as “virtually staged” and the original photo to be available, for example California AB 723 and the rules of many MLSs. You are responsible for following the rules that apply to your listings. TINTY keeps your original photo next to the staged one on project links to help you do this.

We may suspend or close accounts that break these rules, and remove the content involved.

8. Availability and changes

We work to keep TINTY available, but we don't guarantee uninterrupted service. AI providers can be busy or unavailable, and generation can take longer than usual.

When demand is high, we may pause staging with free and promo photos for a while, so that paid staged photos go first.

We may change or remove features. If a change materially reduces what a paid plan includes, we will tell you in advance, and you may cancel before it applies. We won't reduce the staged photos or validity of a Listing pack you have already bought.

9. Disclaimers and liability

TINTY is provided “as is”. To the extent the law allows, we make no warranties about the accuracy, quality or suitability of AI-generated images.

To the extent the law allows, we are not liable for indirect or consequential losses, loss of profit, revenue, data or business, and our total liability for any claim is limited to the amount you paid for TINTY in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

10. Closing your account

You can stop using TINTY at any time. To close your account and delete your data, write to hello@tinty.ai; we delete your data within 30 days, except records we must keep for legal or tax reasons and, if you used a promo code, a record of that code with a hashed version of your email address, which stops a promo code from being used again with that address (see our Privacy Policy). We may close accounts that break these Terms; if we close a paid account without cause, we refund the unused part of the current period of your plan and the unused part of any Listing pack.

11. Changes and governing law

We may update these Terms. For material changes we will notify you by email or in the app before they take effect. The date at the top shows the latest version.

These Terms are governed by the laws of Ukraine, without limiting any mandatory consumer protection rights of the country where you live.

12. Contact and complaints

Questions: hello@tinty.ai. TINTY is operated by Andrii Skliaruk, an individual based in Kyiv, Ukraine.

Complaints: write to hello@tinty.ai. We reply within 2 business days and aim to resolve complaints within 14 days. For payment questions you can also contact Paddle at paddle.net.