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SurveyMonkey

Claim this tool Editor reviewed

Gather feedback faster with pre-built templates and powerful analysis

From $35/mo (free plan available)
Freemium Survey Tools Customer Feedback Analytics
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Reviews on G2 Capterra
34,413 reviews tracked 6 press mentions

The Bottom Line

Price
From $35/mo (free plan available). Compare plans

Key facts

  • Survey platform with AI-powered creation, 400+ templates, and advanced analytics tools.
  • Features skip logic, data piping, HIPAA compliance, and integration with major CRMs.
  • Free plan limited to 10 questions with Advantage at 39 dollars per month for full features.

Pros

  • Industry standard
  • Analytics
  • Integrations

Cons

  • Limited free tier
  • Can get expensive

What is SurveyMonkey?

Editorial review
SurveyMonkey is the world's most popular survey platform for gathering feedback. Pre-built templates and question banks get surveys started fast. Analyze results with built-in charts and statistical tools. Target specific audiences with SurveyMonkey Audience. Enterprise features include collaboration, compliance, and integrations. The survey tool that pioneered online feedback collection.

Available on: Web

how we evaluate Source surveymonkey.com ↗

Ratings Across the Web

4.5 (34,413 reviews)

SurveyMonkey holds an aggregate rating of 4.5 out of 5 from 34,413 reviews across G2 and Capterra, last checked September 17, 2026.

G2 23,908 reviews
4.4/5
Capterra 10,505 reviews
4.6/5

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Surveys
  • Templates
  • Logic
  • Analysis
  • Integrations
  • Enterprise

Pricing Plans

Pricing checked Oct 4, 2026

SurveyMonkey plans and prices, checked October 2026
PlanPriceDetails
Basic

$0

Free

  • 10 questions/survey
  • 100 responses
  • Basic features
Individual Popular

$35/month

Annual

  • Unlimited questions
  • 15K responses/year
  • Export
Calculate your cost View full pricing

Is SurveyMonkey worth the price?

Good value

SurveyMonkey's pricing is fair for individual users, with a generous free tier for basic needs.

The "Individual" plan at $35/month (billed annually) offers good value for unlimited questions and 15K responses. It's best for small businesses and individuals needing robust survey capabilities without team features.

Full SurveyMonkey pricing: every plan, hidden costs and alternatives

How SurveyMonkey's pricing compares

At $35/mo, billing unit not specified, SurveyMonkey is mid-range of its 3 comparable direct competitors ($2.33 to $420/mo across the set).

Typeform
$2.33
SurveyMonkey
$35
Jotform
$39
Qualtrics
$420

Entry paid plan, monthly. Pricing checked Oct 4, 2026.

Reviews

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4.5/5

Across 34,413 verified user reviews on G2, Capterra

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Best SurveyMonkey Alternatives

Top alternatives based on features, pricing, and user needs.

Google Forms logo
Google Forms Free

Effortless surveys and quizzes that sync with Google Sheets

4.7
Jotform logo
Jotform Freemium

Build any form with 10,000+ templates and advanced features

4.7
Typeform logo
Typeform Freemium

Engaging conversational forms that boost response rates

4.6
Microsoft Forms logo
Microsoft Forms Freemium

Create surveys and quizzes with Microsoft 365

4.5
Qualtrics logo
Qualtrics Paid

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

4.4
See all survey tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

SurveyMonkey vs Google Forms Head-to-head: features, pricing, who wins SurveyMonkey vs Jotform Head-to-head: features, pricing, who wins SurveyMonkey vs Typeform Head-to-head: features, pricing, who wins

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SurveyMonkey FAQ

How does SurveyMonkey support customer feedback initiatives?

SurveyMonkey is designed to gather customer feedback efficiently, offering pre-built templates and question banks to quickly set up surveys. It also provides powerful analysis tools with built-in charts and statistical capabilities to interpret results. Users can target specific audiences using SurveyMonkey Audience to ensure relevant feedback collection.

Which teams benefit most from using SurveyMonkey?

Teams that need to gather feedback, conduct market research, or analyze data will find SurveyMonkey beneficial. Its enterprise features, including collaboration and compliance tools, make it suitable for larger organizations. Any team focused on customer feedback or analytics can leverage its capabilities.

How does SurveyMonkey compare to Google Forms?

SurveyMonkey is considered an industry standard with powerful analytics and integrations, while Google Forms offers a more basic survey solution. SurveyMonkey provides more advanced features like pre-built templates, question banks, and statistical tools for deeper analysis. It also includes enterprise features such as collaboration and compliance.

What kind of limitations should users be aware of with SurveyMonkey?

Users should be aware that SurveyMonkey has a limited free tier, which may restrict usage for extensive projects. While powerful, the platform can become expensive for users requiring more advanced features or higher survey volumes. This trade-off balances its comprehensive features against potential cost.

How is SurveyMonkey priced?

SurveyMonkey is available on a free tier, allowing users to access basic functionalities. For more extensive usage and advanced features, paid plans are offered. These paid plans unlock additional capabilities beyond the free offering.

Can SurveyMonkey integrate with other business tools?

Yes, SurveyMonkey offers integrations with various other tools, enhancing its utility within existing business workflows. These integrations are part of its enterprise features, designed to streamline operations and data flow. This allows for a more connected and efficient feedback collection process.

How does SurveyMonkey assist with survey creation and analysis?

SurveyMonkey assists with survey creation by offering pre-built templates and extensive question banks, enabling users to quickly design surveys. For analysis, it includes built-in charts and statistical tools to help users interpret survey results effectively. This combination streamlines both the collection and understanding of feedback.

Source: surveymonkey.com

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