AI Enabled Organizational Intelligence

Systems for easier knowledge flow, decisions, and execution

I help organizations redesign how work happens by combining deterministic software, AI capabilities, and human judgment into systems that are practical, durable, and built to evolve.

Tuana

How I Can Help

Three ways to improve the systems your organization already has.

01.

You have a specific problem or part of a workflow that would benefit from more structure.

I analyze it, design and build an ad-hoc solution - whether that's a prompt library, a skill or subagent template, a tool, an agent, or an automation.

Delivered with full documentation and assets.

02.

You have one or more connected workflows that could benefit from more visibility, easier replicability, and less manual effort.

I map how work actually moves through them today, improve the process based on ITIL practices, then design and build the systems - tools, agents, agentic pipelines, automations, and the logic connecting them.

Delivered with full documentation and assets.

03.

You want your organization to get better at how it operates over time, using what you already have.

I work with you on an ongoing basis, one area at a time, to understand how work happens, define where human judgment ends and machine execution begins, and find the highest-leverage opportunities with minimal intervention and cost.

We build toward greater organizational intelligence as a continuous capability rather than a one-time project.

Selected Work
Kompl — wiki demo

Kompl

https://github.com/tuirk/Kompl

Open Source - Apache-2.0

Personal knowledge system that compiles, connects, and synthesizes information across sources into a living second brain. New sources continuously enrich existing knowledge instead of creating isolated notes.

Built around a compile-at-ingest architecture that uses NLP processing wherever possible and reserves LLMs for interpretation, synthesis, and ambiguity.

Accessible through wiki pages, an entity graph, built-in chat, or MCP-compatible agents.

  • Personal Knowledge Management
  • Knowledge Synthesis
  • NLP
  • LLM
  • MCP
RAG-powered self-help agent — architectural diagram Entra · role-aware auth · all layers Sources Ingest Index Retrieve Generate SharePoint Docs hub Azure Boards Tickets · incidents Theory corpus Behaviors · SQL Past use cases Resolved configs Content-type router Theory · settings · SQL · incidents Chunk + auto-tag Type · granularity · feature area Distil → embed Summary + findings + key pts Azure AI Search Vector + semantic + BM25 Azure Blob Storage Raw document store Doc Intelligence Multimodal · image-heavy PDFs Query rewrite + HyDE Conditional · vague queries only Hybrid retrieval Dense · semantic ranker · BM25 Double rerank Fuse + reorder results Microsoft Foundry GPT-5 · role-scoped prompt Chat UI Citations · thought process Cosmos DB Chat history App Insights Perf · tracing

Self-Help Agent for a SaaS

Private / NDA

RAG-powered self-help agent for a complex retail-optimization platform with extensive configuration, rules, and decision logic. Designed to help users understand platform behavior, configure solutions, troubleshoot issues, and apply best practices without relying on support teams.

Built around a custom documentation layer and hybrid retrieval architecture. Documentation, configuration knowledge, historical cases, and operational guidance are structured, enriched, and retrieved through a purpose-built RAG pipeline that combines deterministic retrieval techniques with LLM reasoning.

Supports business and technical users through role-aware retrieval, citations, SQL assistance, and explanations grounded in platform knowledge and prior solutions.

  • Retrieval-Augmented Generation (RAG)
  • Knowledge Retrieval
  • Chat Agent
SLR-Engine — expanded PRISMA flow (mock review data) Scoping Search Identify Screen Eligibility Included Synthesis Scoping PICOC · 3 RQs · Inclusion: 4 · Exclusion: 2 Agent-assisted SLR workflow design Search · 4 sources 1,284 hits · pubmed: 0 Records identified openalex: 512 · crossref: 398 arxiv: 374 · pubmed: 0 After deduplication n = 947 · merged 337 Risk-of-bias performed on: 94 Title/abstract screened: 947 128 in · 819 out LLM + human commit audit per decision Full text retrieved: 121 not retrieved: 7 Full-text screened 94 in · 27 out Studies included · n = 94 Synthesis artifacts extractions: 94 · audit.json · methodology_report.md prisma_flow.svg · expanded_prisma.svg

SLR-Engine

https://github.com/tuirk/SLR-Engine

Open Source - MIT

Agent-driven systematic literature review infrastructure that combines deterministic review workflows, LLM-assisted decision making, and human oversight to accelerate knowledge discovery and synthesis without sacrificing transparency or methodological rigor.

Deterministic components handle search, deduplication, screening workflows, tracking, and export generation, while LLMs assist with interpretation, classification, and evidence extraction. Human reviewers remain responsible for criteria, decisions, quality and final synthesis.

Produces review-ready outputs including PRISMA-compliant reporting artifacts, and downloaded open-access papers.

  • Knowledge Discovery
  • Human-in-the-Loop
  • Research Automation
  • Agent-Driven Workflows

Every organization already has systems for learning, deciding, and acting. I understand how work happens today, improve what already exists, build where it creates value, and help organizations get better at it over time.

My Architectural Approach

Assign each task to the cheapest layer capable of performing it reliably while preserving accountability.

01.

Deterministic Systems

The backbone of reliable workflows.

Rules, calculations, retrieval, validation, and structured processes.

Low cost, consistent, auditable, repeatable.

02.

Probabilistic Systems

The layer that handles what rules can't.

NLP, LLMs, and machine learning for interpretation, synthesis, ambiguity, and generation.

Higher cost, flexible, context-aware, non-deterministic.

03.

Human Judgment

The decisions that require ownership.

Taste, expectations, priorities, exceptions, and accountability.

Highest cost, cannot be fully replaced without tradeoffs.

Blog

More on my projects, building in public, and what I'm learning along the way.

Tuana Irkey

Get in touch

If you are exploring AI systems, knowledge operations, or a custom workflow build, I am happy to talk through the problem and see what would be most useful.

Location

Vietnam

Local time

2:18 PM

tuirkey 2026