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Reviews on G2 Capterra
8,483 reviews tracked

The Bottom Line

Price
From $39/mo (free plan available). Compare plans

Key facts

  • 10,000+ templates for any use case
  • HIPAA compliant for healthcare
  • Feature-rich but can be complex

Pros

  • Massive template library
  • Very feature-rich platform
  • Good free tier (5 forms, 100 submissions)
  • HIPAA compliant option
  • Multiple product suite

Cons

  • Interface can feel dated
  • JotForm branding on free tier
  • Can be overwhelming for simple needs
  • Pricing jumps can be steep

What is Jotform?

Editorial review
JotForm is one of the oldest and most feature-rich form builders on the market, founded in 2006. With over 25 million users, it offers an extensive library of 10,000+ templates for every use case imaginable - from simple contact forms to complex medical intake forms. JotForm stands out with its drag-and-drop builder, advanced form widgets, and native integrations with payment processors, CRMs, and cloud storage. The platform also offers JotForm Tables (a database-like view of submissions), JotForm PDF Editor for creating fillable PDFs, and JotForm Sign for e-signatures. For healthcare organizations, JotForm offers HIPAA-compliant plans with BAA agreements.

Available on: Web

Ratings Across the Web

4.7 (8,483 reviews)

Jotform holds an aggregate rating of 4.7 out of 5 from 8,483 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • 10,000+ form templates
  • Drag-and-drop builder
  • 100+ payment integrations
  • JotForm Tables (database)
  • PDF forms and e-signatures
  • HIPAA compliance available
  • Mobile app builder
  • Approval workflows

Pricing Plans

Pricing checked Oct 4, 2026

Jotform plans and prices, checked October 2026
PlanPriceDetails
Free

$0

  • 5 forms
  • 100 submissions/month
  • 10 GB storage
+1 more
  • Basic support
Bronze

$39/month

  • 25 forms
  • 1,000 submissions/month
  • 1 TB storage
+1 more
  • 3 support tickets
Silver

$49/month

  • 50 forms
  • 2,500 submissions/month
  • 10 TB storage
+1 more
  • Advanced analytics
Gold

$129/month

  • 100 forms
  • 10,000 submissions/month
  • 100 TB storage
+1 more
  • HIPAA compliance
Enterprise

Custom

  • Unlimited forms and submissions
  • Advanced security
  • Dedicated support
+1 more
  • Custom branding

Is Jotform worth the price?

Good value

Jotform's pricing is generally fair, offering a generous Free tier and well-defined jumps in features.

The Bronze tier at $39/month provides good value for growing needs, while the Gold tier at $129/month becomes quite expensive for most small to medium businesses unless HIPAA compliance is critical. It's best for individuals and small teams needing robust form capabilities, scaling up to enterprises with custom needs.

Hidden Costs & Gotchas

Overage fees for submissions beyond tier limits

Full Jotform pricing: every plan, hidden costs and alternatives

How Jotform's pricing compares

At $39/mo, billing unit not specified, Jotform is mid-range of its 6 comparable direct competitors ($2.33 to $83/mo across the set).

$14.08
Jotform
$39

Entry paid plan, monthly. Pricing checked Oct 4, 2026.

Reviews

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4.7/5

Across 8,483 verified user reviews on G2, Capterra

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Jotform FAQ

How does Jotform support healthcare organizations?

Jotform offers HIPAA-compliant plans specifically designed for healthcare organizations. These plans include Business Associate Agreements (BAA) to ensure the secure handling of sensitive patient data.

What kind of user would find Jotform most beneficial?

Jotform is ideal for users who require a wide range of form types, from simple contact forms to complex data collection, and benefit from advanced features like e-signatures and workflow automation. Its extensive template library caters to diverse use cases across many industries.

How does Jotform's template library compare to competitors like Google Forms?

Jotform provides an extensive library of over 10,000 templates, offering a significantly broader range of pre-built form options compared to simpler alternatives like Google Forms. This allows users to quickly find a suitable starting point for almost any use case imaginable.

What are the main trade-offs to consider when choosing Jotform?

While Jotform is feature-rich, its interface can sometimes feel dated, and the platform might be overwhelming for users with very simple form needs. Additionally, the JotForm branding is present on the free tier, and pricing increases can be steep for higher usage.

How is Jotform priced?

Jotform is available on a free tier, which includes a limited number of forms and submissions. For increased usage and access to more advanced features, paid plans are offered.

Can Jotform integrate with other business tools?

Yes, Jotform offers native integrations with various business tools, including payment processors, CRM systems, and cloud storage solutions. This allows for seamless data flow and enhanced workflow automation.

Which specific tools are included within the Jotform product suite?

The Jotform product suite includes JotForm Tables for database-like submission management, JotForm PDF Editor for creating fillable PDFs, and JotForm Sign for electronic signature capabilities.

Source: jotform.com

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