Unified.to

Readandwritesupportdatainreal-time

Launch 53+ pre-built Call Center integrations today and access normalized support data with zero maintenance — all through a unified API.

Call Center

The modern Unified API+MCP platform, built differently

Real-time, pass-through

Every request hits the source API live. No caching, no sync jobs, no stale data — just on-demand API reads/writes with native and virtual webhooks for instant updates.

Zero-storage by design

We never store end-customer data. Traffic is stateless and regionalized (US/EU/AU), reducing compliance scope and eliminating data-at-rest risk.

Unified APIs, deeply normalized

1280+ integrations, 36 categories... Unified objects, endpoints, scopes, and errors—plus raw payload passthrough when you need integration-specific fields.

Custom fields & objects

Go beyond shallow schemas. We support custom fields and read/write on custom objects (e.g., Salesforce) via unified metadata APIs.

AI-ready integrations

Built for AI products: feed real-time data into embeddings or RAG pipelines, and let your agents perform secure write actions through MCP—all without caching or stale sync jobs.

Predictable pricing, no lock-in

Transparent usage-based pricing that scales with API volume—not customers. Own your credentials and migrate anytime.

Get integrations from backlog to production in days

1. Activate integrations

Enable integrations across 35 API categories, from Enrichment to Call Center and Authentication

1. Activate integrations

2. Launch integrations

Build, test, and launch multiple integrations simultaneously with only a few lines of code.

2. Launch integrations

3. Authorize integrations

Embed our authorization component to let customers easily link their accounts.

3. Authorize integrations

Seamless authorization, no extra work

Unified removes the complexity of integration authorization so you can focus on building your product, not managing OAuth flows. Our pre-built UI and flexible API handle everything in the background—no extra setup required.

See documentation

Business Login

Sign users in with the software their company already runs on. Redirect them to one Unified URL and get back their verified email and name. No OAuth flows to build, no tokens to store.

Built on OpenID Connect (OIDC), OAuth2, and SAML specifications.

Unified supports 270+ sign-in integrations.

Trusted by developers and product teams worldwide

ThriveLearning.com
Humi.ca
Paidiem.com
HeroHunt.ai
HireTechLadies.com
Sailes.ai
Foresight
Recital
Talin
Sync2Hire
HoneyBook
ThriveLearning.com
Humi.ca
Paidiem.com
HeroHunt.ai
HireTechLadies.com
Sailes.ai
Foresight
Recital
Talin
Sync2Hire
HoneyBook

Fresh data to fuel countless use cases

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

Call Center

Analyze Calls

Analyze call details from multiple systems to enhance customer interactions.

Call Center

Sync Customers

Integrate call center systems for real-time access to customer data during calls.

Call Center

Track Call Activity

Pull call volume, duration, wait times, and agent activity across platforms.

Call Center

Sync Call Records

Sync call records and events across call center systems and downstream tools.

Build with a unified Call Center API

Read and write data from multiple Call Center integrations

Unified Contact
Fields:
id created_at updated_at name first_name last_name title company emails telephones raw
Methods:
Create a contact List all contacts Retrieve a contact Update a contact Remove a contact
Unified Call
Fields:
id created_at updated_at contact_id telephone start_at end_at user_id contacts is_private user_name user_phone type metadata raw conversation_identifier
Methods:
Retrieve a call List all calls
Unified Comment
Fields:
id created_at updated_at content user_id call_id raw
Methods:
Create a comment List all comments Retrieve a comment Update a comment Remove a comment
Unified Recording
Fields:
id created_at updated_at start_at end_at expires_at call_id web_url contacts user_id media user_name user_phone type conversation_identifier raw
Methods:
Create a recording List all recordings Retrieve a recording Update a recording Remove a recording
Unified Scorecard
Fields:
id created_at updated_at call_id scorecardtemplate_id name user_id reviewer_user_id reviewed_at score questions metadata raw
Methods:
Retrieve a scorecard List all scorecards
Unified Scorecardtemplate
Fields:
id created_at updated_at name description is_active questions metadata raw
Methods:
Retrieve a scorecardtemplate List all scorecardtemplates

Why our customers choose us

5 stars on G2

Relevant Recent Articles