Balance and billing
A workspace runs on a prepaid balance. The cost of each task is deducted from the balance. You can add unlimited members without a per-member charge.
Only an admin can see billing details, get a billing portal link, or change a refill rule. Use a private conversation for billing.
Check your balance
Section titled “Check your balance”Ask your UFO:
Show the workspace balance, reserve, card status, and automatic refill rule.
The reserve is the minimum balance needed to start work on a message. Work can stop even when the displayed balance is above zero if the remaining amount is below that reserve.
Save or change a card
Section titled “Save or change a card”Ask for a fresh billing portal link, or use the button on the billing page. Card details, invoices, and billing information are handled through that short-lived link. UFO does not show a card form.
Saving a card does not add credit. Configure an automatic refill after the card is saved.
Automatic refills
Section titled “Automatic refills”Set a whole-dollar refill amount and the balance that triggers it. Use the billing page or ask the agent:
Refill $100 when the balance falls below $25.
You can change or disable the rule. If a card is refused, fix the card and set the refill again.
A one-time credit purchase is not available. A refill rule remains active until an admin disables it.
When credit runs out
Section titled “When credit runs out”A member message is held. It runs automatically after an admin adds credit, so the member does not need to send it again.
A scheduled task does not start. The task runs again at its next scheduled time.
Your own model provider key
Section titled “Your own model provider key”A workspace can enter its own model provider key through a private credential form. It pays that provider directly for model use. Generated media and calls made by your UFO’s working environment can still spend the UFO balance.